The folks at Sierra Bicycle Werks have come through for me 3 times in a little over a year, and…read moreit's about time for me to drop a note here about it. Back in April, 2020, when my job changed to WFH, I was able to make some lemonade out of the lemons and start getting in a lot more mountain biking at my favorite location. Now, there's one thing I've always said about mountain biking: if you like bike maintenance, you'll love mountain biking. And my trusty 2012 Trek Lush SL ("Surprise") was going to need some suspension maintenance sooner rather than later, and I didn't want to miss a chance for a ride because my bike was in the shop. So I realized I wanted a second bike that I could trade off with Surprise. There was a real run on bikes at the time (and there still is!), but Christian and Drew and SBW helped me find just the right bike. There weren't many left in the US (2020 Fuel EX 9.8, Small, 27.5" wheels), but they got one, and I had it just a couple weeks later. What a revelation! (Named it Conway, after the great mathematician JH Conway who had sadly died not long before of COVID-19.) Fast forward to the fall, and my (adult) son who lives in the Bay Area was ready to do some mountain biking--there are a couple of county parks with some pretty nice MTB trails within biking distance of home for him. But he needed a mountain bike! (His hybrid commuter just wasn't going to cut it.) I'm the kind of mom who can't resist buying a mountain bike for one of my kids (even now they're not kids anymore). He's in the Bay Area, so I first tried some bike shops there, but I couldn't get any of them to even talk to me on the phone. Sheesh! This isn't the kind of thing that works well over email. And part of the reason I can buy mountain bikes is because when I'm not mountain biking, I'm working pretty hard at my day job--I don't have a heck of a lot of time for shopping. I really need a shop that has the time for a phone conversation. At first I was like, what am I gonna do? And then I realized that my son, at 5'11", wouldn't really be a problem to size. And certainly Christian at SBW had talked to me on the phone before. So, yep, ordered his 2021 Trek Top Fuel 9.7 (I wanted to get him a bike that would help him LOVE mountain biking) through SBW. This time it took a bit longer, and there were a couple of delays (on Trek's side), but SBW was great about keeping me posted, so I didn't fret. Delivered in March, it's the perfect bike for the riding he's doing, and he's loving it. Now, remember what I said about bike maintenance up at the top? Ever since I'd got Conway, I been riding it (my A bike) 3x per week and Surprise (my B bike) once a week. That means some regular suspension service (other things like brake and drivetrain maintenance I take care of myself). I haven't been using SBW for service in the past--it's a half hour drive from where I live, and since they have to ship out the suspension parts anyway, I've always just shipped them out myself. And the tech I've been sending them to for the past ten years has been quite reliable, always getting the parts back to me within 3 weeks, usually 2, and occasionally in just 1 week. So I sure didn't expect when I shipped Conway's fork and shock to him for regular maintenance not long before Memorial Day, that they would still not be finished (but that's a whole nother story). And not only that, but 3 weeks into riding only Surprise (and already realizing there were delays ahead for Conway) Surprise's shock blew up. Well I wasn't about to send Surprise's suspension off into the black hole with Conway's, and I was like--what the heck, bring Surprise to SBW, and not only get its suspension fixed up, but have them do a bunch of other maintenance and install a dropper post too. There were a few delays for parts (of course--that's just the way it is these days), but yesterday I picked up Surprise from them, and this morning I had a great (EARLY so I could get home before it hit 100°) ride and it's riding like new! Jacob (and another mechanic, whose name I neglected to get) did a great job. I couldn't be happier. The past few weeks I've been riding my 20-yr-old hardtail, and getting back on Surprise all fixed up--well! it's not the same as Conway, but it's still pretty great, and I'm so happy about it that I had to call them on the phone to say thanks. And then I thought--I never write yelp reviews, but I really owe them one. I want them to get all the customers they need to stay in business so they're there for me when I need them. So yeah, if you want to buy a bike or get a bike serviced, they'll take care of you. And you don't have to buy a ton of fancy bikes like I do to get good service, either. I totally have watched them provide the same care and attention to all their customers.

