We've been at Primrose LW for just over 2 years now. My son has been attending since he was 3…read moremonths old. We've been in 5 different (age range) classrooms and have had an amazing experience in each one. (Young infants, older infants, young tots, older tots, and Early preschool) My son loves his teachers and his friends. They've always done hands on lesson plans, even in the young infant room. He's learned so much from being here and I have to praise the staff for that! I'm also grateful that they're willing to do the "messy" activities with the kids, ie paint, water, markers, etc that I would personally have a conniption with, at home, at his age. I've noticed, the older he's gotten, the more difficult it is to get him to "want" to go home in the evenings at pick up, solely because he enjoys his school so much. And that's a huge testament to the environment at Primrose. And while tuition can be a tough pill to swallow, I do believe the cost does go towards ensuring a high quality staff, safety standards, and learning environment. I would (and do) recommend Primrose LW to anyone in the area!

My child started around 9 months and now almost 2. We really love it here. With this being our…read morefirst child, the school was quick to realize that she wasn't responding to certain sounds like she was supposed to. We were able to get her ears checked and got tubes put in her ears. She is always happy to go to school every morning! The teachers follow a really good curriculum, even for the smaller kids.

Our child's daycare closed down in March and it was perfect timing to get her in to SCCA which…read moreopened the Steele Creek location in January. We were very impressed! The facility is clean, well organized, chef prepared meals with no junk food, and they offer classes such as yoga, tennis, music etc. They also have parents night out every now and then. We highly recommend.

My daughter went to this academy and I am very upset with the quality of care we received. First…read moreshe had to miss a whole week of school because our Drs office filled out the wrong physical form. Although she had her physical and everything was turned in, because the paper was the wrong color, she was unable to return for a whole week. In which they still charged her tuition for that week. Then they fed her pork for lunch and when I addressed my concerns they said it was a typo and they don't serve pork, but how can you mistype pork for Turkey or chicken? Even after all this we decided to allow our daughter to go back because we wanted her to be around other children her age. However, due to the lack of care and customer service we pulled our child from this establishment. This place is horrible and I will never recommend anyone bring their child here. To make matters worse. They still charged us for another two weeks of tuition because we pulled her out one day after the new period began! Unbelievable!!! For such an establishment to charge so much, they work overtime to steal your hard earned money any chance they get.

We switched our 1.5 year old here from a different daycare that we were at for a year. After a…read morelittle over a month at dogwood, I'm impressed! They exceeded all expectations, and I am realizing what childcare SHOULD be like compared to the old daycare. Dogwood excels in the following areas that I find important: Communication: The staff is prompt to communicate on all platforms, through the app, email, and phone. Food: they send out the weekly meal plan, and it's always healthy and nutritious food that my son loves. He's a 99th percentile guy, and so he eats a lot and is never hungry when I pick him up (unlike our old daycare). He probably eats better than me most days here! Staff: I can't say enough great things about the management and teachers here. From the moment we walk in, there's a smiling face at the front desk available to help with anything we need. The teachers clearly love what they do, my son loves them so much. After a year of challenging drop off and pickups with tears at the old place, it's refreshing that there hasn't been a bad handoff since the 2nd week. He even tried to go back in after picking him up he likes it so much. Facility: it's a beautiful facility and CLEAN!! Ample parking, and well thought out. Photos: I have received photos every day, to me this is important as the old daycare I was lucky to get 1 photo a month. They even put little text with it sometimes. This makes going to work and leaving my son at school a lot easier. To summarize this very long review, Dogwood is excellent and my only regret is not coming here sooner. We do drive 10 minutes further because we feel the level of care our son receives is worth it.

We have had our oldest son at Dogwood since 2018. We now have both children attending…read more The ownership, director, teachers and staff have always gone above and beyond to ensure our children have the best experience. We appreciate the constant communication when it comes to sickness, staffing and/or procedure changes. -pictures and updates via procare app are very convenient - great teacher to child ratio with floating staff to help each room. -meal plan is fresh ,healthy and unique -curriculum is thought out and planned in advance. One on one activities. -the facility is extremely clean! We would highly recommend !

We had such a wonderful experience with Kiddie Academy Steele Creek! As a first time mom, I was…read moredreading dropping off my infant for her first day of daycare but that dread turned into excitement as soon we walked through the doors. I felt such relief and knew that my baby was in the best hands! The infant room staff (Ms. Aury, Ms. Diamond and Ms. Brandi) are so welcoming and attentive, and truly care about each child's well-being. Every morning, my little baby would smile as soon as she was greeted by Ms. Aury. You could just feel the warmth and love radiating out of the infant room! The facility is new and very clean and we really enjoyed the daily updates and photos we received through the app. This place is very special and we are lucky to have found it. Highly recommend Kiddie Academy Steele Creek to any parent looking for quality childcare in a happy, reliable and loving environment.

From the owner: Kiddie Academy of Steele Creek, an educational daycare in Charlotte, offers age-specific child care…read moreprograms. Our flexible, standard-based curriculum encourages children to progress in school and in life. We pride ourselves in providing a daycare that focuses on developing positive character traits for kids, while providing a nurturing learning environment. Our programs can range from infant and toddler to kindergarten and school age. Read our child care reviews, take a virtual tour and learn more about Kiddie Academy to find the best "daycare near me" for you and your child.

My son has been at Bright Kids since March/2020. We are very happy and satisfied! The separation…read moreanxiety in the beginning was very hard and in about 3 weeks he was walking in smiling. He screams of happiness when we get there in the morning and that makes me so happy! When you choose a school, you choose a place that will make you feel safe and secure, and that will treat your child with kindness and love! We have found all these things at Bright kids! Thank you Ms. Regena! -Milena Ciacco

I enrolled my daughter for only less than 2.5 months. Today I asked her teacher (Mary Ann) why each…read morechild had an "excellent" on their assignments except mine. Her teacher's exact response was "I can give whatever grade I want to." And then proceeded to walk into my personal space and was less than 1 inch away from me. I told the director (Carla) and her response was that my child was academically behind the other children and she understands why the teacher would be upset. This is not the first time I have been dismissed when I ask about my child. I wish I could give a negative score. The communication is terrible, no information is ever sent home. No emails. It's like pulling teeth to speak to someone. They need to reorganize and take a class on how to speak to parents.

The staff are always welcoming and extremely friendly whenever I'm in campus providing there staff…read moreclasses for CPR &First Aid. The facility is always well kept and maintained. I highly recommend sending your kids here.

This daycare just had a Gun fight outside and had to go on lockdown. Not the first time this TLE…read morehas had issues. Articles in WSOCTV AND WBTV. Parents showed up and started shooting at each other while children were inside. Parents cars were damaged with bullet holes. Happy and grateful that no one was injured. Beware

DO NOT BRING YOUR CHILD TO THIS DAYCARE CENTER!!!! Every since Lollipop transitioned to Kindercare…read moreand Gussie has become the director of this center, it has gone straight down the drain! They don't watch your child, they don't have enough teachers and will have you turn around after just dropping your child off to come get them! Why was there ever a situation that I'm getting a call at work b/c my 2 yr old daughter stuck a rock in her nose??? Where were you?! How do you not know that the kids are throwing sand and my child's hair and face is covered in sand when I come to pick her up for the evening?? Gussie is so UNPROFESSIONAL!!! She chased me down the hall in front of everybody telling me about my account balance that wasn't even my fault! I had to get the regional director involved b/c they weren't paying attention to the account payments, and the app has been messed up since the transition from Lollipop! So this lady (Gussie) had the nerve to try to disenroll my kids over an account issue that was her fault! No apologies after the corrections were made, NOTHING!! Then there was a parent that kept bringing their child to the daycare after being diagnosed with Hand Foot & Mouth Disease and of course my poor baby caught it and was in so much pain! Not only did she catch it, but my other daughter and I caught it as well! Gussie didn't care and kept allowing the parent to bring the child after several teachers and other parents complained!!! The best teachers quit left and right after Gussie took over! Which is why they would call parents back after dropping their child off to come pick them up...there were barely any teachers there for at least a couple of months! Gussie doesn't know how to talk to people at all. She's very manipulative and condescending! She may seem nice but pls don't be fooled but that mask! I'm not quite sure what Gussie's problem is with me but it has gotten so bad that I don't even want my 4 yr old daughter to finish out the Pre K school year there so I took her out. Now she is refusing to waive the 2 week notice to release my vouchers so that my daughter can go to a new daycare. She released my 2 yr old daughter immediately but is holding my 4 yr old. And this is after Gussie, WITHOUT COMMUNICATION, disenrolled both of my kids from the before/after school care after I communicated my circumstances! All she had to do was reach out and call me! DO NOT BRING YOUR KIDS HERE!!!

