MAUI - took a trip to Maui in my birthday month . Landed at OGG airport and it immediately…read moretransports you back in time . It's an open air old school airport with the island breeze flowing through and lots of travelers coming through . Staff is not as friendly and you would expect. A bit on the pushy side actually !! Bag came a bit late but the Uber pick up was very close and we got on our way shortly after. On our way out was the longest line and heard it can get to a 3 hour wait !! Still too small and they may have to think of an expanding soon!!

STILL Maui No Ka Oi!…read more Finally, FINALLY got to go back home after nearly a decade of being too busy with life in Vegas! Wanted to take the wifey on a much-delayed quick mini honeymoon to early celebrate our upcoming 15th wedding anniversary! PLUS it was a great time to finally see Mom again at home! Kahului Airport (or the OGG) is still basically the same as my last visit! No frills type of airport - safely land & the payoff is the lovely view of the island of Maui...and the smell of paradise! Worth it if you ask me! Oh, and now they've got a California Pizza Kitchen too now in the terminal's food court - only one on the entire island! I don't care if the Kahului Airport hasn't been fully modernized yet to today's standards and I don't care if there's no slot machines by the gates (HA!) - I love when I fly back into this place! It indeed truly still feels like HOME to me! Stay the same, my nostalgia thanks you!

I have never had an issue with TSA before 6-20-19 at Kahului. This particular day was our fifth…read moredeparture from OGG on Hawaiian #34 in 52 weeks. To be honest the problem was not mine but my adult daughter's. It is unfortunate that one jerk can give so many a bad reputation. All was well and then the agent checking her carry-on told her she could not take a pineapple. As I said in paragraph #1 above, this was our 5th trip in a year. We have taken Maui Gold home every time. My generally mild mannered girl said, "Bullshit, I've taken pineapples all the time." "From what airport?" asks the agent. "Right here, Kahului." "Not possible, they aren't allowed." "Let's get a supervisor." Mr. TSA relents and allows her to take the forbidden fruit. "You're a real douche" my daughter says as she walks to join us at the gate. I think Mr. TSA guy was hoping to confiscate a perfectly ripe pineapple for the family table.

Totally unprofessional. I had some ape of a man yell at me for pouring out water from a water…read morebottle into a trash can that was left for getting rid of items that can't go through. As if I should have dumped it out on the floor? He tried to lecture me loudly about saliva contamination. I didn't know these TSA agents also had Phd's in epidemiology? Would he have done the same if I threw out a half-eaten apple? Clearly he had a chip on his shoulder and wanted to feel like a big boy. He needs to take his underpaid, uninformed, fat ass back to the DMV where he came from.

We're on Maui, my new service dog is on Hawaii, after looking at the well known commercial airlines…read morewhose schedules didn't work for us, I found Mokulele. I needed to go from Kahalui to Waimea and boy was this easy. Small planes, with really nice staff, from counter to pilots. Our flights were easy, quick and fun. You can no longer watch the cockpit on regular flights, but you can watch the take off and landing on these flights, so much FUN. We met our dog in Waimea and came right back to Maui. So simple. The only negative is that our schedule changed several times but nothing that really made a difference for us. I will definitely use them again in the future. So easy to get from island to island without having to go through Oahu.

Garbage all the way around nowadays. If 0 stars were an option, I'd still go lower. Flew with them…read moreyears ago and everything was as reasonable as one could expect. Way too many ownership changes over the years for one to expect quality to still be in the top 5 company goals. I had multiple reservations/flights cancelled for BS reasons and then customer service was terrible every fricken time I called - no idea where the call center is, but it's crap too. The last time, they didn't even bother to process the refund I had called to request in the first place so I had to call back and burn another 30 minutes on the phone to do it all over again. Wasted more than 5 hours of my life between setting up flights with the transport of an animal between the islands and then having to request refunds because they would cancel the flights 24-36 hours in advance for one of a multitude of reasons which was different depending on who I talked to. First it was an "unscheduled maintenance", then it was "staffing", then it was "regular maintenance with no back up plane planned" and finally "weather related" and "unforeseen circumstances". And each and every time, the flights were cancelled more than 24 hours in advance...what in the actual FFF? Over and over again during the course of a week of flights, they'll happily sell you tickets on flights they just continually (planned to) cancel. STOP SELLING TICKETS if you can't actually supply the flights. Get your sh*t together or close up shop. Don't waste your time booking and just avoid the nightmare.