Stellar service I highly recommend Sierra Bicycle Werks…read moreit's a great asset to the community.

took my bike in for repairs. it had been hanging on the wall for over a year and brakes did not…read morework it was out if balance. took it to Visalia Cyclery and the did a magnificent job. I paid the price for the reoairs but I am satisfied. I tested the ride and it was smooth. thank you

This bike shop has remained a great asset to the community…read more Joe was super helpful as always !

Izzy came to my house, for a very reasonable charge, to help finish assembling a refurbished…read moreelectric bike I had purchased that had some missing parts. I didn't have to lug my partially put together bike to the shop which was a lifesaver. Izzy knew what he was doing and made sure I was happy with his service before he left. Since this is my first e-bike, he gave me a tutorial too. I sent another bike with him for a tune up at his shop in Pacific Grove. Great service. I highly recommend and I will go back when needed. Thank you again Rooster Wheels Bike Shop! Rebecca

Got a quick response and appointment. Izzy was very knowledgeable and very reasonable.read more

If you need an ebike repair this is the place to go. The staff is amazing - very knowledgable,…read morefriendly and honest. You'll be greeted by a very friendly black lab and as others have stated I looked forward to a visit with him when I go back. Thank for great service and very affordable prices - will definately be back for any repairs. Special shout out to Lauren and Darren for helping also load a very heavy ebike before and after fix - part of great service . Thanks again!

Fulton Cycle is a great local bike shop. The owner is a great guy who is very knowledgeable and…read morefair. If you are in the Hanford area give Fulton a try for a bike repair, finding a part, or for buying a new bike.

Took my Trek Domane in for service and was very pleased with the efficiency of the staff. I had a…read morepart recalled and it needed to be ordered ...I was without my wheels for a short week.. Thank you , Colleen J

Normally I go to Cambria bike but thought I would try another store in town. They charged me half a…read moregrand and didn't fix my bike. Was supposed to be a full cleaning and reset and they didn't even lube the headset. I came in because of a noise my bike was making, they told me they couldn't reproduce it but the next shop I went to did it easily. I have a friend who stopped by here with a flat tire on her way to school and they told her they didn't have a pump to help her. At a bike shop... come on. I am used to these types of stores having very friendly and helpful employees. Not impressed by this one, won't be going back. On the positive- the service was quick and their communication was decent.

Replaced two inner tubes and tuned up the gears and straightened out handle bar…read moreBike ready in 3 hours

https://suno.com/s/WFj6RpM4A7TeX5YV…read more Verse 1 Down at the bend where Oak Street hums, Where the barbers buzz and the lunchtime drums, There stands George -- big as a blessing, soft as a sigh, A Wookie‑hearted wheel‑sage with starlight in his eye. Verse 2 He don't just fix a bike -- he reads the road you've ridden, Finds the story in the spokes, the truth you've half‑forgiven. Subway's baking bread, Pizzaville's throwing heat, But George is the warmth that keeps the whole block sweet. Pre‑Chorus Dogs getting groomed, laughter hiding in the club, Verde Market's singing while the kitchens simmer love. Southside Philippines, northside Vietnamese air, And George stands in the middle like he's holding all the care. Chorus Big feller, big heart, big hands steady and true, George tunes a bike like he's tuning up you. Cha‑cha man of the crossroads, keeper of the ride, Every wheel rolls straighter when George is by your side. Verse 3 Your new basket gleams like a sunrise grin, Old basket bows out -- says, "Let the next tale begin." Jessie at the park nods, "Yeah, that's Pops‑grade lore," And George wipes his hands like he's heard it all before. Bridge Some folks fix metal, some folks fix time, Some folks fix silence with a laugh or a rhyme. But George -- he fixes motion, he fixes the day, He sends you rolling out lighter than you came in the bay. Final Chorus Big feller, big soul, big laugh shaking the street, George is the rhythm where the cha‑cha meets the beat. Oak Street's guardian, Wookie of the bend, He don't just fix your bike -- he makes the road your friend. Outro So ride on, Pops, through the Bakersfield blend, With a George‑tuned wheel and a story that won't end.

