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    Tudor

    4.8 (10 reviews)
    Open 10:00 am - 8:00 pm
    Updated 1 month ago

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    Ask the Community - Tudor

    Review Highlights - Tudor

    I've stopped by a few times before and met Jason who is extremely knowledgeable in Tudor and other watches brands.

    Mentioned in 5 reviews

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    Rolex Boutique - J Licht & Sons

    Rolex Boutique - J Licht & Sons

    4.4
    (246 reviews)
    0.0 mi
    Family-owned & operated
    Boutique

    Amazing boutique with an incredibly professional and welcoming staff. I'm a South Bay local and…read moreonly recently started visiting this Rolex boutique at Valley Fair after purchasing my first Rolex Datejust in Maui as a honeymoon piece. That first Rolex made me truly appreciate the craftsmanship, beauty, and confidence that comes with wearing one, so I decided to start building a relationship with this boutique. From my very first visit, Jose was warm, professional, and genuinely welcoming. Even though I hadn't purchased anything from this location yet, he made me feel like a valued customer. I shared that I was interested in eventually adding a Submariner and a few GMTs to my collection. Over the following months, I stopped by whenever my wife and I were at the mall. During those visits, I got to know Everette, Yvette, Hayden, Jakob, and several others. Every single team member was equally kind, informative, patient, and professional. I never once felt judged or pressured. They always took the time to let me try on pieces, educate me about Rolex, and reassure me that patience is part of the journey. Today, I visited again and was greeted by Roksana. She checked on the watches I was waiting for and asked whether we were celebrating anything special. I mentioned that my wife and I were commemorating a work milestone, and she said, "Let me go check in the back." My heart immediately skipped a beat. A few minutes later, she returned with a Rolex Submariner Date. My wife and I were beyond excited and purchased it on the spot. Thank you again, Roksana! This was honestly one of the best luxury retail experiences I've ever had. I really appreciate that this boutique focuses solely on Rolex, so there's never pressure to purchase other brands or unwanted pieces just to build a relationship. Just as importantly, every member of the staff is genuinely kind and welcoming, and that made every visit enjoyable regardless of whether I was buying anything. I was fully prepared to wait over a year for a Submariner, so receiving one sooner was amazing -- but the exceptional customer experience along the way was just as meaningful. Huge thanks again to J. Licht & Sons. Highly recommend visiting this boutique! PS, can't forget about Stanley and all our 49er chats!

    I've purchased three Rolex watches from this location, so I'm writing this as a repeat customer who…read moregenuinely wants a better experience. Every time I come in, I seem to have a difficult time communicating with some of the female employees. I'm younger and at times it feels like I'm not taken seriously as a client. When purchasing a luxury watch at this price point, I expect confident, polished service. I've noticed hesitation and uncertainty when responding to questions or inquiries, and it takes away from me wanting to return here. I would appreciate more confidence, professionalism, and stronger customer engagement from the female staff. I enjoy the brand and have continued purchasing from this location, which is why I hope the customer experience improves.

    Photos
    Rolex Boutique - J Licht & Sons
    Rolex Boutique - J Licht & Sons
    Rolex Catalog Book

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    Rolex Catalog Book
    CH Premier Jewelers

    CH Premier Jewelers

    3.9
    (275 reviews)
    0.1 mi
    $$$
    Boutique
    Luxury

    I saw an exclusive Seiko watch that I absolutely fell in love with online. No other stores had this…read morewatch in the area, except CH Premier. How lucky of me! I called the next morning and Ida assisted me in confirming that it was available and there was only 1. She helped hold it for me for a few hours until I was available to come. My first time there, and oh my gosh this jewelry store was massive! They had all kinds of brands. I met up with Ida and she was so professional and sweet and helped me get this beautiful watch. The whole process was so smooth. I will def be coming back here to get more watches! I highly recommend this place.

    I had a great experience at CH Premier Jewelers at Valley Fair. I came in looking for five watches…read moreas New Year gifts for my family, and Afsheen made the whole process smooth and genuinely enjoyable. She really took the time to understand what I was looking for and helped me pick watches that were all different, yet clearly part of the same family, and nicely aligned on price. That's harder than it sounds, and she nailed it. I went with Longines automatics, which was perfect--I love mechanical watches, and it was honestly a joy teaching my family how to wind and use them. Big bonus points for the details: Afsheen also helped with the packaging and even tied ribbons around each watch box, which made the gifts feel extra special without me having to ask. Overall, super helpful service, no pressure, and a really pleasant buying experience. If you're shopping for watches--especially gifts--this is a great place to go, and ask for Afsheen.

