My son's therapists are Colleen, Jen, Jasmine, Akhil, Natalie, Allison, Najwa, Gianna, Brianna, and…read moreall the others in this picture that deserve huge shoutouts. They are our heroes and our boy wouldn't have made the incredible progress (that we didn't even know was possible!) in this short amount of time. We can't wait to see what else they help him accomplish!

I had the opportunity to interact with Kristi. I believe she's the receptionist or assistant…read more Whatever her title is, it should start with Amazing. It is very hard to find great customer service and she did it well. I know I was a little difficult but she didn't treat me as such, she was flexible and ready to answer all of my questions with extreme poise and professionalism. She is truly a gem! Anyone is lucky to have her on their team.

Went to BDI Playhouse for lactation support and myofunctional therapy for my 3rd son! Lets just…read moresay, I wish I would have known about this place with my first born! Amy Stumpf is beyond excellent and helped me so much! She went out of her way to get me in for an appt as soon as I was released from the hospital so that I could begin to receive help regarding breast feeding. She was also able to evaluate my son's mouth for ties and walked me through all the oral stretches after those were released. Highly highly recommend.

BDI Playhouse is an amazing environment and resource for a variety of supportive services -…read morespeech/feeding, occupational, and physical therapy. They have created an incredible environment both physically and culturally. My daughter loves coming to speech therapy - an unbelievable feat! Between the gyms full of fun equipment to bounce, swing, climb, and jump on and the toys/games room filled to the brim with so many types of activities, BDI really lives up the "playhouse" in their name. All the therapists incorporate play into their sessions, either switching between exercises and fun, or combining the two! Everyone I've encountered seems to genuinely enjoy their job. When you walk into BDI, there is an upbeat positive feeling throughout- therapists greeting their next appointments as well as saying hello to the other kids they see. The other patients are happy to see their buddies (therapists) too! You can tell that everyone cares deeply about their patients. A wonderful benefit of their multidisciplinary office is the collaboration between therapists and disciplines. If your child needs multiple services, the therapists are in one location and can easily work together, determining the appropriate order and timing for the different services. It is much less coordination for the parent, both from a scheduling perspective and a patient approach. The patient gets better care with less friction. And, if the stars and schedules align, sometimes you can get back to back appointments to minimize visits to the office too! My daughter has worked primarily with Amy for speech therapy, with some physical therapy from Lisa. Amy has a kind welcoming demeanor that was absolutely perfect for my daughter, who takes time to warm up to new people. Amy moves at Viv's pace while still getting through the therapy exercises. She is able to gently reign Viv in when she is being less than cooperative. Amy is realistic about what is and is not feasible for daily homework and keeps it to the most impactful exercises. We love Miss Amy! Lisa is also wonderful, regularly checking in with Viv to see how things feel and making sure nothing hurts. She doesn't dismiss Viv's feelings and reactions, but uses them to guide treatment. There is a level of respect and consideration for the kids that they don't always receive from grownups. I have also gotten to be a patient at BDI for physical therapy, specifically for Craniosacral therapy (CST). I've had long standing challenges around breathing/posture/stress and have spent many years working through these with exercise, speech, physical therapy, and more. Lisa, Andrea, and Cassie at BDI have been an incredibly important part of improving these issues. I have been a tightly wound person my whole life, never good at relaxing. Other than coming out of anesthesia after surgery, I've never truly felt relaxed in my body until a few sessions into CST. I hadn't consciously taken a real, full, deep breath using the correct primary breathing muscles until my CST sessions at BDI. Now that I know what a relaxed state and a full deep breath feel like, I can get much closer to replicating them on my own through home practice. I feel calmer. My posture has improved- my shoulders are less rounded and my rib cage moves a lot more. I'm able to use these improvements in my Pilates practice to make more lasting improvements. The actual sessions are wonderfully relaxing. I highly recommend BDI Playhouse - an exceptional environment providing supportive services to kids and grownups. I'm so glad we found BDI Playhouse!

We LOVE the crew at My Recess! We send patients over whenever possible and get nothing less than…read moreoutstanding feedback from their experience. Definitely the best in the area for OT, speech therapy, sensory play, and yoga for kids, most likely best in the whole state!

We have been at My Recess for a few months now and have noticed a world of difference in our…read morepreschool-aged son. Our therapist, Carol, is so kind and knowledgeable and has quickly become one of our son's favorite people. We are very thankful for all of her support and guidance, which has made an impressive difference in our daily lives. We also appreciate the extra playdates, groups and parent pow wows that are offered. What a special community!

