Took my cat Jett after a small neuro event the 2 grand mal seizures. Wish I remembered names…read more The vet techs awesome and the vet who examined him wanted to bring him home. He seems to be a ladies man. They did some labs ok. Explained everything very clearly. I am a nurse but kitties. As he is intact between seizures my vet and I are doing pheobarb pills. They are really great!

We were long-term clients at BVH hospital, and my dog was an established patient there with…read moredocumented cardiac disease. On a Sunday night after he experienced what appeared to be a syncopal episode, we contacted the hospital for emergency guidance. We were informed by staff that the only doctor on duty was in surgery and that there was no veterinarian immediately available to evaluate him. We were advised not to bring him in. The interaction with the receptionist was also notably lacking in empathy or urgency, which was especially distressing given the seriousness of the situation. For a facility that represents itself as a 24-hour emergency hospital, this was deeply concerning. If an urgent patient cannot be evaluated because the only doctor is unavailable, that reflects a significant gap in emergency coverage. This was not an isolated issue, as we had experienced ongoing communication and responsiveness concerns over time. After years as clients, and following my dog's passing, we did not receive any acknowledgment from the hospital. He was family. We expected urgency, compassion, and accountability. For these reasons, we have transferred our pets' care elsewhere.

Unprofessional. Took my dogs blood without consent. Requested money back from consultation, with…read moreDr. Herman. The sad part is I was referred by a friend to go here. My experience was horrible and will never go back.

After much searching, and getting outrageous quotes from other veterinarians, I found Dr. Hermann…read more(thank you Google) and I am so glad I did. She's very thorough, peaceful, and was great with my dogs, they can be a little persnickety. She explains everything and provides paperwork and images to show what will be done and what was done. Her pricing is very fair and her anesthesia usage once explained to me, erased my concerns. The staff is friendly and kind, there's a gentle approach that you feel as soon as you walk into the reception area. I highly recommend meeting with Dr. Hermann, you will surely place your precious pet in her hands for dentistry, with confidence.

I take my Schoondle to Dr. Roy and just love her. Also Dr. Abow and Dr. Linda who are also in this…read morepractice. It does not matter which vet I see b/c I like all three of them.

I have been going to Town and Country Vet Associates for over 14 years with all of my fur kids…read more The staff is always friendly. Willing to go the extra mile to help me. Dr. Block is a compassionate and skilled vet. They have seen my kids through puppyhood to senior age- dealing with any illness from shots, diets up to cancer. Their primary concerns were always the welfare of my fur kids no matter what time of day or day of the week. Having these professional and compassionate people taking care of my brood makes pet ownership so much easier.

Run. Run far and fast from this place. Do not trust these vets. After a carousel of misdiagnoses,…read moreovermedication and a procedure that left my pet uncomfortable and in pain, I knew this was not the place for us. In fairness, I was sure to address these issues with Dr. Block - who comes here to argue, defend and deny - further evidence of the way customers and pets are treated. The things that were said to me about my concerns were - "I only gave that medication for you, not your pet" - after a routine screening when my pet was wailing in distress - "Oh , they're just being dramatic" - and when confronted with concern for boarding care - "it sounds like you don't trust me so I can't trust you ". After departing and getting our files, I read through and there were inaccurate comments written about our interactions. Medication prices are astronomical and there is unwillingness to work with chewy. No after hours support for any emergent questions that may arise. I feel I made Bailey an honest efforts to work it out with this place, but it's a toxic environment. The front desk staff is great and they do a wonderful job.

If you've ever been to an awesome hardware store and received knowledge, friendly help, this is the…read morepet store that does the same. The employee helped us with some ideas to resolve a neurotic cat issue and was so thoughtful! This store carries everything you need. Of course, it's not like your big box stores so you won't find the latest designer petwear but if you want good quality and good advice, this is the place for you!