    Photos
    Chopard Fine Jewelry and Timepieces
    Chopard Fine Jewelry and Timepieces
    Messika Fine Jewelry
    Messika Fine Jewelry
    De Beers Fine Jewelry

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    De Beers Fine Jewelry
    Fred's Watch & Jewelry Repair

    Fred's Watch & Jewelry Repair

    4.8
    (414 reviews)
    5.4 mi

    Fred is amazing and is the definition of a consummate professional. I came in to have my watch…read morebattery replaced after 10 years of it sitting in a drawer. Other watch places quoted me $35-$48 bucks to change the battery, so I was shocked when Fred gave me a quote on Yelp for $12 bucks! I went to the store without an appointment, Fred welcomed me warmly, and even though 2 other customers came in, I was in and out of there in under 8 minutes! (He was able to help them too.) Aside from the great price and friendly attitude, Fred also noticed that there was some rust in the mechanism restricting the movement and he cleaned it out and added lubricant without even charging me. Really glad my old watch is working good as new again and am thankful Fred made my experience as smooth as possible. Thank you, Fred!!

    Came here from the glowing reviews. I had a watch i wanted Fred to adjust. At first blush, honest…read more Told me i didnt need to do anything most watches run slow. But i insisted. I came back an hour later to pick up my watch and voila the watch was adjusted to be more accurate. Great! However, it was clear that in opening the case back, his tool slipped and caused deep scratching in the case back. When it was brought back to him, fred says when a case back is opened, some damage should be expected! I certainly did not expect damage. After insisting, he polished off the back but the scratches were too deep. Fred then says the deeper scratches weren't caused by him. Now you can trust me or not that fred caused the damage. But Id heavily suggest taking a picture of your stuff prior to work. Because if something happens, he certainly wont do anything about it. And I no longer think he's honest. He should remember his tool slipping and been upfront. Also they have case back opening tools that don't damage the watch. Id suggest fred look into buying that

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    Fred's Watch & Jewelry Repair
    Fred's Watch & Jewelry Repair
    Sparkling

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    Sparkling
    Boutique - Panerai, IWC Schaffhausen, Jaeger-LeCoultre

    Boutique - Panerai, IWC Schaffhausen, Jaeger-LeCoultre

    4.3
    (16 reviews)
    0.0 mi
    Boutique
    Luxury

    I am a watch afficianado and love IWC and have been to their museum in Schaffhausen. I wanted to…read moresee what the status of the F1 IWC watch was. It is only available in the after market since it is a limited run and I wanted to see if they had any tips or insider track and also look at some of other watches. Good friendly service. No luck with the F1 watch though.

    Wonderful experience at this watch boutique. After a bad internet sale and service experience with…read moreanother brand, I realize if I'm going to be abused, from now on, they are going to have to do it in person and not over the internet. I could not have had a better experience at IWC. The store is beautiful and welcoming (if you ignore the security standing outside lol). The store has a wide selection available and on display. Eugenia assisted me on my purchase. Very welcoming, knowledgeable, and pleasant. Although I knew what I wanted, she quickly assessed which styles interested me. During lulls, she showed me other watches, told interesting history behind the watches and brands, and took me on a tour of the Panerai and Jaeger-LeCoultre collections. She also offered me water or coffee at the start. I initially declined, but after approximately an hour, she brought me water unsolicited. Very kind of her. Austin assisted me on the bracelet sizing and was equally knowledgeable and pleasant. Highly recommend Eugenia and Austin. True professionals who excel in customer service. They are assets to the CH Premier Jewelers company. (This is not a paid endorsement, and they are not family. Never met either before. I believe exceptional service should be recognized.)

    Photos
    Boutique - Panerai, IWC Schaffhausen, Jaeger-LeCoultre
    Boutique - Panerai, IWC Schaffhausen, Jaeger-LeCoultre
    Boutique - Panerai, IWC Schaffhausen, Jaeger-LeCoultre

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    Tudor - watches - Updated July 2026

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