Went to check out a new washing machine since ours stopped working abruptly. We were preparing for…read morethe worst if we had to replace it. We spoke with a really friendly and nice staff member who was well informed and took the time to address our questions about Speed Queen. However, we decided to have a service technician come and check it out to see how serious it was before making a decision to replace our washer. They dispatched Josh to our home and he was great. Very respectful and professional and got to work right away. He figured out the issue which thank goodness was not major and fixed the washer. He tested it out prior to leaving and I was so grateful that he was able to take care of it on the spot and didn't have to order parts for it. Kudos to everyone at this business! You guys are great and I'm very happy you are around to service our community needs!

Excellent customer service from Renee & Leland in our hunt to replace our washer & dryer! They…read morewere very friendly, knowledgeable, and experienced, and their pricing was competitive. It was great that we could see the models here in Prescott Valley and compare all the differences on site. We bought a Speed Queen set and the delivery and installation were quick and very smooth. Leland took the time to teach us all the details to give us the optimum user experience. We have been using them now for two months and are extremely pleased with their performance. We highly recommend Andy's for your appliance needs!

Yesterday we noticed that our hot water heater was leaking. We called R.E.D. Plumbing at 4:30 pm…read more At 8:15 am this morning, Kyle from R.E.D. diagnosed the problem and promised he would install a new water heater today. After Kyle did 2-3 scheduled jobs, he returned and had everything done by 5:00pm. Fantastic job. Exemplary work. Kyle and R.E.D. Plumbing exceeded expectations. Thank you. Gary Tackett 714 224 9146

Caused damage to my house and failed to take responsibility…read more Scapegoating and excuses were appalling. Totally defensive attitude and lack of judgement. Shocked to see such a lack of accountability and terrible customer service. Beware- they don't care about harming their clients property.

A shout out to Jeff who delivers our water. He is the nicest, and most helpful person. Thank you…read morefor great service. :)

Highly recommend this service to anyone desiring home water delivery. Additionally with the help of…read moreMelissa from the office and the delivery staff we couldn't ask for more exemplary service. 5 Stars is well deserved.

Living local, I decided to purchase a new dishwasher from Rose Appliance in Cottonwood. I was…read moreimpressed from the first phone call verifying what was in stock, the one-to-one sales assistance and the final delivery and install. My new Whirlpool dishwasher is wonderful!

Wonderful customer service! This local shop carries great quality appliances and they were very…read moreknowledgeable on their products when I came in with questions. They delivered, installed, and helped me walk through an issue I was having with a dishwasher (that came with the house not purchased through them). I highly recommend shopping here!

2 hrs of meetings with Liana and somehow discussion was avoided that upon delivery of my tank they…read morewould not install the actual tank parts, connections, and pump, and I'd have to climb inside this tank at some point and install and put together all the parts and submersible pump. I moved on with life and potentially even called it a misunderstanding on my part. Never even complained about it. I took two months to get a plumber out there to help me hook everything up using ladders and tow straps to enter and exit the tank through an 18 inch hole. Same day he realized we were missing the 10 foot tubing used for the water outlet. The tube that was provided was for the float filter so that may have created some confusion. After calling and trying to convince Liana that the part was not there after she argued with me for 5 minutes about it, I gave my plumber the phone so that he could convince her that we have eyes and need two sets of tubing...after a lot of arguing and waiting and calling us back an hour later, we settled another purchase by me of the tubing at cost $40. 100 vs 40 at cost. And btw I was willing to pay the full 100 as it's not a lot of money in terms of what I spent with them, but it was my plumber on the phone arguing for me...and she was actually arguing back! - over 100 bucks! Any math gurus out there want to solve for 100 sell point and a 40 dollar cost point for this 10 feet of tubing at 10 per ft? That's 150% mark up and they could potentially have this on all their items. I spent 5600 dollars with this company OTD, and they argued with me and poisoned a business relationship over 100 bucks (2% of the total purchase price) and ended up making me rebuy it at cost when it was never delivered in the first place. And poisoned it over not assembling my tank. This broad said she called and spoke with her team who delivered and they remembered delivering tubing to me. Over 100 bucks, and spent like an hour on this arguing with us and calling around to find some resolution. Yea your workers remember exactly all the parts they did or did not hand over to me two months ago...Right. You've been warned everyone. - Reply to the business owner: Interesting because I just called your business for a water delivery and asked about tanks as well, and got a direct referral to Southwest Water Tanks. Also, just got a direct quote from the horse's mouth (the person I was on the phone with) who said you were a "sister" company. Sounds like this was a little more thought out than just a "rant" on the wrong company's page huh?

The folks at Southwest Water are amazingly attentive. I've been a customer for 4 years now and…read morefind them very friendly, competent, and had water needs shift a little. They were right on the request for a change in schedule. Because of our driveway, I always get a call ahead of delivery, but I don't think that's a normal thing.. it's just the extra service Southwest provides. Pricing is competitive. Great company

Extended the life of my old canister vacuum. This helps for today's budget! The service turnaround…read moretime was as promised. He was honest and let me know what would and would not work for my old model.

I had a 24 yr old Hoover vac worked on here a couple of times. Reg replaced a part and did a…read moreservice and it works like new. Thank you Gary and Reg

Ryan came to the house and did an excellent job cleaning the dryer vent. He was professional and…read moreefficien. I have been using this company for years and am always impresse.

Their service was excellent. Professional and quick. Worker was friendly and courteous.read more

I came in to wash a large winter comforter and was greeted by the kindest man. He is the owner and…read moresaid this used to belong to his grandmother. Family owned business, and you can tell he loves it. Very clean, huge machines to wash and dry! Fronted me a roll of quarters to get my machine started while I ran to Walgreens to get cash back. He said in 1 month he will accept debit cards. I will be back to wash larger comforters. :)

Employees are great here, dryers actually work, not overpriced. The people are super kinda here,…read morethey refund if the dryer is broken.