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Twice Daily

3.5 (2 reviews)
Open • Open 24 hours

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5 years ago

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Whole Foods Market - coffee bar ready to grab items

Whole Foods Market

3.6(167 reviews)
3.1 mi
•$$

The Whole Foods in Franklin is the anchor store for a large multi-use plaza on McEwen and is easily…read moreone of my favorite places to stop in the area. Whole Foods in general are always so refreshing to be in from the condition of the store to the cleanliness, service, fresh food and of course...the hot food stations! I have popped into this location many times over the years, sometimes for full shopping experiences, other times for a quick lunch and on occasion, for an Amazon return. Each visit is fairly effortless and stress-free. The only part that can be slightly painful is parking, and getting in and out of the place...this complex is very busy! Service is always stellar whether on the floor, behind a counter or at the registers. Overall, while I am a Kroger loyalist, I make it point to swing by this Whole Foods anytime I need...or want!

Pizza team do better. As a former small business owner, I hate to give out poor reviews…read more Unfortunately I've had multiple horrible experiences with the pizza counter and their employees. I believe this makes 5x in a row so I thought I'd step up and say something. I won't go through all of them, but here is a synopsis of the last two. My nephew had a football game at Centennial High this last fall, so we went to grab a pizza from the counter (you know how high school boys can eat). It was fairly late so they had several partial pizzas available by the slice. My wife and I tried to order a pizza and were told it was too late (really!!) so we asked if they could put together a whole pizza for the slices that were being sold "by the slice." We were also told no. I was dumbfounded, they said we had to order them by the slice only. They looked like they were sitting for a bit so I thought I was doing them a favor. Not to mention, they had what looked like four employees just conversing and on their phones. This morning my elderly parents were craving pizza so even though we have had multiple negative experiences, I thought; what the hell, we haven't tried them since last fall. I called, a woman with a kind voice answered and I thought finally a positive. I apologize for not being able to find the different pizza options on your website and she transferred me to the "ready to eat" counter. Unfortunately, they weren't ready to answer the phone because after several minutes on hold we were hung up on. If this was just a one time occurrence I would be fine but this seems to be their common practice. Customer facing employees must have better customer service. I will just grab a few pizzas from another place, I don't know if this is a reflexion on Whole Foods or just that Ready to Eat crew. Either way we probably won't be back for a while.

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Whole Foods Market
Whole Foods Market
Whole Foods Market

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The Fresh Market

The Fresh Market

3.4(97 reviews)
8.8 mi
•$$$

This particular location does not deserve the subpar reviews. As the only representation of this…read moreNorth Carolina supermarket chain in Middle Tennessee, it might be small and relatively expensive. But what this little store lacks in size and affordability it more than makes up for in quality. For my French toast recipe, they make the best brioche bread in Nashville. For my French onion soup, this is the only place with Dutch Kanaal cheese, my secret topping in the recipe I developed. And my guilty pleasure here is the Napoleon, one of my favorite desserts on the planet! And the Fresh Market pastry chefs make a REALLY GOOD VERSION!!

I'm new to shopping at the store and saw online there is a weekly prepared dinner special. I took a…read moredifferent way home after work so I could get the special for dinner. I walked around in the prepared food area and it all looked great. I found what was maybe where the meal components were but most were missing. I asked a lady if they had more of the pork chop meal. She sent me to the butcher. The butcher was busy but he was kind enough to come out from the counter and help me look. He is the only reason this is not a one star. There was a flyer of what I was looking for and he gave it to me and said it was at the deli. I walked over and apologized and said, sorry I am not sure how to order the weekly special pork chop meal or put it together. The lady was like I don't know what you are talking about. We have a lot of meals here. She was very mean about it. I was shocked because people are usually not rude to me because I am not rude to them. Anyway I showed her the flyer and said I am looking for the pork chops with gravy, Brussels sprouts and mashed potatoes on this flyer. The weekly special. All she said was the Brussels sprouts are over there, and waved her hand. I just walked away. It shouldn't be so hard to buy a multi-day advertised special. I won't be back and obviously no one will miss me.

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The Fresh Market
The Fresh Market
The Fresh Market

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Twice Daily - grocery - Updated October 2026

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