Very helpful and did a great tuneup on my touring bike…read more Also took my daughter's bike in (street) and got new tires/tubes. Getting it ready to go back to college. Quick, friendly, and pointed out problem areas.

My boyfriend and I went in before the end of 2025 for bikes. The owner was knowledgeable and gave…read moreus a lot of info. We eventually purchased 2 bikes that day. We went back at a later date for help with adding a part to the handle bar of my bike and suddenly the owner was no long that friendly, helpful guy. He was rude, arrogant and unwelcoming. When my boyfriend returned to pick up the bike, he noticed a visible chip on the paint that was not there when we dropped off the bike. It was obvious by the location of the chip paint that the handle bar had been dropped and caused it. My bf is so detail oriented that he was able to point it out before taking the bike. The owner simply said, " idk what I can do for you." That days experience was such a turn off that we will be taking our bike business elsewhere from here on. I hate when people are fake just to get our money.

Very helpful at a moment's notice and extremely easy on the wallet. We appreciated the business…read morehospitality.

If I could rate Steve's business zero I would because my experience was enraging…read more Initial Meeting-I emailed Steve and arranged a meeting for Saturday, 6/10. I arrive at his location and the closed sign is posted. I called him and he stated that he left to run errands. I leave and he calls me in the afternoon to arrange another meeting for later that day and I tell him that I am unable to meet. So we arrange a meeting for Thursday at 9 am. 2nd Meeting-Thursday 9 am-I arrive and the closed sign is posted. I call Steve and he does not answer. I leave a voicemail and wait 15 minutes. After this, I leave. I live in another city and went to this business because it was the closest location. His absence during his so-called open hours is very unprofessional, upsetting, and a waste of my time and gas.

I own a trek bike for about a year and would like to bring it into Trek store to do some check-up…read moreand maintenance on. Upon entering with my bike, I was greeted immediately and received fast service. Since in February they had a maintenance discount event, I let them know I would like to do a maintenance (tune up & clean) package priced at approx. $150 (with discount). After they performed a quick inspection, I was told that my bike was in perfect condition and do not need any kind of tune-up. They said if I really want to I can opt for the clean-up option which is around $40. I agreed to it because I didn't clean my bike at all for that past year, and they said it includes greasing the chains and checking the tension which is great. At this point I already felt how honest they are doing business, since they can easily proceed with my original plan of the $150 maintenance package. When I go pick up (which the cleaning was done in a very reasonable time), I was told that they did the service free of charge. I couldn't believe that I received my bike, looking brand new, without paying. I feel that they went extra miles to satisfy a customer and it's a great way of doing business. Now I will always return to Trek Sunnyside no matter what kind of service I'll need for my bike, and my family's bikes. I would like to say that the new store manager (I believe his name is John) has provided me with exceptional services. He just moved from southern California to Fresno to help manage Trek Sunnyside and I feel that he did a tremendous job! He is super helpful and honest, and answered all my questions, helped me set up account with Trek. Among all our conversation I feel that he's very professional, helpful, welcoming and very genuine person. I will definitely keep returning to Trek Sunnyside for their great services. I do wish that they carry more selections of bike clothing and shoes. They do have a decent selection of bike accessories though.

Great place! Super helpful and friendly. Got my trike chain replaced about 15 minutes.read more

Our washing machine was not spinning 80% of the time for the last week. Very annoying. I called S…read more& J Appliance and a service man came out immediately. Within a few minutes, after checking all the cycles, he said he knew the part we needed and it was in stock. He picked up the part, replaced it quickly, and it solved the problem. All this including the service call was $200. I highly recommend this buiness!

Service tech was very kind and professional but didn't really do anything except unplug my washer,…read morecheck the filter for the water hoses and run a normal empty cycle (water only no clothes) to see if the agitator worked correctly. I was still charged $40 for the visit even though he found nothing wrong with my washer. The only recommendation was to use less clothes when washing so clothes can wash properly and more efficiently. ‍