Disregard all the reviews that are complaining at the director, she's not working with this academy…read moreanymore. The management that currently is here is wonderful. My daughter is been attending this school for the last half of the year and we are extremely happy. This place hire real teachers, licensed, that have proper education and experience. The teacher that we have is extremely talented and devoted, we love her. She constantly brings new lessons, shares her curriculum and plans. My daughter has eczema and dietary restrictions so I bring my own food. My daughter had never been exposed to anything else they watch it closely and very carefully. The school is clean, fresh and modern, uses secure video cameras so you can always see what's going on with your kid. Kids go outside twice a day and spend a lot of time on the playground. Playground is really nice too, not just to show but a real playground where kids really have what to do. Couldn't be happier!

TLDR: Do NOT send your child here, especially if they have allergies! Many awful teachers,…read morecomplacent and rude administration. Our experience at Kiddie Academy has been nothing short of a nightmare. My son has allergies, which was not any trouble to manage at our prior facility and is not any issue at his current facility. KA gave him foods he was allergic to on multiple occasions. On at least two of these occasions, Trisha (accurately portrayed in a few of these other negative reviews) tried to mom-shame me for how I handled the incidents instead of focusing on how egregiously they messed up. After the 4th allergen exposure (that I know of, it was confirmed he regularly was given a salad dressing that contained an allergen though), I reported them to the state. They were supposed to come up with a better communication plan from the kitchen to the teachers about what my child couldn't eat. A few weeks later I found out from my son's new teacher that she had "no idea" what he is allergic to, and that the way she finds out he can't have something is from his prior room's teacher yelling across the hall "don't give that to him!" when the kitchen brings something he's not allowed to have. Absolutely terrifying. You might ask why I didn't just send his food myself. Two of his exposures were when I sent his food! I watched his teachers withhold his food, giving him about 5 minutes to eat at the end of lunch, and blatantly ignore his stealing food off the other babies' plates (he was about a year old for this). At one point they gave him a special treat that was brought in by another kid without clearing it with me first. When I raised concerns about their behavior, he came home the next day with feces encrusted on his tiny little rear-end. Not even a dirty diaper, they just intentionally did not wipe him well and left it. On that note, he came home another time with feces up his back and through his onesie, no explanation given. I hope none of his classmates got pink eye from that one. The teachers in his first room were constantly on their phones, never engaging with the babies. I never saw so much as a book being read to them; they were left on their own to play with no interaction from a caring adult. My baby had very dry skin/eczema and I'd sent in lotion to be used when needed. His teacher quite happily told me that they never put it on him unless I specifically call to ask. It's almost like she was overjoyed at her own stupidity. This is a child who's face was often bleeding it was so in need of lotion, but I guess you can't see that when you're on your phone all day. Overall the administration wants to keep parents out of the building as much as possible. They continue cov1d-era policies where you must drop off and pick up at the front entrance unless you have a reason to go back and talk to your child's teacher. As a result, there is absolutely no sense of community (also they briefly lost a child from this policy, as noted in the state incident reports, yet they continue to cling to their process). I've talked to many other parents that don't even know all of their younger child's teachers' names and wouldn't be able to recognize them on the street. Many teachers are blatantly rude and disrespectful to parents when you do talk to them, and the administration's response is "they're a little gruff". What's tolerated is encouraged - if you cared about the interaction between parents and teachers you wouldn't allow your teachers to act like that. It's unfortunate that the majority of the younger rooms are such an abomination because there are some teachers that are GEMS in the older classes. We had a great experience with my oldest son, who was only there a year before entering kindergarten. However it was so strongly outweighed by the horrors of my baby's experience that I could never recommend this place, not even to my worst enemy.

Everbrook Academy has been an absolute blessing for our family. My oldest daughter went to…read moreEverbrook and now my youngest goes there and is in their Junior K program. The school is phenomenal in its academics, curriculum, and overall learning environment. They truly set children up for success while making education fun, engaging, and meaningful. The Principal Ms. Charmaine is Incredible--warm, professional, and deeply invested in every child's growth. Her leadership sets the tone for the entire school, and you can feel her passion the moment you walk through the doors. We are also beyond grateful for my daughters teacher Ms. Isis, who is nothing short of amazing. She consistently goes above and beyond to support learning, encourage confidence, and make sure every child feels seen and valued. Her dedication and creativity shine through in everything she does. On top of that, Everbrook is extremely accommodating to parents. Their communication, flexibility, and willingness to work with families make the entire experience seamless and comforting. The entire staff is so friendly and amazing. You always feel like you're part of a true partnership. I couldn't recommend Everbrook Academy more. It's a place where children thrive--and where parents feel supported every step of the way.

We were at Everbrook for a total of about 7 years between both my children. Nothing but high…read morepraises, I couldn't have asked for a better school to prepare them for Kindergarten.

Wonderful staff and wonderful daily feedback. Our granddaughter goes there and we were lucky enough…read moreto babysit her recently and do the drop off and pick up. She is well taken care of and in safe hands.

Thank you Cadence staff! Our son had great experiences with you throughout his attendance there. We…read morewill miss you dearly!

