I visited Scooter Ave on Monday the 16th as a first-time customer for an oil change and a replacement of my rear tire. Unfortunately, I feel compelled to share my disappointing experience regarding the quality of service and workmanship I received.
After being informed that my bike also required an engine tune-up, I agreed to proceed. However, when I picked up the motorcycle, I immediately noticed that it was leaking oil and had to return to have that issue corrected. Shortly after, the bike would not start. I was told the battery was the problem, so I purchased a new one. Even with the new battery installed, the bike still would not start. I was then informed that the starter was the issue, which required bringing the bike back into the workshop again. It appeared that the starter may have been bypassed just to get the bike running.
These were problems I did not experience prior to bringing my motorcycle in for service. In total, I paid $340, and I am left feeling that I may have been overcharged for unsatisfactory work.
To make matters worse, my license plate frame was removed and replaced with a Scooter Ave branded frame without my consent.
Overall, I am very dissatisfied with the service and cannot recommend doing business with Scooter Ave based on my experience. read more