I have used this location several times and have been satisfied with their service, but the last…read moretime I was charged $30 on my card. I have made three calls to the number provided, but no one has returned my calls. Carl

I signed up for the special $10 for 30 days car wash. After I signed up I received an email that I…read morecould unsubscribe through the app. I downloaded the app but the process for unsubscribing was IMPOSSIBLE to do on the app. I'm sure it was designed to be almost impossible to unsubscribe. I had to go to the office at the car wash to unsubscribe. The person in the office didn't seem surprised.

My dad passed through on his drive north for the summer, and needed a car wash. He didn't want a…read moretouchless wash, as he had lots of bugs encrusted on his car. I did a quick Yelp search and found this spot just 2 miles from the house. We went over on a Friday afternoon, it was pretty quiet. The first stall we pulled into the credit card reader didn't work, so we moved to the next. Once you swipe your card, a countdown begins, of either 7 or 8 minutes. You can turn the dial on the control panel to what you want, grab the wand, to spray soap, rinse, or whatever you want to do. There's also a brush you can use to scrub your car. There were two other attachments, but I wasn't clear what it was. For just a few dollars you get a fair amount of time, and if there's two people you can knock it out pretty quick. The down side, unfortunately, it doesn't appear anyone works there, so if you have any issues, or need help, you're out of luck. Overall, our experience was fine, got the bugs off his car, and were on our way.

I have come here countless times in the past years. today I Paid the $2 to use the vacuum and the…read moremachine did not turn on!!!! I called the number posted on the building, hoping to receive my quarters back and use another machine but nobody will answer. I won't be returning this place is a SCAM at this point

Clean, organized but pricey. I'll be checking if there is one near where I live. Very courteous…read moreworkers. Zips used to be like that.

I enjoy my monthly membership here. Nice staff and my car always looks good…read more A few issues: 1) please stop sending vehicles right on top of each other. It's literally how I got sandwiched between two cars one time. Not everyone knows how ride through a car wash. 2) the drying brush doesn't always work.

I just wanted to take the time to give all of these boys kudos they work day and night through rain…read moreshine and snow for us never complain. Victor always does amazing and taking care of us and we appreciate all the work that they do for us thank you Victor and the rest of the team for all your hard work all the time.

I had never done the Autobell thing, so I bought a pre-paid wash and "master vac" I don't know what…read moreI expected for $50 but it certainly wasn't worth it. It's a regular drive through wash, not even very long in the wash! And then two guys do the outside (but missed the windows) and mildly vacuumed. I do better with my hand held vacuum. I tipped them $10 before I saw what little they did because the whole thing felt rushed. This was totally not worth $60 and I will never do it aga

I have always found the cleaning stations well stocked, the staff friendly and helpful. I usually…read moreget right in, even when it's busy. Definitely a competitive Carwash. I love it. Andrew was especially helpful last trip through. Provided new bottle of spray cleaner before I had to ask. Love the service

The staff on duty went above and beyond for us when my car battery died and wouldn't start. This…read moreindividual brought out a portable charger to try and jumper cables, offered us water in the extreme heat, and helped manage traffic so my husband could pull in to jumpstart the car. I was so incredibly grateful for the kindness, especially given that it was so so hot and they appeared to be the only person working at the time! Also, vacuums worked well, gotta go back to run through the laserwash now that I have replaced the battery but I definitely will!

I've been to this location before and was pleased overall with the "full" detail I got on the…read moreinterior of my car which included shampooing of the carpet and cleaning and treating the leather seating surfaces. I was pleased enough that I decided to come back here when I could not get in to see an auto detailer. This location is going on seven years old and is starting to show some signs of age in the lobby. the padded benches are starting to tear with the foam bench padding exposed. I seeing that and how shabby it looked I opted to sit in one of the metal chairs while I waited for my car to get detailed. I got the full detail package which ran $110.00. That package included my choice of three detaling options - I chose the seat express, carpet express and interior super clean along with a standard washing of the exterior. It took about two hours which for the work they did, seems kinda rushed when you compare that to the amount of time a legitimate auto detailer might take - that would be in the neighborhood of 4 - 6 hours. When my car was finished, I looked it over and for the most part, they got it fairly clean. They missed behind the sun visors though and there was just a little excess protectant residual on the dash and console that i had to wipe up when I got home. The real question is would I use them again. In short, yes but, only if I was going to get a wash and vac or if my car interior wasn't heavily soiled. I feel Golden Touch can handle the easier things like washing and vac but, for the more intricate deep cleaning and paint restoration you are better off in visiting a professional detailer. The owner also needs to invest in updating the lobby a bit.