We love Westside! We have been coming for OT and ST and love everything about it. My little dude…read morecannot wait to see his therapists. He runs into the building and blows me kisses bye bye as fast as he can so he can see them. He has made more process during speech therapy in 1 month of sessions than he did in over 5 months with another provider. I'm so glad we switched to Westside!

We have been at Westside for over a year with our now 3 year old son and we couldn't be happier! My…read moreson sees Carey for speech and she has done an amazing job! After spending 6 months with a previous clinic he was still unable to communicate, once we started with Carey he has exploded with speech and can now use some short sentences. We also see Harmony for OT. She has helped us learn how to work with my sons sensory hurdles and he is starting to overcome a few of them and get through overwhelming situations that would have previously shut him down. We really couldn't have asked for a better team to help us with our son.

My son received services here for 9 months. In that time, there was a lot of staff turnover. Every…read moretime he had a new therapist his anxiety worsened. Their suggestion was that he see a psychiatrist and be put on meds. Like seriously? As a mother, that's always a last resort, not a first option. Any problem behavior, they do not know how to handle and will call you to pick up your child early. All the the therapists are very young and seemingly right out of college. When you pick your child up, they will loudly give you an update in front of the whole waiting room which at times, has violated HIPAA laws. Also, as other reviews have noted, the billing dept is awful, they will not contact you if you have a balance, they just charge your credit card without authorization. They don't allow you to contact your insurance company to try and rectify it. They only state they will refund you later if needed. I had a balance of $95 that insurance erroneously didn't pay. Treehouse tried charging my card but it was an old card and didn't process. They called me 4 times within 20 minutes AND sent an email threatening collections if I didn't pay that day. What?!? Over 95 measly dollars I had no idea I even owed. No monthly statements or anything were ever sent. I would absolutely not recommend Treehouse. There are so many other reputable places to go to. Ones that actually care about you and your child and don't just treat you like dollar signs. I'm sure they will respond to this review with some sort of justification that they have done no wrong. But that is not needed, I am disgusted with this place and will be pursuing legal action for HIPAA violations.

THIS IS THE WORST COMPANY. I am never going back there! Treehouse: SHAME ON YOU!…read more I have a 0 zero deductible on my insurance and should not have seen any bills.. INSTEAD of Treehouse invoicing my insurance company Treehouse sends me to collections. HOW DARE YOU! SHAME ON YOU!!! Evidence 1 that you sent me to collections before invoicing my insurance company: https://goo.gl/n927zA Then you invoice my insurance company more than the collections letter which is $877.62 and 3 weeks after sending me to collections.. Evidence http://goo.gl/1caUf0 Yet, On February 11, 2017 I receive phone calls from that bill collector telling me that the $1375 Blue Cross paid Treehouse isn't for the above debt and that is something different. Yet my insurance has never received any invoices for any other debt,. I have reported this fraud and services to the attorney general Lisa Madigan's office, Better Business Bureau and the Consumer Financial Protection Bureau about concerns about you unfairly ruining my credit ALSO am in the process of complaining to the the Illinois Department of Public Health (Concerns about how this company has treated me) , and Blue Cross and Blue Shield for fraud. DON'T GO HERE!!! Also the Better Business Bureau has rated them an F

We were recommend by our NEST PT to see a PT specialist on a regular basis. Pediaprogress was one…read moreof the facilities recommended to go to. Our toddler just finished PT after about 7 months of PT with Emily. She is sweet, down to earth and has been so great and helpful guiding us to help our kiddo. He took to her quick and really enjoyed being with her. We are beyond grateful in the support we got from Emily! Kristin at the front desk is also so sweet and welcoming when you walk in the door. Would highly recommend this facility.

We just finished PT with Rachel. She was wonderful to work with! Explained everything very well,…read moreanswered all of my questions and overall just extremely positive and upbeat. We had a wonderful experience!

My daughter tried a SINGLE session of hippatherapy therapy. Yes, she had a rough first session, but…read moreeven the therapist said it's common. Keep in mind my daughter had already done multiple horse back riding sessions through our special needs recreation department. They said they thought the horse was probably also too small after the session. (Not our fault). Fast forward less than a week and we get a call saying she can't participate anymore because of safety. Keep in mind NONE of this was articulated to me after the session. It was "it's okay, lots of kids have a hard first session. We will see you next week". Nope. They won't even try again. If your kid has behavior issues, don't count on hummingbird. Ridiculous experience.

