Friendly staff, nothing flashy but everything i needed for a good workout. Sauna was excellent,…read morefull basketball court, and day passes were reasonably priced.

Our family LOVES it here! Both of my kids take gymnastics…read moreand I love the workout facilities. We use the library for homework after school before classes start and the pool is great! My daughter will be participating in a summer camp session and is sooo excited!

I attended a birthday party here and it was a great experience!…read more The facility was clean, staff was professional and most importantly they kept kids safe! Children were required to pass a swim test if they wanted to swim independently and couldn't touch the bottom of the pool. If they were unable to complete the test on their own they would need a life vest or an adult with them. I am grateful for the cleanliness, access to blow dryers and fun decor!

There are several parts of this business that are deserving of 1 star…read more Cleanliness of facility: 1, shower area looks like it is never cleaned, changing rooms look like they are never wiped down or mopped, baby pool area always kind of gross Competency of swim instructor for mini class:1 Our instructor was flirting with the instructor in the next lane while she was supposed to be teaching children under 18 months of age who are at high risk of drowning. This included splashing water (even grabbing her personal water bottle to squeeze water onto instructor in next lane) into next lane and throwing baby toys into next lane. I brought this to the attention of the front desk staff. This instructor was allowed to continue on with the mini class. This instructor also issued instructions only once to parents at an almost-whisper and then seemed annoyed when nobody knew what to do. scammy enrollment policies: 1 We were told at the time of enrolling that we could book for just one month with no auto re-enrollment. They re-enrolled us so we had to pay for month 2 in a hostage situation. They also told us we could cancel classes with fair notice and use make up tokens any time. Well, not any time because when we tried to use them after our last month ended, they told us we would have to reenroll ($120) to use our make up tokens for lessons WE ALREADY PAID FOR. Just go to the YMCA-- it's not any cleaner but at least it is cheaper, they're nicer, not scammers, and there's multiple instructors per class and very active life guards.

I'm extremely disappointed and hurt by the way my family was treated at both the Livonia and Troy…read moreRec Centers. My son met the 42-inch height requirement and has safely enjoyed similar attractions before, yet we were still made to feel uncomfortable and singled out throughout our visit. What upset me the most was watching my son cry after getting hurt, and instead of showing concern or compassion, staff looked at him, walked away, and laughed with another coworker. As a parent, that was heartbreaking and completely unacceptable to witness. No child should ever be treated with such disregard, especially when they are visibly upset and crying. Throughout the visit, my children both older and younger were watched excessively, which made us feel targeted instead of welcomed. As a Black family, the treatment we experienced raised serious concerns about bias and discrimination. I fully understand the importance of safety rules, but rules should be enforced respectfully and equally for everyone. Families come to these facilities to feel safe and enjoy time together, not to feel humiliated, ignored, or judged. I will be contacting the district and administration for both facilities to formally report these experiences and seek accountability. I hope steps are taken to ensure no other family or child is made to feel this way again.

I've lived in Troy for a year and didn't know about this wonderful location…read more I came here to participate in a book fair to promote my CISSP book I didn't realize there was a pool here, weightlifting, computers, classes and more! I'll be back

This place is absolutely better than most large-scale commercial gym. It is kept clean and…read morewell-maintained; workers are great as well. Complimentary towels and coffee/tea with some nice sugar free syrups. They have all the equipment and facilities you need, whether you are strength-training, swimming, playing tennis or basketball, or studio classes. It is rarely ever packed or busy, except around 4-6 PM. I have never had to wait to use an equipment still during the busy times. Overall, this is a nice gym. Only concern is that it is a hefty price per month. But maybe that is how they keep the gym maintained and less busy.

I had a very disappointing experience with this gym. After becoming injured, I repeatedly attempted…read moreto cancel my membership but was told I could not. Despite my efforts to cancel, my membership was renewed and I continued to be charged. I was also contacted on a personal phone number by a representative regarding my account, which I found unprofessional. Throughout the process, I felt my concerns were ignored and I was not provided with a reasonable way to end my membership despite my circumstances. As a result, I ended up facing significant financial hardship and ongoing billing issues. Based on my experience, I would encourage anyone considering a membership to carefully review the cancellation and renewal policies before signing up.

Fabulous swim program! The teachers are knowledgeable and fun, and your kids spend the entire time…read morein the water swimming instead of sitting on the wall waiting for their turn to practice a skill. My kids have grown SO much (and so quickly!) in their swim skills and confidence as a result! Pricing is very reasonable as well!

The instructor was great. She was patient with my child but firm enough to keep him focused and on…read moretask which is not always easy (he has ASD). My child always looks forward to his lessons! I have seen a huge improvement in his confidence level in the water and his swimming skills after just a few lessons. I am very pleased with the program!

My daughter has been taking lessons here for a few months and she has made a big improvement in her…read moreswim skills. The instructors are all very kind and welcoming. I can tell that her confidence has grown along with her swimming skills from taking these classes. She started in the bright blue level and has already moved up to big blue. The staff gives you updates on their progress after every lesson in the mobile app. The facility has plenty of seating to watch your swimmer and is brightly lit. There are many changing rooms, (including changing rooms with infant changing tables in them) and plastic bags for wet items. Anyone can sign up for swim lessons, from babies to adults who need help learning!

We liked this place at first. We put him in lessons since his PT recommend it for building his low…read moremuscle tone, also to learn to swim! We signed my son up for parent/child lessons. He only did this class 3 times, then they suggest he move up already to the independent classes with no parent in the water with them. This made us nervous, as he just turned 3. He moved up, did ok at first, then had a hard time waiting his turn, and would splash around, etc. I asked if it was too soon to move him up classes, they said no. Well after only 3 classes, they banned him from the place for 3 months, and said we would have to start over in the parent/child class after the 3 month leave. The instructors have no patience, so if you have a young child who is not perfect 100% of the time, this place will kick you out. They do not work with you to make things better, or simply just move back a class. I would not recommend this place to anyone. To kick a 3 year old out and refuse to teach them to swim is horrible, for just acting like a newly 3 year old!!

We love Aqua Tots Berkley! The staff is wonderful from scheduling , management and instructors. The…read morefacility is always clean and pool area warm. Our daughter went from not waiting to put her face in the water to volunteering to jump in first in weeks! All the coaches have been attentive, fun and knowledgeable. Major kudos to Colton, Isabella, and Ibraheem for being the kindest instructors that get the best out the kids. Also Carissa & Andrea always greet us with a smile and pump my daughter up for class! Don't forget to take advantage of the open swim, it's great all year round!

I cannot recommend this place enough. My daughter has had lessons at a handful of other places over…read morethe years and she's never been more enthusiastic or optimistic about her progress and potential than at Aqua Tots. She's never been a fan of the water and I thought she'd ask for her floaties forever. At Aqua Tots, she is so excited to show up and show off. She is proud of herself and feels so comfortable and confident here. The staff know her and love her - every time we walk in the door, she is treated like a rockstar and she LOVES it. They remember her name, her interests, other fun facts and she feels special! She has made amazing strides in her skill level and will certainly have no issue passing the swim test for camp this summer (her goal). I am so glad to be part of the Aqua Tots family!!!