I hired NCI Home Improvements to replace my old wood deck. Nelson explained everything thoroughly…read moreand was very helpful throughout the entire process. Together, we decided on Timbertech dark cocoa composite decking and white PVC railings. Nelson and his crew did a fantastic job! My wife and I are very pleased with our completed project. I intend on using NCI in the future for a new bathroom in my house. Thank You Nelson, Mike, Kings Park

I have known and worked with Nelson Reyes for over 5 years now. Nelson was recommended from our…read moretrusted painter that we've worked with for over a decade, so I knew Nelson would be a reliable resource to move forward with.    The first project Nelson did was a full gut renovation on a house built in the early 50's. It was a large project that required a bathroom addition, added wood flooring, wall removal, a beam support system, existing kitchen/bathroom expansion, and overall updating on all esthetics including windows, doors, etc. Not only was the job done to perfection, but it was also completed earlier than expected as Nelson and his crew are experts in what they do and are highly diligent, competent, reliable, and fast.  To top it all off, Nelson came in exactly on budget to his initial estimate.   Since our initial introduction and the first house renovation described, Nelson has been hired by me continually to do EVERY contracting project I always need. Additionally, I have recommended him to friends and family for both large and small projects and the reaction to Nelson and his work is always the same: "he's really fantastic, as is his work".   I will never use anyone else for contracting work both inside and outside of our home except Nelson. Guaranteed.

Ambassador just completed a total house rebuild, renovation, and extension for us following major…read morefire damage, and the result is beautifully done. We chose Ambassador because of their strong online reviews and long-standing reputation as a licensed General Contractor in the Town of Oyster Bay. Gary, the president, impressed us with his firm commitment to getting the job done within our insurance-imposed timeline and budget. Their mid-Long Island showrooms gave us added confidence. We already had our architectural plans ready, and Gary quickly understood exactly what we needed. His team demonstrated military-like execution: decisive, streamlined, and efficient. Professional crews were rotated smoothly, always keeping the site in line with industry standards and town codes. Jeffrey, our project manager, was passionate, resourceful, responsive, and friendly. He met with me as early as 7:00 a.m. whenever needed to review the status, and sent evening photos of the progress. Whenever I had a question, he addressed issues almost immediately with his team. We worked on a basis of deep mutual respect and good faith. Jeffrey even went above and beyond to manage costs to fit our budget. As a brand-named general contractor, Ambassador hires certified professionals for electrical, plumbing, and mechanical work. Their masonry and carpentry teams were highly skilled, custom-building everything to look neat and clean. Thanks to their experience, town inspections were all positive, and the final walk-through was incredibly accommodating to ensure we will get our CO smoothly. Overall the result - achieved in a reasonable timeframe and price - was good. I am glad we hired Ambassador, and I am deeply grateful to Gary and Jeffrey for their dedication and help. I highly recommend them to any family looking for a trustworthy, capable contractor.

If you're looking for a contractor for your home improvement and investment, below is a synopsis of…read moremy family's experience with Ambassador Home Improvements. The essential 11 factors to consider before choosing a contractor: Integrity: The owner, Gary, is an honest guy who takes pride in his business. No worries about initial deposits - he's a man of his word. Craftsmanship: Outstanding! The work is beautifully done by a professional team. They stand by their artistry. Project Management: You will have a PM to quarterback the entire project and answer all your questions and concerns, while coordinating all the trades working in your home. Our PM, Ryan, was amazing. He was courteous, responsive, knowledgeable, and beyond professional. An unrivaled support system. Pricing: You get more than you expect for your money and investment. Home Security: For two-parent working families, all workers in your home are people of high integrity and a lock box is used for access if you cannot be home during the work. Reputation: Gary & Ambassador Home Improvments are fixtures in the Long Island community and have a plethora of projects for reference. Credentials: Ambassador has all the proper licensing and insurance. Warranty: 3-year warranty for peace of mind. Demo, Home Protection Prep & Debris Removal: All done professionally with care and container permitted. Scheduling and Timeliness of the project: Accurate. Our project timeline was flawless with early completion. Customer Service: Beautiful showrooms available to see materials in person and design options. They also have a professional interior designer (Monica) to assist with your selections. She was on point with our design aesthetic! Frank / Huntington NY

BUYER BEWARE: I hired David Carr to build for 3 contracts…read more The Deck: I initially hired Mr. Carr to build me a deck. I was delayed in getting a permit to move in my new house due to continued problems with the back deck. The steps had to be torn apart and re-done because they were not built to code. First State Inspections turned it down several more times until everything was corrected (step height, railing spacing, etc). After some time, I was finally given a permit to move in; however, I was told I was not allowed to use the back deck exit, only the front entrance. He took apart the railings while he was rebuilding the steps and piled them up in the dirt in the back yard. It was a YEAR before he completed the railings. When he finally reinstalled them, they were all scratched up and stained from the dirt and stones. He would not replace them. He put the vinyl covered posts back up with new screw holes and the old holes he filled in with putty. Unbelievable!! I insisted they all be changed. He did change the vinyl post, but would not replace the scratched and stained railings. A board on the steps was not screwed back down. I did not catch this because the screw holes were there from his first attempt at building the steps. Someone fell going up the steps when the board came loose. I was lucky I wasn't sued. When he first started on my deck, it looked nice, so I hired him to build the front porch. Looking back, I wish I had waited to see this project through first because I would NOT have hired him for anything else. I kept all paperwork, including contracts, permits, inspection failures, BBB complaints, Attorney General's complaint, and a complaint with the Delaware Consumer Fraud and Deceptive Trade Practices Act.

