Came here in transit and a three-hour scheduled wait in concourses C and D. Having just left Logan,…read morethe main airport serving the behemoth region of Houston seemed like a Better Homes and Garden show. Clean, spacious, and comfortable. Plenty of restaurants, fast food, and souvenir outlets to suit every taste. I found service personnel to be quite courteous. I well remember when assigned to a diplomatic post in South America and there was only one airport flying to my post's destination. When Houston started flights there, it was like manna from heaven.

What really grinds my gears is taking my sweet time to create a online profile for a individual…read moreairline as well as enter in my travel credentials; like the KTN details, passport, etc just for it not to be on the boarding pass. In the event of reaching TSA, TWIC is not acceptable either if it's not on the boarding pass. So you'll have to find your way back to the service desk or self kiosk to add the deets AGAIN ON THEIR MACHINE, then print it out. Which will get you through check point quicker than standing in standard line. This is an update that'll be worth it. Allow travelers to enter their KTN. (Especially when they have provided it and the system error). I did it, an employer did it from their buddy pass profile; it's been provided twice and still didn't print on boarding pass was ridiculous, & embarrassing.

I'm extremely disappointed with my experience at baggage claim in Terminal C around 9:30 PM…read moretonight. The older woman working the baggage service desk was less than helpful and unnecessarily confrontational. When I asked for assistance regarding my checked bag after changing to an earlier flight, she told me it was "my job to know the baggage rules" and that she didn't want to help because she didn't want to risk getting fired. She stated, "United is looking for ways to fire the older people," which was both unprofessional and concerning. I'm just needing help with my families bags. She continued on and on how I should know the fine print before switching the flights and there's nothing she can do, which seemed like a cop out for being lazy. Earlier, United gate agents in SLC had asked for volunteers to move to an earlier flight due to delays out of Salt Lake City. We were told our bags would make the flight and, if not, they would be delivered. Based on that information, we agreed to switch flights. At baggage claim, instead of helping resolve the situation, she criticized how I keep my claim tickets stickers stuck on the back of my passport wallet. I store them on the back of my passport wallet (not on my passport itself), and I had to show her this after she questioned me about it saying it wasn't allowed on the passport. Why this was even a conversation I'm not sure, but I'm a seasoned traveler. I ultimately called customer service myself, and within 10 minutes they arranged luggage delivery without issue. United, if customer service is truly a priority, this is not the standard that should represent your baggage service team. Makes me want to cancel both our credit cards and fly a different airline.

Is it surprising that there is a gate full of people waiting to go to CLE at 7am on a Sunday?!?…read more Maybe not - maybe we would expect this to anywhere - especially a large Northern Ohio place like CLE! The terminal is clean and spacious - the folks are nice and friendly and I'm ready to fly the "Friendly Skies" for a week of work ahead!

Arriving from Cali into Bush airport terminal E was a smooth and quick experience, especially since…read moreI only had a carry-on with no check bags. once we landed , the walk through exit door were automatic and easy to navigate, leading directly towards the arid al pickup area and bus shuttle connections. Everything seem straightforward, and I didn't have to deal with baggage claim delays, which made getting out much faster. The signage was clear enough to follow without confusion, and the flow from the gate to ground transportation was pretty effcient even with other passengers arriving at the same time. Overall a simple and easy arrival back into Houston through terminal E. I would love to get this terminal each time I arrive home. Could be because we had a light passage haul even though we were on a larger craft.

Not sure why I have not previously reviewed this terminal, but better late than never. I've flown…read moreout of here a few times. It's an international terminal (I flew directly to Japan from here.), but it also seems like an overflow terminal, as I have flown United to Newark and Las Vegas from this spot. Either way, it has all the amenities of the other terminals and is right around the corner from Terminal C.

Pulled up from my drafts.... surprised hadn't posted it…read more Online information advices anyone requiring to go to Terminal A B or C, should enter through Terminal C lobby and make their way to their respective gates from there. This is a temporary arrangement due to construction. IAH construction is going on since forever and is especially hard on International Arrival. Really hope it gets sorted out soon

Full flight to vegas and rushing to find a seat near the gate. I really wish that bush will…read moreupgrade their seat to have somewhat of a cup holders or a little something not than armrests. My cup felled, then a stranger calls herself helping by picking up a dirty straw that felled on the nasty floor to place it back inside my REUSABLE INSULATED CUP that I could've kept using throughout my flight. This just set a tone of annoyance. It went from bad to worse.

George Bush Intercontinental Airport is an international airport located in Houston, Texas, United…read moreStates. As befitting an airport in an oil-rich city, it boasts an enormous scale. The airport was named in honor of George H. W. Bush, the 41 st President of the United States, a politician based in Houston, Texas, and better known as Father Bush. There are various direct flights from East Asia, including Tokyo Haneda International Airport, Tokyo Narita International Airport, and Taiwan Taoyuan International Airport. There are five terminals, A to E, located in order from A. Each terminal is efficiently connected by trams installed inside and outside the security area called Terminal Link. Terminal B, which I used to go to Laredo International Airport, is a terminal exclusively for United Express, a subsidiary airline of United Airlines.

