*all three stars are based on the nail tech and her making the best of an obviously tough…read moresituation* The quality of this place has really gone downhill. I booked a pedicure service, and the three foot spa/sink areas were all out of service. My foot soak was in a shallow plastic dish of cold water. The top of my feet were exfoliated, presumably because it was all that could be easily rinsed. I am not sure what the issue was, but there was not hot or running water. They should not be offering this service as listed. It is a misrepresentation. I was charged $58 for the service, so with tip, I paid nearly $90 for a spa pedicure service that I could have done at home, but with hot water. I felt terrible for the young nail tech because she was truly fabulous and clearly making the best of what her employer had available; but she's never going to be able to build a book of business without functioning spa equipment. The actual polish service was pristine and will probably last a few months or more. I would absolutely book a service with the tech again, if she moved to another spa. However, even if the owner decided to bring her business out of disrepair, I'm not sure I'd return because of the bait and switch, and willingness to destroy that young woman's early professional development.

Where do I begin! Karen is an amazing massage therapist! I have been going to the Chocolate Spa for…read morea few years! I almost hate to give her a public review because she runs one of the best kept secrets in the city!! She does hot stone massages every time. She uses essential oils. This is an amazing experience for those just trying a massage out for the first time or those that are experts :) I can't wait to start getting back on track with my massages!

Breanne did an amazing job on my eyebrows. Shaping and dye made an amazing difference in how much…read moretime it takes me to get ready in the morning. I wish I had taken before and after pics.

GUYS. To say I am satisfied with my services today would be underwhelming. I got a facial, eyebrow…read morewax, and eyebrow tint by Alexi. I've never had one before and she really took her time to make sure I was comfortable and got the best experience. After the facial and eyebrows, I got to meet Glenda! When I tell you she worked magic on my hair, omg I'll post a before and after of my hair and eyebrows, but I am so happy I stepped out of my comfort zone today to celebrate my birthday. 31 never felt so fresh!! Thank you ladies for making me feel brand new I'll see you soon

I did my manicure with Reonna during my last visit and found out she also cuts hair. Well I gave it…read morea try. It's not easy to cut Asian hair. It flows differently. I did a bald fade to spiky hair. It turned out perfect. I love the way she communicates through the process and makes it perfecto.

The massage therapist was very informative…read more I've been dealing with, neck/shoulders & lower back pain. I've been sleeping wrong, for the longest & she allowed some suggestions to further help. I'm also pretty sensitive. So she didn't apply heavy pressure, on certain areas. I felt soothed..like a newborn baby. Until she got to my feet. I felt like a high schooler, silently giggling & trying to hold it together. Lol. Anticipating on coming back, but for a couples massage!

Do NOT recommend. I was offered in August to stop monthly reoccurring charges for 2 months to catch…read moreup on my massage credits. Nice right. I had until Oct 7th to either cancel or continue on. On Oct 6th I called to cancel. They said what if we gave you 2 more months for free then you can use your credits. I agreed so they charged my card. I tried to talk to them about it and she said to bad when you agreed to another 2 months to use your credits then we are allowed to charge me. She didnt care what I had to say at all. I will never use a Massahe Luxe ever again.

The head spa treatment was amazing! The entire experience was so calming and relaxing. The…read moremassaging and water ring... and then they blow dry after, seriously I felt like a princess. Ali took her time and made it easy to relax. The spa decors gives off trendy and chill vibe. I will be back!

After seeing it on TikTok, I came here to try the head spa and was blown away by how delightful of…read morean experience I had. I received the Hair Growth Treatment and could not praise Casa Bella more for my relaxing time. The visit started with a hair follicle exam, which was super interesting and in-depth. It then moved into the treatments while essential oils and spa music surrounded me. It was a fantastic time, and it was nice to finally try this treatment.