I wish I could post more than 5 stars. I needed a rear tire and they had several tires to choose…read morefrom and got me taken care of quickly. Very good communication from service and parts. If I am in the area and need parts or service, I would absolutely not hesitate to go back. I know you can have a bad experience anywhere but my experience with Waynesville Cycle was excellent and went beyond my hopes. Thank you

Horrible customer service!!! We stopped by to look at motorcycles not expecting to buy anything but…read moreyou never know. There were at least 4 workers just sitting and talking behind the front desk. Never once did one of them say hello to us can I help you, nothing. We even walked toward the front of the store looking and still nothing. We will be taking our business elsewhere. Just sad that you cannot even shop locally and have to go elsewhere. If I could rate a zero I would.

Dropped 2022 CRF 450R off for valve adjustment, oil change, spoke tighten, exhaust gasket replace,…read moresee if oil around front sprocket residue from chain line or if the case is leaking, and an inspection to go over and see if it needs anything else. At drop off all this was discussed and talked about if it is going to be over $1500 give me a call, if not go ahead and fix it. I pick the bike up today (two weeks later). Pay the $1k + bill, they bring the bike out. I start looking it over. Looks like the valves were adjusted. But can't tell if the gasket is leaking or not bc there is fuel or something dripping from the bottom of the fuel tank onto the top of the engine. Look at the engine oil, looks good. Inspect the exhaust, looks like gasket was replaced, muffler is a little loose but nothing I can't tighten. Look at front spokes, a few seemed a little loose but better than they were. Back spokes were tightened but one was broken and not fixed or anything. Front sprocket was not cleaned or any signs of inspection done. Plastics were a little loose. But nothing I can't tighten. Start the bike, which it didn't start when I dropped it off, so the valves were done. Still can't tell if it is leaking bc what I assume is fuel leak from the tank or connection. Let it run while I strap it down, start to hear a little tap or slap in the top end. Shop manager claims they will honor their work if anything goes wrong. Hopefully it is fine. My personal experience was not good with this mechanic shop. I don't feel like I should have to go home and work on what I thought I just paid a shop to do.

I was on the road on an 11k mile trip. I needed an oil change. I called ahead a few days, and they…read moregave me a first thing in the morning appointment on the day I requested. Most shops are weeks out right now. Bike got in and out quickly and I was back on the road. Super friendly and super helpful. Lots of cool bikes to walk around and look at in the multiple dealerships while I waited.

Great family owned business! They did super work and were VERY FAST!! 100% recommend this place for…read moremotorcycle work / repairs.

No to this place , haf my Bike several times and every…read moresingle time without fail i have to bring it back. Aftet Three times thats it i quit you!! Your lady in front is bery nice and helpful. But mechanics SUCK ASS !!! I wouodnt bring a cardboard shitbox to these guys . Hes rude impolite and of course an EGO the size of a stadium. He cant be wrong and wont help you. Someone like that doesn't deserve any business. There alwys boats and bs in the way of parking hete alos. Good luck if you go hear . Stay away buyer beware. FYI this place is on first street franklin! Up the road behind poindexter tire. Dont go there

Passing through town and stopped in for a dirtbike helmet for my son. First time in and had…read morefantastic customer service. Extremely helpful getting my toddler into a helmet since it would be his first. Would do business here again if in the area.

Jessie with Schroader 's Honda went above and beyond with his customer service and incredibly…read morehelpful attitude. His word is rock solid everything he said he would do was done! He made sure that I was 100% satisfied with everything from holding the bike to the final sale. I would highly recommend Schroaders Honda of Hendersonville you will not be disappointed.

Bought a bike and parts there. 1st time com system. Service got my com working no fuss.read more

Refused to give me a price. Looked at 2 different machines and couldn't decide between the two and…read morerequested prices for each. Sales guy told me when I decided on one of them, he might get me the information. Might? Wasted my time.

Called and went to several dealers in the area. Tommy's was the only place that had parts we needed…read moreand very nice to interact with.

in 2023 I bought 2 units and spent 35,000 on these units.I have had no issues with my Polaris…read moreRanger but my Polaris sportsman touring edition has constantly overheated I have placed multiple phone calls about this with no response.also spent 1500 dollars on parts rebuilding a Suzuki ltz90.I have had to place a call every time about status of parts.if you want good service go somewhere else will never buy anything there again