I withdrew my son from this school after 1 week. The teacher assigned to the 3.5 yo room told…read moreblatant lies about my son and engaged in discrimination. An itinerant teacher through the Union County school system came to observe the class and found there was much to be desired. I trust the word of a licensed educator any day, over the untrained staff in this facility. Just because this school is in a ritzy area doesn't mean anything. The Ballantyne location also has had a multitude of problems including child abuse. Please think twice.

While My son has only been at Primrose School of Austin Village for a week, I feel compelled to…read moreleave this review as they are so important. Firstly, I'm a huge yelper and to see that this establishment has one star is just horrible. My son has always been at a primrose franchise since he was six weeks old. Now, we have started here for Pre-K and he has been so thrilled. The teachers are energetic and interactive. The front desk staff is helpful and friendly. He has already been on a field trip to a local splash pad and is super excited about cookie Friday! All in all, he is excited to go to school everyday. I find that this establishment as all Primrose establishments are holding their standards high. We look forward to the school year.

We have had two children attend this daycare from infancy all the way through kindergarten, and it…read morehas been such a positive experience for our family. Over the years, our kids have been cared for by so many wonderful teachers who genuinely love and support the children in their classrooms. The staff has always been communicative, caring, and invested in helping each child grow academically, socially, and emotionally. One of the things we appreciate most is the consistency. From the baby room through the pre-K and kindergarten years, we've always felt confident that our children were safe, happy, and learning every day. The relationships they built with their teachers and friends have been incredibly meaningful. As working parents, having a daycare we can trust has been invaluable. We are grateful for the care, guidance, and memories our family has experienced here, and we would absolutely recommend this center to other families looking for a nurturing and reliable place for their children.

If you want your kids to be put down for a nap soaking wet. This is the right place to take your…read morechildren to. Unacceptable

We've had such a great experience with the after-school program at Chesterbrook Academy on…read moreProvidence Rd. It's such a welcoming place and there's kids of all ages, including all elementary school ages, and you can tell the staff really care about the children. Brandy Roberts, the principal, sets such a positive tone. She's kind, approachable, and always there when families need her! And Mr. Carlos is a total superstar! He's patient, upbeat, and makes every kid feel special. My child always leaves with a smile and a story about something fun they did with him that day. The whole team deserves so much credit for creating that kind of environment.

We love Chesterbrook Academy! Loving staff, clean environment and endless learning opportunities.read more

Honest review from a parent who has had 2 kids here. One child for 3 years and the other child for…read more3 months. Stayed because there were no other daycares around with vacancies in the area. Pros: - The classrooms here are bigger than other daycares in the area - Flexible drop off and pick up times - Offers breakfast, lunch, and snacks for the kids included in tuition - Some of the staff like the assistant director and teachers are great Cons: - Staff shortages especially in the infant room. There are times when the ratio goes beyond the state mandated 1 to 5 - Tuition increases, multiple times in a year - Teachers are supposed to send 2 pictures per day per student. On average we would get 2-3 pictures per week. - Incident reports (reports to parents when child gets hurt) were no longer sent home to us. Our child came home with a quarter sized raw scape on her knee without any report. - Outdated security measures and check in - Director is not properly trained and does not do her job well. She did not treat parents fairly and would not respond to emails sent multiple times For the price you pay $1400 a month, you will find newer facilities that just opened in the area with updated security measures, cameras, much better student to teacher ratios, and quality management.

So after 2 weeks of going back and forth (multiple times) with staff here, being told that there is…read moreavailablelity in the 3 year old classroom, then getting called by the director and being told that's a mistake there are no spots in that class room...... I confronted the director miss Nicole about all the conflicting information, and she finally told me that my son has been banned from Gateway Academy because their records show he attended another location and I broke the "Parent Code of Conduct" because I said some things that were not nice. Basically my son attended the Gateway on Mallard when he was 1 and I gave that location 1 star and left a detailed review. I was shocked! During the 7 months my son was enrolled in the Mallard location he had 7 different teachers! That location was awful. The only reason he was there that long was because I had to wait for a spot to open at kids r kids. But I was still willing to give this chain a chance based on all the 5 star reviews the Whitehall location recieved on google. However, since this chain penalizes parents and children for leaving honest reviews on bad experiences, I have to question whether all the positive feedback on this location are authentic. I am thankful they exposed their true colors before my son could be enrolled. Thank goodness for freedom of speech!

The staff are always welcoming and extremely friendly whenever I'm in campus providing there staff…read moreclasses for CPR &First Aid. The facility is always well kept and maintained. I highly recommend sending your kids here.

Hello Parents: I Absolutely Love This School, My Son Started here like before he was One years old…read moreand Started with a Teacher Named Regina. She is Simply Amazing She was patient and very helpful to my son. She took very great care of him. The service of the school is remarkable my son loves coming to school everyday. Because it's not like daycare but a Real school. My son has learned Soooo much by being apart of this school. He knows his ABC's and Numbers and Colors. Very Verbal in Communication and the Staff is Awesome! I would recommend that if you're looking for a great and safe place for your child or children this is the best place for your family!! The Value here is second to none and wouldn't have my child anywhere else. Tamika