I am writing to share my experience with Two Rivers Head Start on the West Side of Aurora and the challenges I faced with their handling of my three-year-old son's transition into a classroom setting. As a parent, I was deeply disappointed by the lack of understanding and support we received.
My son, who was homeschooled from ages one to three and is an only child, needed a patient and supportive environment to adjust to the classroom. Instead, I was met with frequent phone calls and complaints about his behavior. My efforts to engage with the school were hindered by not meeting me on the days that I requested. Instead they had me, the parent, accommodate to them and when I showed up to the day we agreed to meet they cancelled and rescheduled me on the spot. This, combined with the use of non-approved state forms and the absence of necessary staff like special directors, showcased a lack of professionalism.
The school's repeated suggestion to seek family counseling for my young child, who had no prior trauma, felt inappropriate. Furthermore, they recommended that I have him screened and evaluated at another school, implying he needed special services not offered at their center. When I followed their advice, the evaluation revealed that my son did not require such services. This experience showcased a lack of support and a disregard for my son's individual needs.
In addition to these concerns, I was alarmed to learn that a staff member discussed my son's behavior with someone outside the school, a clear breach of privacy. Overall, my experience with Two Rivers Heads Start was marked by unprofessionalism, a lack of empathy, and a concerning disregard for my son's well-being. I am relieved to be transferring my son to a new school and would not recommend this location to other parents seeking a supportive and understanding environment for their children. read more
