Have used them for years. Not once have I found any reason for complaint. My experience EVERY time…read moreis the same... Lee knows how to fix it, I pay him, he makes his repairs or fixes, and have never had to go back or to someone else because something went wrong or was a ripoff.... IN FACT, it's been a long time since I last saw Lee and the guys at the shop in person because after Lee did his honorable mechanic magic, I haven't had anything else cause me to go back. That's exactly what anyone should, or I think does try to find when searching around for a reliable shop or mechanic. Well, now you ALL KNOW! ... your welcome in advance

I am very happy and will come back again…read more They replaced an engine in a classic jeep for me. The reason I decided to go to them is that a friend has been using them for a while to repair her older Honda Accord, and they always treated her right. I saw a review by someone else bashing them for lack of service, but I happen to know that a couple of members of their family had some heath struggles a while back, and with this being a family owned and operated business, that was unfortunate and difficult. My guess is that this person got impacted by that, which is a shame, but I can say without question, that it was unusual, and not the way that this business is run. They are honest, and reliable, and that is not only uncommon these days, but it is of great importance! I will continue to do business with them.

While on vacation our van broke down on the afternoon of July 4th. Immediately we took to our…read morephones searching for help. Obviously every mechanic shop we called was already closed for the holiday. Mr. Brown called me back and we were able to get the van to him. Our cabin was 45 minutes away and we had no luck with Uber. He took our family of 5 back to our cabin. He worked that evening and had our van repaired by 7:15 the next morning so we could enjoy our last day of vacation. Brown's automotive went waaaay above and beyond to help us while over 400 miles from home. What a blessing!

Worst mechanic ever! My daughter's car wouldn't start, so I drove 2.5 hours here to help her get it…read morefixed and drive her around until it was ready. One of her roommates' dad came out and changed the starter for her, but it still wouldn't start. I found Brown's Automotive on Google and had the car towed there based on proximity to her house and Google reviews. When I got there I told him that we just put a brand new starter on it, but it still wasn't starting. I told him that I lived out of town, so I needed it repaired quickly. He said he would look at it, but has a mandatory $150 for the first hour. I said ok. He called me and said the new starter was faulty and had to replace it. He did, then called back and said his starter didn't fix the problem either and thought it was the ignition. He said it would take time because it is hard to get to. Well, I didn't hear from him in 2 days. I texted and no response. I called and he just said same thing "I'm working on it, but think it's the ignition." I didn't hear from him again for several days, so her dad called him. He told him that he couldn't work on the car because it was raining and he works on cars outside. I told him he lied to you because he has a big shop with 2 bays. After having the car for exactly 7 days, he finally calls me and says "There is nothing more I can do. I think its the ignition, but to test it I have to take the steering column apart, if I do that I mine as well just replace it." So basically since the day he got it, he changed out a brand new starter that we just put on it and did nothing else with it. Just let it sit for 6 days. So I told him I was going to have it towed somewhere else. He charged me $460. I knew immediately that he was screwing me over, but I just wanted my car back and to finally go home so I paid it. I looked at the receipt and saw he charged $160 for the part which I new was right, the $150 for the labor which he told me in advance about, and then $150 for diagnosis. He didn't diagnose anything because he never touched the car after the starter. Then I noticed at the bottom of the receipt he wrote "car won't start ignition?" Was that what I paid $150 for? That is NOT a diagnosis! The new mechanic sent me a video to show he didn't even put the heat cover over the starter he installed (see attached pictures). So he also screwed me over for the $150 half-ass installation he did. What a crook! Do NOT waste your money. I think all of these positive reviews are just family and friends of his and not real customers.

My 2007 SUV just quit on me the other day. We called Wade's and they came and got it.... and made…read morethe repairs. The cost was very reasonable. He fixed exactly what I asked him to, exactly what was needed, and he checked on a few things to confirm it was all good. Everything is running great now and better than it has in years. Super nice folks, family owned and operated, and we believe in supporting local businesses. Definitely would recommend them. Thanks Paul!

the simplest transaction I've ever had, quick , nice fellow even helped me find a cab service after…read moreour car broke down.

friendly and fast service. They arrived within 15 minutes of calling them. The pricing was fair and…read morethey were very personable.

We needed a tow in to Clayton, and they were there within an hour. Nick (i think) was very friendly…read moreand the price was fair. I hope to never have to use him again but if i needed to, i would!

Our Class -A motorhome needed to be towed from our home driveway. I contacted our insurance carrier…read morefor assistance and a towing service was dispatched. The tow company sent too large of a truck - combined weight of the motorhome and tow truck would have damaged our concrete driveway. We tried a mobile diesel mechanic next and he could not repair the problem, but he recommended Rider Towing. Rider agreed to remove our coach and arrived at their promised date and time. Rider's 3-man crew, including the owner, were very professional. They properly prepared our coach for the tow. They were meticulous not to damage our coach and successfully towed our coach to a Cummins Service Center without any issues. I highly recommend Rider Towing for any type of towing service you might need. And, you're not going to find a finer towing service ANYWHERE.

If you are looking for a reliable towing company that's courteous and on time with great prices,…read morelook no further. We broke down right outside of Helen coming back to Atlanta. We called several companies and got the run around. I talked to Karen and she assured me right away that I was in good hands and they would take care of us. Exactly what you want to hear when your broken down in the middle of nowhere. Keith and Karen which we later found out were the owners made a bad situation a pleasurable night. Not only did they drive us back to Atlanta, but we had a great conversation while doing so. They are great people that just happen to be business owners I would highly recommend using this company. They will take great care of you.

Outstanding organization. Met with owner over a tricky haul, wench out of rough to flatbed for my…read morefleet Toyota Tundra. They took great care of me and that means taking good care of my crew who uses truck to produce income for families. Got us back on road and on road to profitably. For you business owners or even general masses...you can trust these guys. Appreciate cha. Dartanion Arc

Customer beware! I…read morebought a chainsaw from this individual at the location of his tow/ parts company that was described as barely used, but after getting it home, it would not run properly at all. I replaced the carburetor and still could not get it working. My issue is not just that it had a problem, but that it was not accurately represented when it was sold. If something is listed as barely used, I expect it to at least be in working condition or for any known issues to be disclosed upfront. Based on my experience, I would be very cautious doing business with this seller. He also had his wife list it under her Facebook profile Shelly Holbrook Glover likely to avoid having anything shady tied back to him

After waiting for a couple hours for the AAA dispatch to send someone - this no luck and my 88 year…read moreold father's car partially off the road, we called and spoke with Jody at Grizzle towing. immediately it was like talking with family. Jody came out within about a half an hour and with skill abd care got the car safely out of the culvert with zero damage. we are happy to recommend this company!

I had a bad day today. Going through personal things, rented a cabin with family in Dahlonega and…read morewhile I was trying to park my car I almost fell into a ditch. Cody came quick to assist! He saved my day. If you are in trouble, Grizzle's Towing Service is the one place you got to call. Great service, and great people.

I always call Griffin. Darryl is the man! Easy to deal with and always no-frills service. Best in…read morethe area for certain

These guys are everything a local business should be. So thankful they are in my town. Thanks,…read moreGriffin Towing, for helping me with my dead battery today