GREAT CUSTOMER SERVICE!
I had purchased a floor puzzle from this company, and when we completed it, one side of the puzzle was mis-printed. I emailed the company that night about the problem. By 9 a.m. the next morning, I had an email from a customer service rep that wanted to resolve the problem right away. She had me email a picture of the puzzle, and determined the issue within 24 hours. She offered to send me a NEW puzzle of my choosing, free of charge. She was extrememly polite, professional, and helpful. Her name is Katie S., and she is an accounting specialist. I have never had such prompt, generous service! I highly recommend this company if you are looking to purchase childrens educational toys, books and CD's. Kudos to Katie! read more