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Boardroom Salon for Men - Alliance Town Center

Boardroom Salon for Men - Alliance Town Center

3.8(70 reviews)
6.1 mi•Far North
•$$$

Avoid This Place at All Costs!…read more If you enjoy being treated like an inconvenience rather than a paying customer, then this is the place for you! This salon has some of the rudest and most inconsiderate staff I've ever encountered. They will reschedule your appointment without bothering to tell you, leaving you completely in the dark until you show up--only to find out you apparently weren't supposed to be there. When you try to call and figure out what happened, don't expect an apology or even basic courtesy. Instead, they'll hang up on you rather than deal with their own mistakes. Customer service is nonexistent, professionalism is a foreign concept, and basic respect is clearly too much to ask. Save yourself the frustration and take your business somewhere that actually values its clients. This place certainly doesn't.

Date of Service: 03/13/2025 Service: Benchmark Haircut…read more We're new to the area, and my husband was looking for a good place to get regular haircuts. Before moving, he usually went to a local barber or Great Clips. I had taken my brother to the Boardroom Salon at the Alliance location a couple of times a few years ago, and he had a great experience, so I thought it would be a nice surprise to book my husband the Benchmark Haircut since we moved back to the area. I chose the premium service over the Express Cut because I wanted him to have a moment to relax and unwind. The Benchmark Haircut is advertised as a high-end service designed to leave you feeling refreshed and pampered, but his experience was anything but that. From the moment he walked in, the atmosphere was chaotic. The two stylists spent most of the appointment chatting loudly across the room, barely paying attention to my husband or engaging with him about his haircut. Kids were running around unsupervised, one screaming the entire time, and the whole place just felt disorganized and unprofessional. Since this was a surprise and my husband had never been to this salon before, he had no idea what to expect, and the stylist was so focused on her conversation with the other stylist that she couldn't take the time to explain what was included in the service. Instead of the relaxing break I had hoped for, he walked out feeling frustrated and annoyed. For the price of a premium service, we expected way better. The whole experience felt rushed and impersonal, and no one seemed to care about the environment they were creating. My husband kept saying how awful the experience was and that he would never go back. Given the cost and the reputation of the Boardroom Salon, we left feeling really disappointed. Not only did my husband leave more stressed than when he arrived, but I also couldn't help but feel like I wasted money. I regret recommending a place that treated him so poorly and lacked the professionalism we expected. A salon of this caliber should have done a better job of providing a peaceful and enjoyable experience. The experience was frustrating from start to finish.

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Boardroom Salon for Men - Alliance Town Center - Our Promise

Our Promise

Boardroom Salon for Men - Alliance Town Center
Boardroom Salon for Men - Alliance Town Center

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TS Salon - kidshairsalons - Updated May 2026

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