had my car towed from them about a parking violation; they towed my car legit 1.1 miles away to…read moretheir lot, and had me pay 260 dollars to get it out of the lot. They first told me to pay 290 but I got it down to 260 once I asked why it's that expensive (especially for that close of a distance). The car was only there for a couple hours, I don't understand the insane pricing and how they wanted me to pay almost 300 dollars at first. Also did not give me my parking ticket I had to pay and texted me on Facebook messenger 2 days later about how they had my parking ticket; the police said it should have been in my car. Very inconvenient and not the most organized.

Get my service work done here on my regular car as well as my classic 1962 Corvette. Very good work…read moreby friendly people. I have known Lester, the owner all my life. Honest guy!

10/10 recommend. Joe (boss) and Tim ase tech, both definitely went over and beyond and answered all…read moremy questions and showed me under my car what was wrong! Very throughout They will be fast and efficiently. I am definitely coming back for all my service needs. I will be referring to my friends for sure

I cannot say enough about this place. I'm a 64 year old single women, and over the years I have…read morebeen led astray many times by auto mechanics looking to make a few extra bucks off of your lack of mechanical knowledge. These two gentlemen went above and beyond to help me. At a beyond reasonable price I might add. I had a fuel line leak, and it was explained to me clearly what my options were and they respected my decision and had it fixed while I waited. Many other customers came in while I waited, and I watched them go the extra mile for each and every one of them. You could tell by the very interactions and conversations, that every customer left with the same gratitude for their service that I did. Well done guys and thank you for service to our community. I will highly recommend you. Thank you again.

This shop was fantastic! I had car trouble while on the toll road. Pulled into the shop with an…read moreidea of what was wrong. They confirmed my suspicions, explained exactly what the problem was, and promptly fixed it for a very fair price. (They had me over a barrel, and could have charged pretty much whatever they wanted.) I seriously thought about having some improptu maintenance work done, just so I could do more business with them. Plus? Coolest waiting room EVER!

Bought a new kicker motor yesterday. Big motor wouldn't start. Thought maybe a wire was off?…read more Called Jimmy he said bring it in in the morning. All their work was fine. The battery was dead. Within minutes they had a new battery in and were on our way fishing. Highly recommend Dubbert's.

I launched my boat on the 15th out of Catawba State Park. I got the boat. I hit the key nothing…read moredead as a door and I am from out of town. I talked to one of the locals and they told me to come to. Dubberts i've put my boat back up on the trailer and pulled it down to Dubberts they told me that they were booked up for two weeks and they couldn't take a look at my outboard until the owner came and told me that they'll have a technician look at my outboard in a few minutes 10 minutes later gentleman walked up and proceeded to take the calling off of my boat. I told him what the issue was and he said he had an idea what it was he hooked his computer to my outboard and told me that I had two bad batteries. These people were so nice. I bought my two batteries changed all the wiring out and with one hour. I was back on the water. I want to make a shout out to this company. I would go back there in a heartbeat thanks guys for getting me back on the water and on the walleye

They're a great shop. Reasonable prices, high quality work, and they will work with your schedule…read more Everything is up front and honest. No suprise price increases at the end. I would highly recommend this shop to anyone. I have enough trust in them to send my wife there, who has no car experience what so ever, and know she is in good hands.

Andy was super nice and did a great job of keeping me updated on the repairs! The car was done on…read moretime. I received a thorough inspection with recommendations. I did not choose to do all the recommended services and I received no pushback. Thanks!

I went in for an estimate for an accident I had over the weekend…read more There was one person ahead of me and I didn't have to wait but maybe 5 to 10 minutes. They have a very comfortable clean office. You don't mind waiting here at all. They have some pictures hanging on the wall that looked like they had a story behind each one. The office is decorated very well. There was also two well behaved dogs in their own gated section of the office. There is a tv to keep you occupied. Scott wrote up the estimate he is very thorough and detailed. He is also very knowledgeable about the repairs and car insurance companies. They even had a gift for first time customers that brought their kids! 1 free Hot wheel! You don't see or experience great customer service much anymore but this place gave it all! I would definitely come here again.

the owner was so nice! he took time out of his busy day to check out my car, and he even fixed the…read moreissue right on the spot! A+++ Highest Recommendation!

I had a bad experience with this dealership. I would never buy another Jeep. I hate this brand new…read morecar that I bought two weeks ago. It is missing some of the equipment that should have been included. I was told, "you didn't buy a new car". Yeah, right. Some rich old lady owned it for a second. She removed some of the equipment. I was told to buy the items from Jeep. Like I haven't already spent over $55k on this piece of crap 2026 Jeep. They lowballed me on my trade in and told me it wasn't worth anything. Now they are selling it for four times what they gave me for it. Avoid this dealership at all costs. One star rating because I can't give then zero stars!

I was referred to work with Phil H.to buy a car. I know several people who've worked with him over…read morethe years. I called a day ahead of time and then showed up the next day. He made it so easy. I'll use him again in the future. Jim in finance was great. Neither were pushy. Also shout out to Todd who let me borrow his phone charger. All the staff in both buildings were great. I drove out from Lorain County because of Phil's reputation.

After taking a brand new car with only 1 oil change on it to a corporate tire/service center, they…read moretried to scam me. Claimed that someone had put washer fluid in my coolant reservoir. Then proceeded to lie and say it only tested to 0 degrees. Wanted $156 to flush. I smelled the BS a mile away and had them fix the tire and ran. Tool the car to smiths and they called to say that there's nothing wrong, tests to -40, and the coolant is blue because Honda uses blue coolant. No charge. They easily could have flushed it as I had asked but they went above and beyond and actually consulted instead of scammed/deceive like the big outfits do. Businesses like this are an American treasure. Please support these kind of places. Thank you Smith's! You rock.

their is a reason they were voted top repair shop in the area. professionsl, courteous and no…read moregouging! only problem now is too many people now know about them.