Staff is knowledgeable, helpful and friendly They have a…read moregood supply of items and it's clean and neat and they have a Good set up for isolation during the Covid pandemic As a matter fact I'm actually surprised how helpful they are they've actually gone out into the parking lot many many times to help people install the part they just bought - there like a self-serve m Auto shop with helpers They are however a little bit shy sometimes about enforcing the mask rule They have a good selection of snacks and candy Don't let all the oil and grease stains in the parking lot bother you, this is where thrifty and poor people fix their cars

save your money!!!!!!!!!!!!!!!!!!!…read more priced a fuel pump for my 2012 colorado. online shipped to my house 60. went to autozone and was quoted 504. plus tax......... you do the math. Manager looked at me funny when I said I would have paid 150. to have it right away, but that was insane! Joke of the yr! I laughed all the way home and Ill wait the week......

Drove out from Cazenovia to get parts, there was a line of 8 other customers and one clerk. Was…read morevery very slow, the second clerk was in the back looked up numerous times, never came to help him. The manager then walked by looked, saw the large line, three times, went into I'm assuming her office and never helped. Needless to say, horrible experience.

Company never responded to application. Poor reflection on an otherwise good company.read more

Woke up one sunday and my car was completely dead. It…read morewouldn't even take a jump. Managed to get my car here and Mickey took such good car of me and my situation. I was frustrated and scared that it was going to cost me tons of money. He was patient and helpful and assured me that I would be okay. He did a test on my battery and gave me options. My car was back to working conditions in no time! He didn't even charge me for the labor he had to do in 30 degree weather -heart- Thank you for not being a scumbag business who wants to rip off girls who have no idea whats going on! Will buy all my auto needs from here!

I have always purchased parts from advance. However, this time while returning some unopened parts,…read moreAndrew P. Was extremely rude when asking about the receipt, an uncalled attitude and tone of voice for sure, the supervisor was rude as well. I don't usually write reviews but this unexpected unfortunate encounter was definitely uncalled for. I hope that someone who can actually do something about "Customer Service" can reach out to this guys in order to avoid others this unpleasant experience.

Took my leaky 2006 Altima in to sell for many great parts. Has a great engine, low mileage. The…read moreguys were great and I really would recommend this business.

Being aware of their 30-to-close deadline, I called ahead knowing I would be cutting it extremely…read moreclose driving out from work. They said no problem. I got into the parking lot at 5:00pm, walked in by 5:01 and they would not allow me in the yard because it was 29 minutes to close... even though I called ahead asking if it was okay. Not cool guys, very not cool. Moral of the story is, don't expect kindness from these folks and make sure you're there EXACTLY 30 minutes beforehand.

Our motorhome broke down Leaving us parked at the side of the road on a hot day. Cunningham was…read moreable to locate one for us and brought it to us. Unfortunately needed a larger one which they also brought to us after hours. Nice to have a locally own parts store with great customer service and friendly staff

From the owner: Quality customer service, Competitive prices on all your Automotive parts and paint needs, Tool and…read moreEquipment supplies, Heavy duty parts supported by Haldex and other big name Suppliers, Technical support on warranty and Manufacturing issues.

the worst customer service. I purchased 4 tires for my…read morevehicle and at time of purchase they said we will receive the tires in about three business days and we will call you as soon as we receive them to schedule appointment for installation, which can be scheduled for the day after we call you. they asked me to make the payment and I did. today is the ninth day since I made the payment and nobody from Walmart auto care called me yet and I have tried several times to call them . some times they don't even answer the phone and some times they pick up the phone and quickly say " auto care , hold on " and then they never come back to the phone and make you wait for as long as you get tired and hang up. this is my last time making purchase from these useless people who never fulfill their responsibilities. i will pay double price for auto care in other places if I have to but I will never ever buy anything from this place again even if they offer half price.

Don't go here even if the service is cheap, you're taking a huge risk…read more I never leave these types of reviews but hopefully this saves someone else from a similar situation. I had an issue during a tire change where they somehow punctured my oil pan. I had to get it towed to a shop that could actually fix this and it cost around 400 dollars. While I was waiting for the tow truck, I spoke with one of the supervisors in the auto area and he informed me they are insured by a company called "CMI" and basically told me "good luck" getting any results with them. He wasn't joking. I emailed this company for months and never received a reply (10+ emails). Every day, I would call and it would ring to the voicemail. Shortly after, I received something by mail telling me if I didn't claim the issue within the month they would be dropping the claim. The one time I was actually able to speak to an operator, I explained the situation and they hung up on me (I'm very friendly and would never act like a jerk to anyone on the phone). I would highly recommend supporting local business and not Wal-Mart who is clearly just trying to cut costs as demonstrated with this horrible insurance company they use.

Helpfull, fast, if they don't have it, they can find it, and the price is right!…read moreJim K.

I started going to Autopart International a few years ago in a few different Syracuse-Utica…read morelocations and at first they were good because they had things that the big box stores didn't have. Lately in 2018 they mumble, "Uh, no, don't have it," "That's not a good part number" and hang up on me. I think it's because I'm a regular guy and not a business. I know my parts better than most, and I want to buy to get it today, so I'm a good customer. If you only want to talk to pro mechanics, just say "Only for the trade" or something nstead of being rude.

DO NOT BUY A CAR FROM RAMANO MAZDA - Especially if it's not a Mazda!…read more I bought a used car from Ramano Mazda back in March and it has been one of the worst experiences I've ever had. Just three days after purchasing the vehicle, the check engine light came on. I immediately notified the dealership, and instead of actually addressing the issue, they simply turned the light off. Unsurprisingly, it came back on just 10 or less days later. After getting the code read elsewhere, I was informed it was a completely different issue than what they claimed. That's when the real runaround began. Because the vehicle is a Volkswagen, Ramano Mazda said they couldn't service it and I had to wait for an appointment with their sister dealership, Ramano Volkswagen - which was booked out three weeks. During that time, no loaner was provided because Mazda said it was Volkswagen's responsibility and vice versa. No one wanted to take accountability. After WEEKS of back and forth, it turned out the engine gasket cap needed to be replaced - a repair costing nearly $5,000. Luckily they agreed to cover it, because this was something that clearly should have been caught BEFORE selling the car. But the nightmare didn't stop there. The car was STILL driving weird. When I brought it back, I was told it needed another $1,500+ worth of work - which they refused to cover. This included brake pads/rotors below 3mm, worn ball joints, loose control arm bushings, tire rotation, and recommendations for replacements. NONE of this information was disclosed and when asked they said they "missed and it slipped through the cracks." How this car supposedly passed inspection is beyond me. Either they overlooked major issues and lied on the inspection which is a lawsuit in itself or just didn't care. As a young black woman, I felt completely taken advantage of. No one took me seriously or helped me until I brought my step father and boyfriend into the conversation and they demanded resolutions. The level of disrespect, lack of transparency, and complete disregard for customer care is disgusting. I do not recommend buying from Ramano Mazda, especially if the car is not a Mazda. Once they get your money, they're done with you. Save yourself the stress and go somewhere else where they actually stand behind the vehicles they sell.

Bought a brand new Mazda 3 here in 2014, and nearly 200,000 miles later it is still driving…read morebeautifully. The key is to service it regularly, unlike many people who put it off or don't know about common things like rotating tires or changing air filters. I've always been treated well and fairly with the work they've done. My only complaint is that they are booking appointments about 4 weeks out these days. So, make sure you make your appointment a month before you need it. You can do this online.