Southwest is my usual go to when flying domestically. I like the open seating and I especially…read morelike free bags as I am a major over packer. This review is specifically for flights in and out of Maui. This is one of the longer flights Southwest offers and you are not going to get those random cheap flights here. Cheap flights here happen in the off season. That being said, I thought what I paid was slightly too high considering the amenities that are both included and not included in the flight. As far as customer service goes, Southwest is always friendly and also funny. Flights take about 5-6 hours from LAX. Both flights I took from LAX to Maui were on the 737 MAX8 which is definitely more spacious and comfortable that the planes they use on most of their domestic flights in the main lands. We actually found it had more legroom and width of the seats. What they are missing are screens for TV or movies. What they offer is Wifi and access to movies through their app. The selections of movies, TV shows and music was decent and the app also showed flight times, altitude, etc. For a flight this long, I would think they would offer an in flight meal. That they don't, but they do offer a larger snack pack that has crackers, cheese, snack mix and fruit snacks. They also offer another light snack later in the flight. Drinks are your usual suspects but you can also pay for adult beverages as well. The lavatories are kept clean but quite tight for a bigger dude like me. I haven't taken a super long flight in awhile and this flight far exceeded my expectations.

Went from free seating to assigned seating. They now make you sit in seats where they put you in…read morethe most uncomfortable seats possible. Many rows in the back were open and they had me sitting next to an elderly couple. I had moved to an open row and they forced me to make the older couple move together so I could sit there. They're excuse is "because the plane is balanced" Before when they had open seating they only required a certain number of people to sit in the back part of plane and didn't specify where just as long as it was in the back. Probably another ploy for corporate greed so you buy your seating.

Kahului OGG is a small airport so I'm not too surprised that they have limited lounges…read more Looking at the Priority Pass app ahead of time, I knew that this is a self-serve lounge with minimal amenities. With that in mind, the lounge was better than expected. It's small but bright with comfortable seating. The staff did a great job with keeping the space clean and replenishing the coffee and snacks. My favorite was the taro chips, so good! Definitely a better option than waiting at the terminals.

I recently checked out this lounge why waiting to depart on my HA flight back to the mainland. I…read morewalked by the entrance at first because it was located off to the side. Checking in with the receptionist was smooth since it wasn't busy at the time. What I noticed as soon as I entered was the interior was neat and clean. Two separate seating areas at the opposite ends and seating in the middle across from the beverage counter. I had some coffee and a mini bag of snack pretzels. There's also a water dispenser so I was able to fill my water flask bottle. A short time later some taro chips came out. I was expecting them to be stale, but they were surprisingly crisp and tasty. There seemed to be plenty of charging outlets available. Restrooms are located outside of the lounge. All and all I was satisfied with this lounge experience during my two hour stay.

Available 24/7, customer support at +1~(888)~738-06.99** can assist you with booking issues and…read moreflight change requests. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again.

phone to CALL Airlines at $$ +1 (888)~ 738~0699 ** ^^@.@^^ *phone number,...read moreavailabl  For…read moreAll Airlines' phone number.This 24/7 toll-free customer support line provides real-time help. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with that Airline I paid $14O for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain. Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that.

The airline overall is decent. Our flight from LAX was smooth and even had USB-C charging at the…read moreseat, which was a great touch. This would have easily been a 4-star experience if not for a very difficult interaction at baggage check. Jennifer at the counter was extremely rigid about every pound over the limit and had a noticeably harsh attitude throughout. I was traveling with two small kids, already carrying multiple items, and dealing with delays from the Kona storms, so the lack of flexibility or empathy made an already stressful situation much worse. Being told she was "documenting our reservation" only added to the tension. I get it, Jennifer doesn't like mainlanders or "howleys".  It's unfortunate because the rest of the experience was solid, but that one interaction significantly brought down the overall impression of the airline and brand.