I have worked here for 5 years now. It was formerly known as Lollipop, but now it's Kindercare. The…read morechange at first was really hard, but we managed and got through it. The administrators and my co teachers are all AWESOME, I love them all. Can't wait to see what the future holds for KinderCare.

Honest review from a parent who has had 2 kids here. One child for 3 years and the other child for…read more3 months. Stayed because there were no other daycares around with vacancies in the area. Pros: - The classrooms here are bigger than other daycares in the area - Flexible drop off and pick up times - Offers breakfast, lunch, and snacks for the kids included in tuition - Some of the staff like the assistant director and teachers are great Cons: - Staff shortages especially in the infant room. There are times when the ratio goes beyond the state mandated 1 to 5 - Tuition increases, multiple times in a year - Teachers are supposed to send 2 pictures per day per student. On average we would get 2-3 pictures per week. - Incident reports (reports to parents when child gets hurt) were no longer sent home to us. Our child came home with a quarter sized raw scape on her knee without any report. - Outdated security measures and check in - Director is not properly trained and does not do her job well. She did not treat parents fairly and would not respond to emails sent multiple times For the price you pay $1400 a month, you will find newer facilities that just opened in the area with updated security measures, cameras, much better student to teacher ratios, and quality management.

So after 2 weeks of going back and forth (multiple times) with staff here, being told that there is…read moreavailablelity in the 3 year old classroom, then getting called by the director and being told that's a mistake there are no spots in that class room...... I confronted the director miss Nicole about all the conflicting information, and she finally told me that my son has been banned from Gateway Academy because their records show he attended another location and I broke the "Parent Code of Conduct" because I said some things that were not nice. Basically my son attended the Gateway on Mallard when he was 1 and I gave that location 1 star and left a detailed review. I was shocked! During the 7 months my son was enrolled in the Mallard location he had 7 different teachers! That location was awful. The only reason he was there that long was because I had to wait for a spot to open at kids r kids. But I was still willing to give this chain a chance based on all the 5 star reviews the Whitehall location recieved on google. However, since this chain penalizes parents and children for leaving honest reviews on bad experiences, I have to question whether all the positive feedback on this location are authentic. I am thankful they exposed their true colors before my son could be enrolled. Thank goodness for freedom of speech!

High turnover in staff, never able to reach anyone by phone when you call the office, no…read morecommunication, never knew who was watching your child, you wait quite some time for someone to let you in after you ring the doorbell, always misplace or loose kids clothing/items, child sent home multiple times with NO pull-up on (the child is not potty trained), child release to parent with a pooped diaper that had been on for a while, soiled (poop or pee)clothing given to you in hand (no plastic bag), 2 weeks to receive 1incident report, never received the others. Kidz Rock Preparatory Academy 13925 Erwin Rd, Charlotte, NC 28273

Absolutely terrible ending to our time at the center. There was constant turnover and absolutely no…read morecommunication while we were there. Half of the time I'd pick my two children up and have no idea who was watching them. There was no positive consistency; however, certainly lots of negative consistency. The board and administration are awful. Pastor Jacobs cannot be trusted either.