This company did a garage job for me a while back . What a mess they made . They didn't even face…read morethe right side of the sheet rock facing out some was backwards and some was correct . The taping job was also terrible a 5 year old kid could have done better . I owned a painting company for years and never saw such a lousy compound job in my life . Sloppy is the only work that I could say about this company . I was cleaning up after them all day and even after they left . If you'd like to see it its still a mess ,

We recently hired Concorde Remodeling for a two tier deck build and small interior projects in our…read morehome. Our experience was a 10/10 working with the team. Our deck came out amazing along with our interior projects. This was our second time working with the Concorde and I am sure there will be a third and fourth in the future!

They did excellent work for me at my home. Not only are they very nice people, they also got the…read morejob done quickly.

Gramarossa Contracting did wonderful work on my planter walls. Great recommendations for stone,…read moreand then job was performed in a quality manner. Cleanup after the job was wonderful and consciencous. Next job, I'm calling Ben and Ben at Gramarossa.

I was enticed by the low cost of the work and Ben was very responsive. He just seemed confident…read morewith his work. His company is one that was recommended by Angi and honestly now I am skeptical of Angi and will never use them again either after this experience. We wanted trek stairs going from the patio to a side door and pavers all around as the patio. Gramarossa are not professionals. The guys they hire seem to be randomly plucked off the street as they have no clue what they were doing. I should have known because when I spoke to Ben he said they did not do trek steps, only masonry. I set an appointment anyway because I figured maybe I can hire someone else to do my trek steps. Yet when he spoke to my husband a few days later (I was at work) he said they do them. It was a disaster from the moment the backyard pavers were laid out. The whole thing was literally slanted sideways by probably 10-15 degrees. In fact the next day the whole thing had to take down and redone. Ben claimed it happened unfortunately because he was not watching his men because he was too busy shopping for our trek materials. The trek steps was done by a man from an entirely different company. It seems they have hired him separately on the side to do it so they can have our business... and it was a SHOTTY job. Ben and his father was watching the man do the work and never said anything about how terrible it was... until we brought it up and they agreed it was not up to their standards. So If we were timid and didn't say anything, they would've definitely let it slide. Whatever. I was just glad they fixed everything without putting up a fight. But here's the thing that really made me angry. His men put their materials and mixed concrete on own brand new asphalt done the year prior, with no protection whatsoever so half of our newly done asphalt was sprinkled with dried concrete. Sadly we did not notice it when we paid because there was still dust and debri all thoughout and it was wet (they attempted to clean) so it was hard to see the stains. That is our fault for not noticing. But I'm annoyed because they knew it happened. I captured the entire thing on my ring camera where they were cleaning and the worker called Ben and his father over to show him the stains that did not come out. They stayed there for a long time trying to clean but it did not come out. No one said a word to us. I contacted Ben via text a week or so later after noticing the huge stains to which he denied it happened and that the stains came out. He said he will come by to power wash it to see if it would come out. We told him we tried. He said he will come by nonetheless but of course never showed up. He said his asphalt guy is not answering and is busy. That was the last of that. So... don't be cheap and hire these guys. I wish I had not.

It was our first time working with Rick and we had an absolutely great experience! He and his team…read moredid a job adjusting our 20 year old deck and patio, adding a big set of stairs off one side and extending our patio to connect to the stairs. They did an amazing job matching the materials to the existing deck/patio and it looks absolutely wonderful. Rick was extremely knowledgeable, friendly, communicative, and all around great to work with -- as was his entire team! We met with 5+ contractors for the job and chose him based on good reviews, reasonable pricing, and his knowledge. We are looking forward to working with Rick again and are so happy with our improved deck!!

Exceptionally poor workmanship: -Drywall screws popped in…read moreevery finished room -Latex paint peeled off from original oil throughout home -Joint tape cracked -New $1,000 door was broken by the carpenter -Garage door arch was cut incorrectly/unevenly All of the above had to be redone by alternate contractors Simply, a horrible experience.

I've used Sitescapes Landscaping Design Inc on 2 separate occasions now and have been very happy…read morewith Neil and his team. He was referred to us by someone who used him over 15 years ago and he definitely lived up to the recommendation. Neil is very professional and extremely knowledgeable with a great eye and vision. He takes pride in his work and is an expert in our local horticulture. Great communication as well, we have referred them to a few people we know.

We are delighted with the transformation to our property by Sitescapes Landscape Design. After…read moreconsidering many landscape companies, Sitescapes stood out above the rest. Sitescapes owner, Neil Markey, showed a genuine depth of experience and knowledge with design, hardscape, plantings, and accent lighting. Neil carefully listened to our vision for the project. He walked with us through the property and combined our wish list with his artistic talents. Neil provided a written plan, offered options, and patiently considered our opinions. Once the landscape design plan was in place, Neil and his team initiated and completed the project within the timeline as promised. He and his team worked tirelessly, coordinated tasks safely, and communicated clearly through each phase of the operation. As weather or supply chain influenced the weekly tasks, Neil smoothly adapted the project to stay on target with steady progress. Our project included rock wall gardens, slate walkways, drainage considerations, a new driveway, Belgian block aprons, plantings, irrigation, accent lighting and village permits. