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    Two Wheels World

    3.8 (50 reviews)
    Closed 10:00 am - 7:00 pm
    Updated 3 months ago

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    Bob K.

    One of the busiest Ducati dealers in the United States. Service department is on time and efficient and honest. Great apparel and helmet selection. Lots of motorcycle gear. Ducati, Triumph and Ariel. New and used - great selection of both

    Vikrant G.

    Order number: 127707 (pure-triumph) Extremely bad experience. I bought some Triumph stuff online from them and first of all, it took almost 10 days extra to deliver than promised with no response from them. I kept emailing them (David) and calling them but zero response. I even opened requests on their website but no response to it till this date (screenshot attached). I didn't even know if my order will be fulfilled or not. I disputed the charge and went ahead and bought stuff from my local dealer. And guess what, next day I had the shipment at my door. I called them again to return the item and finally someone picked (I forgot name of the lady) who asked me to send them the item I want to return (on my expense). I still decided to bite the bullet and mailed them the stuff myself along with all the details of my order. It has been 27 days since (Fedex tracking 122380971787 shows delivered and signed by a guy named BOMAR) but still no refund. Now I'm stuck here dealing with paypal and my credit card company trying to dispute the charge. I keep trying to call them but either no one picks, or it goes to voicemail straight. I will not leave them and I just want to say that this is a bad business.

    2017 Ducati 1299 Panigale purchased from 2 Wheels World, contact Ian Ranney!
    Paul S.

    2 Wheel World Review After spending several weeks scouring the country I stumbled on a 2017 Ducati 1299 Panigale with only 442 miles. I had never heard of 2 Wheel World, let alone attempted to purchase anything sight unseen or have it shipped halfway across the country. I was intrigued by their customer reviews and the feed back that provided with their personal experiences. Within hours of my online inquiry I received a phone call from Ian Ranney. Ian was quickly able to produce financing but after running the numbers recommend a different avenue which was more financially beneficial for me. Within 2 weeks of our initial conversation, financing was secured and our 2017 1299 Panigale was delivered right to our front door! I can't say enough about 2 Wheel World's customer service and their professionalism. Ian is passionate, endlessly knowledgeable, customer centric and a man of his word. Not only did I land my dream bike I gained a resource center, a support team, and new friend along the way. Thanks again! Paul S. Illinois

    My wiring had damage and I got no assistance from this company

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    14 years ago

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    11 years ago

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    10 years ago

    Good customer service in sales and repair. Got my two bikes here. very happy with this experience. Ask for jim.

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    9 years ago

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    Review Highlights - Two Wheels World

    Jimmy and Omar and the rest of the staff are nothing short of amazing to do business with.

    Mentioned in 6 reviews

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    Power & Play Motorsports

    Power & Play Motorsports

    3.4
    (18 reviews)

    The salesperson is exceptional. She really should sell high end ...I wish this dealer could sell…read moreHonda or Yamaha. They can't because of the close proximity of the Honda dealer (not as attentive). The dealership is clean, spacious and many accessories to choose from. While you wait for service on your scooter they have snacks and a television. Quiet low pressure atmosphere. You really want to buy from a scooter dealer. The care is better. This is a small family business. The owner is always there and very nice. He is somewhat reserved so he leaves the talking to his salesperson ( a family friend) and she is EXCEPTIONAL! I love this about the owner. This is one of my pet peeves. If you are the owner and you know you are not a talker, or know the art of sales...then be quiet and make your money. This owner selected the perfect person. She greets you warmly, explains all details of the scoot, is not pushy, can answer any questions and if she doesn't she has no problem asking the technician (has been with them for over a decade). She is efficient, quick, knows the product, can discuss the product, knows how to detach from the conversation gently to help someone else...just an exceptional sales person you really don't see that often. No, I do not know her but have been in often enough and she is ALWAYS the same. Never nasty. Nice over the phone. She should teach classes on customer service. Really. I have purchased twice from this store: a Baccio and later a SYM HD 200. I have spent about $6800 in scooters not including accessories and service. I really and honestly want a Honda but purchase from this dealer because they treat EVERYONE the same. No snobbery, no mean sales people, they speak to you whether your first time or your 50th scooter with respect. Many of the "I only have a scooter" crowd come to get their scoots serviced here. Sometimes they barbeque. Wish they would host local scooter rides. They probably should do a 30 day follow up call ...that might be a nice touch. Sometimes the father or the owner is on site and he is nice too. They really value their customers. I sold the scooter and want another one but again this dealer only sells SYM. I wish they sold the Honda Grom. Pricing is fair. No dealer fees!

    Yea so I went in there last year to buy my son a GOKART, they were extremely nice and knowledgeable…read moreabout the gokart. Saying if you have any questions please feel free to ask...I buy the GOKART for my son for Christmas, they deliver it timely. The day after Christmas my son was driving it with my daughter in it, all I hear is screaming I ran down the street so fast and the wheel came off!! Luckily my children were not hurt!!! I'm so grateful for my neighbor because he knew what he was doing and had multiple GOKARTS before, he helped us to rig it to get it home. I then called power & play multiple times and no answer, when I finally got through the lady (owner) was not in, they said they check everything before sending out, and HUNG UP ON ME!! Worst place they get your money and then are done with you!!!

    Two Wheels World - motorcycledealers - Updated August 2026

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