Love this place! From top to bottom. Just had our first session at the Westmont location. They have…read morea beautiful saltwater fish tank right when you walk in. Everyone is so friendly! You can tell the people who created the Hummingbird facilities put so much attention to detail into this place. The bright, vibrant colors put everyone in a calm and upbeat mood! Super happy with my son's therapist, Rachel. Huge facility with so many resources. They can even help your child ride a bicycle. They offer aquatics as well programs with horses. Just amazing stuff! They have a really neat gym as well. The minute you walk in the door your mood gets elevated. Such a happy place! My son is here for occupational therapy to help with fine motor skills development. However they offer almost any program you can imagine including talk therapy to help with emotions. Honestly, can't say enough about this facility and this is after our first visit! I was concerned my son was going to be bored and feel like this was work. However, the therapist makes everything fun and enjoyable. My son loves it!

Step Forward Therapy is a wonderful place for pediatric therapy support. Our son has gotten OT…read morethere starting in late 2020 for 18 months. We also have started going back this fall (2022) for intermittent OT support as our son has gotten better, but still benefits from occasional sessions. Our son works with Ms Jillian who is a phenomenal OT. She is kind, funny, warm, and so creative! When she started working with our son, he was starting second grade as a non-writer (but on target with other skills). She quickly figured out he has weak fine motor skills (exacerbated by a previous wrist break at a trampoline park). Honestly, to see his progress over two years later is nothing short of incredible. She makes handwriting fun! Professionally I am actually a speech pathologist and I can tell this is a great private practice clinic. With respect to a previous review mentioning staffing concerns, I would like to share that this is happening everywhere right now (private practices, schools, hospitals, etc). Speech, OT, and PT are in high demand across the Chicagoland area and there are vacancies everywhere (due to shortages in the profession and Covid making those shortages worse). That being said I have not seen or heard of any staffing issues at Step Forward, from the parent perspective. We love it here!

I would advice to completely keep your children away from this place, especially when it comes to…read moretherapies. When we first started, we were happy with our therapy team. Then very quickly, within several months, everyone on our team starting to leave. Our son has Down syndrome so it's important to have him get all three therapies: OT, PT and speech at least once weekly. But we gave them the benefit of the doubt and waited until they filled in the spots. We waited months for a second session per week that was never met because they said their PT wasn't available and unable to fit us in. Well, I just saw that our son's PT was also working the preschool side of their business (which is not a good excuse for being unable to fit us in if they claim to be a therapy clinic). So on top of not having enough therapists for their therapy customers, they have them work the preschool side as well (our original PT had said they worked both, which I'm guessing is a large part of why he left). So this week, our son's "new" OT who had only been there weeks is leaving asap with no heads up with no replacement. This place is disorganized and unprofessional. I've had 2-3 separate people calling or texting me with the same scheduling issues or questions. There is no central manager, and management is non-existent at best. Billing is even worse. Then, because we felt we had to leave because they couldn't meet our son's needs (and this was the third time we were told to wait for a therapist replacement in less than a half year), they sent an email demanding remaining balance due within a week because we were "no longer clients!!" I've never been treated so poorly and unprofessionally by a clinical office ever in my life. That is not how billing should work because they haven't even finished filing claims for therapy services through our insurance. Plus, they never answered my questions on why billing amounts ranged so differently by even over a hundred dollars for the same services. I'm not an expert in billing, but their billing manager Jackie should be fired for treating families so poorly. I even tried to work out a payment system with them when our HSA funds each pay period (so the balance would be paid in a couple of months), to which she replied with a demand that full balance be paid immediately (in 2 days, no less) with full payment due immediately as soon as they process the insurance claims. I have a lot of medical issues, and I even delayed my insulin pump and diabetic supplies and stretch them further to make it a priority to pay their clinic. It's like they act like some loan shark mobster group or something in the way they demand payment. I've never seen a clinic act in such a way. And if it's due to desperation because they are so poorly managed (I don't know why else they would act this way), then that's even more reason to stay away. So if you are looking for a therapy clinic or even a preschool with consistent staff who treat their clients respectfully and professionally, my advice is to run away as fast as possible.