This place is so crowded today, Sunday. We were here for about 1.5 hours, enough time to got to…read morethe centurion lounge and then to United terminal for our flight back home. This airport signs are sufficient for us to follow to the places we wanted to go to. Overall this airport seems to be pretty fast paced.

Big, clean, international airport that is easy to navigate and has a good amount of dining options…read morein the US, so this is definitely a treat. A layover brought us back here and it was quiet and not crowded for a Saturday, early evening. As far as US airports go, this was a nice change and a pleasure to fly through. Connecting international flights take extra time to go through passport control, immigration, and recheck bags. Allow extra time for connecting flights. Only downside, hence a deduction of a point is somehow my neck pillow was either stolen or thrown away after going through the security machine. Although there are cameras everywhere, they couldn't find it. All in a matter of minutes. At least all my important items were still there.

The good....not too crowded getting through security at 5:30 AM…read more The bad.... Man at x ray belt very unwelcoming. He states "coats off...pockets empty... Don't ask a question he just repeats. Maybe try "coats off put in tub." Not everyone is a seasoned traveler. Maybe a little kindness. Wow. Go to restaurant that sells pizza. TERMINAL B. Ignored while lady makes pizza....I wait....oh...no cups ...no ice! The little store...busy...No masks. Poor I like United but today was definitely off!

Primarily an international terminal for the Houston airport, Terminal D also has a series of…read morelounges including the American Express Centurion Lounge that we often go to. Getting here from Terminal A is definitely doable using the airside elevated train system (Skyway). The terminals are far apart here: definitely not walkable.

So this is a mid construction update on 10/28/2024 and only for D1 - D9 as the rest is still under…read moreconstruction.... Wow, wow, wozie! I was here a month ago and wires and AC ducts were hanging out of the ceiling. Since, it is like a heck of an upgraded remodel! Terminal D has always been the worst and I guess they took that into consideration for this upgrade to a proper international terminal. It is not finished and they are still working on the proper international gates. Terminal D went from worse to first or close to C1 - C15, the current best. I spoke to the United agent and she said this has only been "finished" for about a week. I didn't deduct three points for the ongoing parking and train mess out front. Please note it continues to be a huge mess and the airport authority has no clue. This isn't being managed well. IAH has more land than almost any other airport. Why don't they use it an establish a train to get to terminals. This is silliness.

Frontier may have made it a headache and a half dropping my bag off this morning (my gate was D7,…read morebut I needed to go to Terminal A to check in my $69 40lb limit bag...), but thankfully, Terminal D restrooms are much cleaner and up to date than those in Terminal A. Also, Terminal D departure signage can be a more prominent. It's very easy to miss. However, the art work is beautiful and makes for a scenic walk from gate to gate. The skytrain here is much more up to date than the subway, which feels like creeping doom and gloom, but it beats walking uphill 23 min from Terminal D/E to Terminal A.

I've been through Terminal D many times before and been pretty disappointed. This time, though, it…read morewasn't so bad. To go through TSA Pre-Check, you have to go to Terminal C first. The walk over to Terminal D is a bit lengthy, but nothing you can't do provided you follow the signage and walk at a brisk pace. No need to take the shuttle from C to D - it's faster to walk it. Looks like some upgrades have been done here. Last time I was in, it smelled raunchy and there was very little seating by the gates. This time around, though, it didn't stink (literally) and there were an adequate number of seats for travelers. Not my fave terminal at IAH, but it will do.

The Cibo express has just about everything a traveler who is between flights could want. Yes,…read morehaving a leisurely meal in an airport restaurant is good, but Cibo Express does a great job offering cold water when time is tight, plus a variety of snacks and magazines. Prices are about average for an airport kiosk and they have a nice selection of food options. I would recommend them, sometimes you're rushed when catching the next flight, and Cibo Express will definitely come to your rescue. Many kiosks don't offer a large selection of items to choose, but Cibo Express is well thought out for travelers.

The greed at this place is unbelievable. I don't care how hungry I am I will never support a…read morecompany that price gouges like this. And to add insult to injury there is no cashier they expect you to work for them and check your food out on top of paying 6-10x the retail price of an item. Talk about arrogant. Boycott this place!!!

Me, my wife, and my 4 kids (6 and under) took a 12 hour trip to Alabama from Hawaii for my sister's…read morewedding. This is a huge airport... and we had to go to Gate E4 from Gate B4. I was like... at least we don't have to walk all the way to Gate E24. Boy was I wrong. This airport apparently counts backwards!!! Gate E4 was at the end... wth Houston. You get a 2 for counting the incorrect way and tricking me to have hope. Tips for those traveling with young kids: 1. Check in all your bags. 2. Make sure you have a full night's rest beforehand

My experience at this airport was awful. Our gate for a connecting flight was changed to the…read morefurthest terminal away and then changed back just minutes before boarding. I was traveling with my 87 year old father and autistic son. We asked for a ride on one of those golf cart type things, and they said maybe and then yes and they'll be right back. When the cart came back, the driver would not let us on even though a friend of theirs hopped on. There is a transport cart every 50 yards in this place but there are no drivers and the drivers they have are rude. It's really sad, because the airport has a beautiful interior design. This airport an almost certainly not ADA-compliant.