Can't be happier with City Towing and Ali. Ali was courteous…read moreand professional. He communicated extremely well; texted me when he's on his way; and arrived when scheduled! He helped me get my car started and saved me the cost of towing, etc. Ali seems like a wonderful trust-worthy human being and I'm going to keep his number stored for any towing or roadside assistance needs in the future.

Used this company through my insurance company. They arrived within the communicated time frame and…read morethough there was miscommunication from insurance agent, the driver accommodated me. Smooth pickup and drop off.

He was very quick and responsive. We asked him to tow our vehicle from one residence to another. He…read morewas able to adjust our car out of an odd angle without damage to any of the surrounding vehicles. Very affordable for what we needed him to do. I would recommend him to anyone who needs a tow!

The BEST! Fast, easy, price reasonable and efficient! Will definitely recommend!…read more Don't delay book today! Ha

I told him to be careful with my grill. he said he'd take care of it. My car was returned with a…read moreblack, foreign grill that was not mine. He lied about it and tried to say I never brought it to his attention . If I could give him half a star , I would

Very quick Very courteous…read more Great job Alex! Came to where I had to leave my suv with two flats in just 30 minutes. I hit a curb in the rain. Quickly put the car up, secured it and we were off. Placed in my driveway exactly where it needed to be.

I broke down on the side of 285 south. I was helped within 45 minutes with professionalism. The…read moreservices were reasonable & my car was delivered to its destination without any issues. Thanks Genesis!

I called and my car was towed within an hour. Took care of my vehicle and the price was far less…read morethan what I expected to pay. If you need a tow in Dekalb County, this is the company to call!

Quick reply, fair rate and speedy service! Highly recommend & will definitely call them again.read more

Outstanding service!!! Walter was the only one I could raise at 10:00pm tonight. Every other tow…read moreservice didn't answer the phone. He was there in 20 minutes and the price couldn't be beat. I highly recommend him to anyone needing emergency towing!

So I'm going to list this in pros and cons and explain as I go…read more Pros: + Awesome waiting area - I've been in a lot of auto shops before, and waiting areas are important, but often not paid much attention to when it comes to auto repair shops. I mean, I have been in shops where the waiting room was literally a couch on the side of the garage. This is a tragedy because auto repair usually takes quite some time, especially if they have to order parts for your vehicle. This place, though, has a beautiful waiting area. A water cooler, several nice chairs, a children's play area, a large screen TV, several magazines on topics other than cars, including TIME magazine. There was also a nice bathroom for anyone waiting a while like I was. And on another note, in the bathroom I saw a drawer labeled "feminine products." In an auto shop? It blew my mind. + Good service - I called 3 different auto shops when I was looking to get my brakes done. This one was the only one that actually picked up the phone. They had a regularly manned front desk. The main person who handled the back and forth between the mechanics and me seemed to be knowledgeable about the mechanic side, but also able to deal with customers with ease, which is rare. The rain also started to pick up as I left, so he let me leave out the back instead of having me walk in the rain to my car. + Clean auto shop all around - Not only was the waiting area clean, but the auto shop itself was as well. + Fair pricing and knowledgeable mechanics - All labor and parts are broken down on your bill, and if there is extra work that needs to be done, they will discuss it with you first. It was also nice that they managed to get a picture to show me of the part that needed to be replaced, so I knew they weren't just making stuff up. Cons: + Limited parking at the office - There are only three parking spaces before the mechanic's yard. Two were used when I got there. If anyone had arrived after me, I don't think they would've had anywhere to really park unless they went directly into the yard. In general, this auto shop was very good. For most, the experience would've rated fantastic, however, I'm particularly picky when it comes to auto repair shops. Before I moved to Atlanta, I had a regular mechanic in Oklahoma who was better than any other I've ever had. He was the kind that walked you out to the garage to show you all the problems in person that he found with your car. He also did the job in half the time in comparison to most repair shops. Had he repaired my car on this occasion as well, if I know him, he would've told me the extent of the repair within the first 15 minutes that he was working on the car, and likely had the repair done within two hours. In comparison, it took over an hour and a half for this shop to even ask for my consent for the bulk of the repairs and another 2 and half hours to complete. By industry standards, this shop is still very good, and would be rated probably as one of the best in the area. However, its still not on the same level as the auto shop I had in the past. Therefore, it still left me feeling less than completely satisfied.