Don't waste your money if you appreciate decent customer service and want to carry on a bag…read more I was charged a bag check 3x's. Twice to my destination ( I carried my bag on), and once home ( I was rudely told to check it). Communication is poor and its hard to get help on the phone. Don't waste your money traveling through them

awesome company and great personal service stayed with me to…read moredeliver a car under the most adverse conditions during the Kona low storm ive been coming to Maui for 28 years and this is the best rental car company !!!

When we received the car, there was fresh fruit in the car for us and they offered beach chairs for…read moreour stay. The people who worked there were very friendly. I couldnt ask for a better experience.

Couldn't be easier. Good rate, decent car, super easy, super fast pick up and drop off. No long…read moreline, no waiting. Will definitely do again.

Overall we had a good experience with Alamo for our family of 5. The service lady initially told…read moreus they were out of minivans and would need to get 2 jeeps instead. But this wasn't true. She just had to escalate the matter to her supervisor who upgraded us to a large SUV - Mazda CX-90. In the pickup area I saw 3 minivans!? The SUV was roomy enough and reliable for the week of our vacation. The return process was easy.

Kapalua Airport, where do I start. I have loved this place for all of my life, growing up with the…read moreMokulele Airlines and the 'Ohana by Hawaiian aircraft flying overhead after departing and arriving into this airport have been some of the best memories I have ever had. And I must say, although I love this airport more than most things in life, it does not cloud my judgement of the facility whatsoever. I first want to mention that this airport has changed a lot over the years, it used to be quite a bustling place with great connections to neighbor islands on several airlines. The facility was always wonderfully clean and efficient, and the services offered were plentiful, with a full TSA security screening station and the ability for passengers traveling onboard the Hawaiian Airlines service to clear TSA and check bags in Kapalua and then have them checked through to the final destination, with no need to recheck bags or go through security once you arrived in your connecting airport. There was even a snack bar and a car rental on airport property at one point. Never mind indoor restrooms and plenty of literature for tourists arriving looking for things to do. It was a great place. Then, the cuts began. The 'Ohana by Hawaiian service was wonderful, however was abruptly ended and subsequently permanently terminated in 2020, in part due to challenges from the COVID-19 pandemic, leaving Kapalua with no mainline airline service. Even Mokulele Airlines has ended many services out of the airport, such as to Kona, Kahului, Lana'i, and Moloka'i, leaving the twice daily flight to Honolulu as the only option for flying out of Kapalua. And now, that service is lacking. As the only service into Kapalua Airport, it runs quite inefficiently, sometimes flight cancellations run for weeks on end with no apparent reasons as to why. And, when flying with Mokulele, which is a wonderful company, you are unable to clear security or check bags to a final destination from Kapalua Airport, instead, you must go through security and check bags at your connecting airport. And now, thanks to the lack of service to the airport, much of it has been vacated. The absence of Hawaiian Airlines on the field has led to the closure of the popular TSA service that allowed passengers to clear security in Kapalua and be good for all of their connecting flights. And, even the snack bar is now gone, leaving no food options in the immediate vicinity of the airport. Even the rental car facility has left. And the only place you can go from this airport is now to Honolulu. And I do want to clarify, none of these cuts are the airports fault, which is why I still rate it five stars. I simply include the history to demonstrate why things are the way they are today. The facility is wonderfully clean, kept up from the marvelous maintenance team. And the staff are all very friendly, always willing to chat or just pass a smile on. It is truly a magical place. And, the airport continues to be of major importance to the West Maui communities, providing an essential cargo hub into the west side, with FedEx Feeder and FedEx Express operating flights into the airport, and serving as a substantial connecting point for the onward ground connections. Kapalua Airport is a wonderful airport, and I am confident that they will find a way to add more services and return it to its former glory once again. Aloha a hui hou, Kapalua Airport.

Maui has two airports, this place was convenient this time around. Here was my experience…read more Ambiance | Very simple. A little old school but that's all to it. Nothing flashy, a little art and culture and pretty clean. Parking | Plenty of parking but I guess it's not a mainstream airport. Customer Service | Friendly people. Can't complain. Didn't miss my plane and I got here safe. Overall | 4 Stars. Lovely. It's great to be welcomed by the West Maui mountains and the lovely ocean. It's a touristy and farming side as there are great gems to see here such as downtown Lahaina. Tips: * Best place to flyout if you're island hopping from the West side.