Am correcting my review per response from management: I have…read morewritten highly positive reviews as well as some negative ones, so to be clear I feel I am fair and willing to give praise where it's due. This review is somewhere in the middle. Am giving this business a 3 out of 5 based on the following: Pros: The facility is neat, clean, secure and well organized, access is good and the staff are helpful. Cons: We initially got our unit in May of 2021 for $75/month, a very good rate. 6 months later they raised the rates 25% from $75/month to $95, then raised them again 4 months later at the end of February another 15% to $105/mo. That's a whopping 40% raise in rates in less than a year! I don't appreciate being leveraged for money based on the perception of how inconvenient it will be for a client to relocate their stuff to another facility. If you use these guys, go into it open-eyed and don't be duped by an introductory price that sounds great unless you only plan on being there for a month or two. They will absolutely raise your rates. Recommend finding a contract where you can lock in your rate for the expected duration you plan on storing your stuff, or where the storage facility is at least up front about what rate increases you might expect. This was (in my opinion), opportunist money-grubbing for a client that had planned on storing their belongings for about a year. We're relocating our stuff at the end of the month, and yes, while it's inconvenient, I don't appreciate feeling like I'm being leveraged by someone on the pretense that somehow they have to raise rates to prevent "going under". Seriously? Give me a break. That poor-mouth excuse is hard to sell when this struggling company somehow has enough profits to build a second storage facility right across the highway during a high cost construction boom. I count at least 250 10 X 15 units plus another at least 100 smaller units. Even at 70% occupancy, this translates to gross monthly income of at least $25K on this facility alone. You guys make plenty of profit. Raising rates so grossly at a time where so many people are struggling is a direct reflection on the kind of people you are. I stand by my review. Giving you 3 stars is more than you deserve.

This place is incredible! Fantastic Customer Service right out of the gate excellent communication…read morethrough text, phone calls, and upon arrival to reserve my unit their friendly staff greeted me with a smile and provided me with thoughtful answers to help me make sure that this was the right storage facility to best suit my needs

We needed to get some storage as we started a home remodel. It was super easy to get a unit, the…read morerates are reasonable, and the site is both secure and clean. It's **so** much better than the storage sites we've used in the past (in Georgia), which always felt a bit sketchy. The staff have been pleasant and it's nice to have a small dolly that we can borrow if we need it.

From the owner: Springville Self Storage West offers affordable storage units that are temperature controlled,…read moresafe, secure and affordable. We also offer parking available for RV, boat, camper, car, truck vehicles, and trailer owners. Our clean and accessible storage units provide top security features. We have extended hours and are popular with students from Utah Valley University and Brigham Young University as well as residential and commercial storage in Springville, Utah. Our temperature-controlled options keep your storage cool in the height of summer and heated during winter. Call today for special offers and for additional information. Our web site has storage units available to reserve or rent online today.

Today I was looking for someone to help me remove a treadmill I have owned and been using…read morefaithfully for 25 years. I am working on upgrading to a newer, quieter less broken model and was not sure how I was going to get rid of the old one. I found Jaeden. He got me in today and was very nice, professional and fast. I will be keeping his info for help with handyman services in the future!

Thank you very much for helping us out so quickly and efficiently! We had moisture in the…read morecrawlspace and needed to remove everything and haul it away as soon as possible so the space would start drying. We had a couple other companies come take a look and then didn't show up. Jaeden fit is in the same day after hours, before a holiday weekend. Wow! He worked very quickly and got the job done well at a reasonable charge. Thank you again!

Wonderful customer service. Kind people who get the job done quickly and efficiently.read more

From the owner: Designer Home Interiors is more than just a flooring store…read more Open since 2007 we are a family owned business specializing in flooring, cabinets, countertops and even window coverings! We are experts trained in Flooring and Design offering quality products at affordable prices.

UPDATE: They now have digital menu boards in the drive thru! The thing I love about their shakes is…read morethat they don't skimp on the add-ins. I got a snicker shake tonight that was chock full of good sized chunks.

Sunpro is very convenient and close! They have a great…read moreselection of wood and other things that the big box stores don't even carry. The staff is always friendly and my kids love the little shopping carts!! I go often!! The store is clean and very easy to access.

Horrible customer service!…read more The man (Alex) we rented from was sarcastic, rude and basically had no idea what he was doing. Super frustrating to deal with. We had already paid for the truck to haul our stuff for the move and he was LOOKING AT OUR INVOICE ONLINE and asked us "dId YoU gUyS pAy??? WhAt'S yOuR EmAiL???" When all of that info was already taken! I don't appreciate being treated like an idiot and I don't appreciate him giving me a dolly that "might bend if you lift a washer" when we paid for the more expensive one! Never using their service again. Horrible. Just horrendous.

My whole experience has been amazing at Fleming! Eldon is the sweetest man and he is always so…read morenice. I've been late on payment every month and he only charges a $10 late fee. He even waived it a few times because he is just that nice. He treats everyone like family and wants to help out. The shed was just fine, clean, no pests. Great price and no problems whatsoever. I couldn't say enough good about Eldon and Fleming Storage!!

These guys are friendly, knowledgeable, and offer custom door solutions you can't get at the big…read morebox stores. I'm glad we have a local provider to turn to for our doors and moulding needs.

Horrible customer service. During the process it would take hours for my husband to get in contact…read morewith anyone. The sales manager was unbelievably rude. We had been told our order was cancelled and we would not be charged, only to find the charge months later, not resolved. They were completely unwilling to help. Never use these people.