I've been to this car wash at least 5 times. Every time, they do something to make the experience…read moreregrettable. Today, I purchased the platinum interior and exterior deal. The employees literally forgot to vacuum the inside of the car. When I mentioned that they had forgot, their initial response was, "Oh, we already did it." I told them to look inside the car and that they had not done it, since I was watching the entire time. They finally realized they didn't. Prior experiences include not wiping down the front bumper of the car where all the insect residue is, not vacuuming the center console after the guy that takes the payment said that the deal I chose includes it, getting attitude back from the employees when you mention they forgot something. The only reason I kept going back was due to the proximity of the car wash to my residence. I will now be driving farther for a better experience.

Great location on Stratford Road! They have hoses that are inoperative but are working on it. The…read moreevery other vacuum has cleaning supplies with towels. Their team should be more outgoing and friendly. They should engage customers and assist them for questions and assist with purchases.

My daughters car still had bird sh/+ on it after going through. The guys were awesome when we…read moreasked if they would run it thru again. They didn't hesitate and even took an extra minute to make sure they could remove as much as possible. We will definitely be using them solely from now on!!

My mom lives in Archdale. On 2 separate occasions while visiting my mom, I needed to get my car…read morewashed. The first time I went the guys doing the prewash only did my front bumper and windshield. When my car came out of the wash it was still covered with soap. I really didn't have time to wipe it down with towels but I didn't have much choice. That was probably 8 months ago. Today I decided to give it another try hoping it would be better this time.......shame on me....fooled me once and today was twice. The prewash guy (not guys) only did the drivers side and again my car was covered with soap. When I brought it up to the manager he offered to run the car through again but did say, its going to come out the same the second time. I asked for a refund and was told he was only offering a second wash. I don't know how they stay in business. Never again will I go there.

Amazing experience at zips on south main. Workers were polite and helpful. While the price is low…read morethe wash I got was perfect for my car and exceeded my expectations.

I have been a member of this company from the time they opened. I felt that this establishment…read moregave good customer service until I experienced a very heart breaking situation. I wash my car practically every day, because of the package deal I bought. I had several things to happen to me but this last one takes the cake. As I vacuumed out my car, I didn't realize that my diamond ring had fallen off my finger on to the floor. I heard a noise like something got sucked up. I just thought it was a rock, only later to realize it was my five karat diamond ring. As soon as I realized, I went back to the car wash and explained what happened. One manager said he would check the canister to see if it got stuck. He did and he said he didn't see it.. He also told me it could have gone in the overflow. He said he couldn't check until they closed. When I returned the next day to hear the results, the manager was in the office and it took two other attendants to come in and hear what was being said and that is after I told them I was there to find out if the found my ring. While standing there talking to the manager, someone peeped around to see who I was. I was then in question as to why would he do that. I left the establishment and went home to call the corporate office to file a complaint. Something just didn't feel right. I was told by the district manager after a follow up call that, the man that peeped at me was not in a uniform so he must have been interviewing for a job. My question to him was why did the manager discuss my business in front of someone that was not an employee and why would that man look to identify who I was. This was a very careless gesture. This is how people are set up, robbed and some times lose their life over material things. Now that caused me to be afraid and to make matters even worse, there is a homeless camp right on the side of this establishment. The district manager also told me that at night the homeless people will open the overflow area and sometimes it's a mess. Not only am I hurt because I feel that someone found the ring because even in dirt the ring was large enough to see the bling, it shinning. I expressed how important the ring was to me, being that it was my mom's and she passed in 2012. There was no compassion at all! I've always been taught to treat others as you want to be treated. If I had been the manager, district manager or even the owner. I would have asked all the workers to assist in trying to locate the ring. If for no other reason, because I am a regular customer and to show me that they appreciate my business. Action speaks louder than words. I wrote this review to let everyone know to BEWARE of your surroundings at this establishment, especially women. Make sure you do not have anything of value in your car or on you because anything can happen and apparently no one there gives a crap! I only wish the company would give every employee a lie detectors test, because what's done in the dark will come to the light. One thing for sure, we reap what we sow. I can get another ring but I can't get another life. I should not have to pay someone to visit their establishment in fear!

This is a VERY cool car wash/gas station. So, from what I could tell it's an un-manned car wash…read morewith a full row of detail stations. Right next to it is a gas station with no building. You pay for gas and car washes at the pump. There are vending machines with snacks, drinks and car detailing supplies. Very cool.

Literally worst "car wash". Most bays were not functioning, and the one bay that was, looked like a…read morefraud card reader. Shouldn't even be in business.

Well, it doesn't work. Kept my 2.00 in quarters on the first bay next to the change machine and no…read moreone to tell. No sign saying it was out of order. No sign tellling where to report it broken. Have been there in the past but never again.