Counter tops installed yesterday. Great job by Mitch and Julian. Fast and perfect. Love the…read moreproduct and service made he difference. Still looking for the seam they said was there. Would highly recommend

From the owner: Countertop installation doesn't have to be difficult. Lakeside Surfaces makes new countertops as…read moreeasy as they are beautiful. There IS a difference between countertop installers. Out training and processes make a difference in the final product. All of our installers are on-staff, which means Lakeside is directly responsible for the care of your home, and our conduct within. Many countertop companies sub contract this work to others who may have an entirely different quality standard than your own. How do other companies compare to the Lakeside Experience? We leave no trace after the install, other than gorgeous new countertops, and spend the entire appointment cleaning as we go - leaving the space cleaner than we found it. Additionally, our installation methods closer resemble a ballet, than a brute force procedure. You will be impressed with installers that are as subtle as they are strong, all while enforcing our "Blankets & Booties" checklist of protective measures to treat your home like our own.

We are restoring a century-old log cabin and nothing is square or level and by comparison to big…read morevacation homes, it's a small job. Yesterday, the granite was installed; if we could rate this company a 10 we would in a heartbeat. We met Jim Herrick, one of the owners, first: his knowledge in this industry is incredibly deep. His dedication to his customers' satisfaction is unwavering and both really mattered for us. He guided us through the selection process which is more nuanced than it seems. When a slab choice didn't immediately jump out at us, rather than push us into a lukewarm choice, he facilitated our access to his suppliers so we would have even more of a selection. We eventually chose a slab in his inventory that proved perfect for our little cabin. His staff moved quickly to schedule the measurement (templating); the guys who did that with high tech equipment were careful and the measurements were precise. The team that cut and polished the stone took great pride in their work and yesterday, his installation team, working carefully with our contractor, did a phenomenal installation in our quirky, ancient log cabin. They hit all the details and it shows. Mr. Herrick's focus on his customers' satisfaction was obvious in every phase and is a focus clearly shared by every member of his team. To a person, they communicated well throughout, were accommodating in scheduling and unwavering in the quality of their work. When we first addressed the countertop issue, we were encouraged by many others to shop the "big box" stores. Mr. Herrick's patient education persuaded us that looking for a bargain basement price was the wrong priority, even for "just a log cabin" restoration. Seeing first-hand their attention to detail, the uncompromising work at every stage, all influenced by a commitment to their customers' satisfaction (vs just making a sale) validated our decision to use Herrick's shop. Ours was hardly a million dollar job but throughout the whole experience they treated us like it was and we'll be grateful for decades.

From the owner: Stone Gallery of the Lakes is your premier destination for exquisite stone products. With over 25…read moreyears of experience in construction and natural stone surface industry we have unmatched craftsmanship and expert installation for your stone surface needs. From the moment you step into our showroom, you'll be captivated by the natural beauty of our stone selections from Granite, Quartz and Marble, to elegant stone tiles and flooring.We specialize in custom stone fabrication, turning your visions into reality with handcrafted countertops, vanities, and more. Whether you're envisioning a cozy fireplace, a breathtaking outdoor patio, or a luxurious kitchen, our dedicated team is here to guide you through the process and provide expert install.

Worst customer service I have ever experienced at a northern Michigan business. When trying to…read moreorder a vanity, they kept changing the price every time we called. They lost our order once, when we finally placed our order, they over charged our card and told us they couldn't reverse the charge until the next week when a manager was in. They said they Would call us with a quote for another job, but never heard back even after follow up calls. Will not do business here again and would recommend finding another place unless you have a bunch of time to waste.

We had a wonderful experience at Creative Kitchens. Sara was our designer and she went above and…read morebeyond to give us a beautiful large kitchen with an island, that was under $10,000. We checked around and even went to Grand Rapids discount places and Creative Kitchen was the best price. Quality products at a reasonable price. And yes they are busy, very busy, but they work really hard to see that you get exactly what you want at the lowest price possible. Thanks Creative Kitchens

We had the same experience as many reviewers. We paid for the cabinets in full upon ordering. Dumb…read moremove. Strung along for months with lies and excuses. We finally gave the ultimatum with a deadline to give us our money or we were calling the police. We got our money, thankfully, but I don't understand how they are still in business. At one time, while Paul was still alive (Tracy's husband), Northwood Kitchens delivered a good product. They must be running on fumes, or other people's money. Stay as far away as you can. They WILL rip you offf..

Our experience with Jenni Henderson and Northwood Kitchens echoes that of Jeff T., the previous…read morereviewer. We ended up losing eight thousand dollars to Henderson, who belongs in jail. As the previous reviewer stated, she seems professional and caring upfront. She even brought her mother along to help measure our kitchen. However, once your money is in her hands (thank God we only paid a fraction of what the final cost was to be), she is nothing but excuses and lies. She had actually done work for us in the past so we considered her something of a friend. That didn't stop her from shamelessly ripping us off. She strung us along for months, until we finally pulled the plug and went with another company, who gave us a fantastic kitchen, with stellar workmanship. They were honest and above board all the way. Unlike Henderson. Fortunately, we were able to afford the hit but what about those who can't walk away from a scam unscathed? Believe me, Henderson wouldn't care one iota. It is incredible to me that she she is able to sleep at night but then, anyone who uses her "dying" husband (he was already dead, when she tearfully tried that trick) to prevent her marks from getting antsy will truly stoop to any low, apparently without regrets. Run away from Northwood Kitchens and this con artist before you lose a bundle!

We've lived in town for a few years, but we hadn't understood the full value of this store until we…read morebought a home that was in desperate need of a complete gutting and remodel. Here's why we shop at McLean's: 1. OUTSTANDING customer service with people who know where things are, and KNOW how to get things done! I have asked so many questions, received so much good advice, and I am certain that our home wouldn't be as far along as it is today without the help of the men and women who work in this store. Joe, Gary, Nancy, Cathy, Terri, Kip, Jeremy, Jessica, Alyssa, Celina...the list goes on and on. They've even helped me find solutions, multiple times, that didn't require me spending a penny in store! 2. UNBELIEVABLE selection of products. They probably carry what you're looking for, and if not, they'll tell you where you can get it. (More than once I've been told to head to another store to get a product they didn't stock...who does that??). Whether it's lumber, hardware, tools, or some miscellaneous bolt that you need to prevent a barn door from sliding off its rails (for real!), they have it. 3. LOCAL employees, local owners, and this is a company that invests in the community. They hire a lot of teenagers and work with their school and sports schedules like few other companies do. One of our kids worked for them and we couldn't believe how well they paid her, and how graciously they worked with her athletic and academic schedules. Locally owned matters. 4. COMPETITIVE pricing to go with their significant inventory. Sure, you can occasionally save money on certain products by hitting up the big box stores, but not having to drive 35 minutes (each way), or not having to try and find someone to help answer your questions (seriously...McLean's staff are plentiful and their experience is unmatched!) is worth a few extra dollars. 5. FREE popcorn. yeah, if you were on the fence before you now have a reason to make this store your go-to for hardware and lumber. You can't be sad and eat popcorn at the same time. So if you like locally owned hardware stores that have outstanding customer service, great inventory, competitive prices, and free popcorn...McLean's is the place for you!

I enjoy shopping at this local hardware store. Their selection is great , and the employees are all…read moreextremely friendly, knowledgeable, and helpful!