TWO RIVERS
BEWARE! Where do I start with this place.... We booked at Two Rivers sight unseen since we were out of state at the time. As soon as we pulled in we realized we had made a mistake. Very run down, old campers, dogs barking constantly, stray cats everywhere, trash laying around. The manager told my husband they hadn't gotten our space "ready" for us by cleaning it up even though we had paid for the entire month of November but didn't arrive until end of the month. She said we had the best spot in the park, a little storage shed and a deck area, she forgot to mention that its covered in cat urine and stunk too bad to even use. The deck was falling apart and dangerous. This place is nothing like the pictures on the website show. NWe paid $1300 a month here- insane amount for such a run down dump. There is a tenant down by the river with an extremely loud generator running 24/7, dogs barking ALL the time, people constantly walking next to our camper to get to the river, people coming and going at all hours, loud music. The loud generator meant we never had peace and quiet, never got a chance to hear the river or wildlife. When I signed the rental agreement I questioned the 30 day notice it said we had to give. The manager sort of waved it off and basically said- don't worry about that. First mistake-I signed it without having her fix the wording. We started looking for another place and finally got something booked around Xmas time. I told the manager we would be leaving and she said we needed to give 30 days and denied that she had previously said not to worry about that. I explained why we were leaving and how unhappy we were there with all the noise and feeling a little unsafe to be honest. She said she understood and she would work on getting the dogs to quiet down and start writing people up for being loud. She would also talk to the owner about getting our $1300 deposit back. I texted her a couple weeks later and she said that the flooding had taken out their Internet so the debit machine was down and she wasn't able to process the return of deposit. Each week it was the same dilemma, no deposit. I finally requested it be paid another way or for the owner to contact us about it. She said she would talk to the owner, asked for our new address and said she was "working on" getting us a check mailed. I requested it within a week. One week later I texted her again, no response. (7 wks after leaving the park) I texted the next day requesting the owners contact information. She responded and said the owner said we aren't getting deposit back because we didn't give 30 days notice and we left "in the middle of the night" (it was Xmas eve at about 7:30 I think, definitely not the middle of the night)!She refused to give me the owners contact information and said that "he didn't want to talk" to us and we could take him to court. This doesn't make sense. Why would it take 7 weeks for him to finally come to the conclusion that we won't get deposit back? Why did the manager say she couldn't return it because their machine wasn't working for all of those weeks? Why would she say she is "working on" getting a check mailed if the owner had already said we weren't getting it back? Something really shady is going on here if you ask me. Either the owner is not following the laws or rental agreement and is completely negligent OR the manager never talked to the owner and he has no idea. Having the owner decide wether or not we get deposit back but being denied a conversation with him regarding our experience or any contact information is completely devoid of any checks and balances and just plain wrong. We were extremely patient and always friendly with her. In return we got jacked around and ignored. Something feels really wrong about this situation. Our intention is to get in contact with the owner to find out what he knows about our experience at Two Rivers and the deposit situation with the manager. Stay as far away as possible from Two Rivers RV Park! Read the other reviews, the manager is highly unprofessional and the language in her responses to other negative reviews is a great example of that. read more
