Great service. Great people. Dustin assessed my water damage and mold with ease and provided me…read morewith best solutions. I highly recommend!!

OCI was very professional. JD and Dana explained everything and provided excellent service. Since…read morethe weather warmed up we've had a stale smell in our home. Our duct system had never been cleaned. OCI cleaned it up and our whole house feels better!

If I could less than a star I would. Please do not use this company! we had a fire on 12/25/2021…read moreand did not get our house back until 3/31/2023! Their subcontractors were absolute the worst of the worst. We are still dealing with them because our hardwoods are so messed up. They will not take responsibility for the work even though they know they put us through hell for 17 months. I am sure this review will get deleted just like they have other reviews I have left.

We had water damage in our house and could not be happier with the response we have received from…read moreAPR. we had the best techs: Chris, Juan and Francisco taken care of us. They were pleasant, respectful, clean (while working and their appearance), funny and just all around great guys. Hands down I would recommend this company to anybody!

I contacted Independent Restoration Services to request a flood damage assessment and demolition…read morefor my home. They responded immediately and guided me through every step of the process. Their crew was highly effective, communicated clearly, and handled everything with professionalism. They even spoke directly with my insurance agent, which made things much easier for me. I especially appreciated their transparency -- they were extremely candid throughout, which gave me confidence in their recommendations and work.

Excellent service. Jeremy was at our house within a couple of hours after we called and was very…read moreprofessional, knowledgeable and helpful. They completely resolved all our issues and we were totally satisfied with the service we received. We highly recommend this company!

Here's your sign to hire Carolina Restoration Services for ALL of your restoration needs - you…read morewon't regret it!! We had a pipe leak that started in a closet and quickly turned into far more work than we ever expected. What began as a small issue became a full first-floor restoration -- new flooring throughout, drywall replacement, painting, and new trim. Needless to say, it was a much bigger project than we were prepared for. We initially hired another restoration company and spent over a month struggling to get updates and track down invoices. They even told us we didn't need to replace our bedroom carpet -- but when Carolina Restoration took over, they immediately recommended replacing it to properly mitigate the risk of mold. We are SO thankful they did. That level of attention and care made all the difference!! From day one, the Carolina Restoration team made the entire process seamless and organized. Our project manager, Sam, was personable, knowledgeable, and truly put us at ease throughout. They coordinated with ANS Painting Company, and Alex and his team went above and beyond -- not only repainting walls beautifully but even painting our baseboards to match our kitchen cabinets! The attention to detail was incredible, and our home truly looks better than ever! From start to finish, Carolina Restoration exceeded every expectation. They kept us informed, prioritized our comfort, and somehow created a sense of normalcy while our home was under construction. We are endlessly grateful to Sam, Alex, and both teams for their professionalism, kindness, and thoroughness. You won't find a better restoration company in Raleigh -- seriously, this is your sign to hire Carolina Restoration Services ASAP!!

We had a leak in our master bath and our project manager, Ray Ormsbee, had a fantastic crew. The…read morecarpenters he sent to our house were Justin and Raul. These guys were great! They repaired the wall and remounted our floating vanity and cleaned up after the job was done. I would recommend Carolina Restoration Service to any person that cares about their home. Thank you. Paul & Sharon G.

Fast service, resolved quickly. They came out on a Sunday, and the service man was very professionalread more

40 min late day 1 1 hr late day 2…read moreCondensate drain line lying in floor with water draining on floors. I'm sure they wanto be paid dehumidifier but draining onto the floor......

Had a toilet leak with hardwood damage. Jake was quick to answer the call. Landon arrived quickly,…read moreevaluated the situation and navigated me through the mitigation, repair and insurance process. I value their integrity. 5 star

Jake came by my house this morning to try to find out where/how water was seeping under my living…read moreroom hardwood floor in two corners. He spent an hour looking/digging around the area until he finally solved the mystery-- water was coming through a couple tiny holes in the bottom of the exterior door casing. We confirmed it by pouring water on those spots and watched as it dripped inside. Crazy. Very friendly, thorough service and an incredibly reasonable price. Thanks, Jake! I will definitely call you again if I ever have water damage issues in the future, and will recommend you to friends. Oh, and he fit me into his schedule the day after I called him. I appreciate that.

Recently, we had a pipe burst in a wall that ended up causing some serious damage to our hardwood…read morefloors. Once we figured out the problem, we called Paul and Ken at Restoration Now. Even though it was Saturday, they came out right away to fix the problem and mitigate further damage. That really impressed us! Paul and Ken have a lot of experience in water and fire damage and they couldn't be more professional and personable. They got us a detailed estimate to repair all of the damaged areas very quickly so that we could move forward. I wouldn't hesitate to recommend calling Restoration Now (919-528-2001) if you need help recovering from water or fire damage.

From the owner: We are a damage restoration company in Raleigh, NC specializing in water damage restoration, smoke…read moreand fire damage, storm recovery and more. Our highly trained and skilled local restoration experts have over thirty years experience offering full-service disaster restoration and restoring Raleigh properties. Working with all insurance companies, we handle the entire process from beginning to end. Don't hesitate to call Restoration Now in Raleigh, NC today. We are standing by day and night ready to help!

I hired Roto-Rooter for water mitigation services after a leak at my home in Durham, NC. While the…read moretechnician arrived promptly, the billing process has been deeply troubling. They began work without approval from me or my insurance company, and later classified the job as an "emergency" -- despite the fact that it was scheduled during regular business hours. This appears to have been a deliberate move to justify inflated charges. Their invoice included questionable fees: an unjustified emergency service charge, inflated equipment monitoring hours, and duplicate charges for equipment that may have simply been relocated between rooms. I submitted a detailed written dispute and requested a revised invoice. Despite multiple follow-ups, Roto-Rooter has not responded. To make matters worse, they submitted billing after my insurance claim was closed, meaning I'm now being asked to pay out-of-pocket for charges that should have been handled properly from the start. This lack of transparency and accountability is unacceptable. I'm sharing my experience to warn others: get everything in writing, scrutinize the invoice, and don't assume your insurance will cover what they bill.

From the owner: Same Day Availability. Free Estimates & No Trip Charge for Nights and Weekends…read more When you need an emergency plumber near me in Chapel Hill or a drain cleaner, call Roto-Rooter Plumbing & Water Cleanup. Your fast & reliable plumber can fix any plumbing problem, including sump pumps, toilet repair, faucet repair, faucet replacement, garbage disposals, water heaters, bathtubs, showers, and outside faucets. Roto-Rooter is best known for drain cleaning & sewer cleaning. We fix drain clogs, clogged toilets or sinks, blockage of main sewer lines, slow draining shower and bathtub drains, sewer lines and leaking or burst pipes. We also specialize in water damage restoration & water cleanup services. We can fix and clean up your flooded basement too. Roto-Rooter is a 24-hour plumber near you and provides emergency service.