Always the best. Costs a little more but extremely worth it. Fantastic service. Great quality…read morerepairs. Timely communication.

Complaint Letter (For Yelp / Google Reviews)…read more Title: Unreliable Roadside Assistance - Left Stranded by Life360, Reece to the Rescue & Angel Towing --- I'm writing this review to warn anyone considering using Life360 roadside assistance, especially when partnered with Reece to the Rescue or Angel Towing. Over the course of two days, I requested a tow through Life360. Two different companies -- Angel Towing and Reece to the Rescue -- both failed to show up, canceled without notice, and refused to answer their phones or respond to messages. Angel Towing accepted the dispatch, then immediately canceled stating their driver had a flat tire--yet never followed up or offered a solution. They just canceled my request and submitted my request to Reece to the Rescue Towing. Reece to the Rescue was assigned next, but never arrived and ignored every call and text to their listed number. When I contacted Life360 support, things got even worse. I was repeatedly given disconnected or incorrect phone numbers and told to "call back later." The agent refused to escalate me to an actual supervisor or customer service representative, stating chat-only support -- even after I made it clear I had already been stranded for hours. Because of this repeated negligence, I missed my repair shop's operating window and lost an entire day trying to get basic assistance I was promised and paying for. --- Bottom Line: Life360's roadside assistance system is broken. It was once top-notch, now somehow they have ran it into the ground. Angel Towing and Reece to the Rescue are completely unreliable partners. If you value your time and safety, do NOT rely on any of these companies in an emergency. I will be posting this review across Yelp and.Google for all companies so others don't get stranded like I did.

Amazing and incredibly helpful! Not only did they go out of their way to help me out, he came in to…read morethe auto shop with me to make sure they knew what was wrong with my car and I was taken care of. Was there within an hour and a half despite being on the other side of town.

The Service was beyond legendary they worked with me & they made everything clear on what I needed…read moreto get back my vehicle the process was smooth easy & fast my vehicle stopped on me in the middle of the road it was storming outside I had my family with me so I didn't think to stay in the car & wait til the tow truck got there I left with my family so by the time I got back it had already been towed I found it at S&W explain to them what happen & they worked with me & even doe I have to get it towed again now from there yard the price they charged me to get to a auto shop was cheaper then thru my insurance I definitely recommend these guys

Terrible experience lady on the phone is rude and they dont come quick... $150 terrible experienceread more

I needed a non-running 1965 Galaxie 4 door (land yacht) towed from Decatur to my new home in…read moreLawrenceville. In addition, I needed the towing company to deposit it safely in my garage at the new location. Not only was he fast, very friendly, professional and reasonable, but he was just as sweet as could be. He took great care of my restoration project and took his time getting it just perfect into the garage. I highly HIGHLY recommend him to anyone that needs a tow, and especially to anyone that needs a classic towed.

i called Tow Jam for a tow to the local repair shop for a dead battery I thought it was going to…read morecost around $200,00. When he arrived he was very friendly and professional. He jumped the battery off and the car started. He also recommend a shop for repair. Just to make sure that I made it to the near by shop he followed me and then gave me a ride back to my house since we lived so close together all for $75.00. This is a great service for those in need of a tow or other auto services.

I requested roadside assistance via State Farm for towing my disabled vehicle. After over three…read morehours and many revised ETA messages, they ended up canceling my order. State Farm was finally able to find a reputable company that got the job done in a couple of hours. This was one frustrating long day that I will not forget! I would give them a 0/10 and DO NOT RECOMMEND them at all.

They kept changing the ETA waited 3 hours NEVER came NEVER answered! They TRASH! Believe the rating!read more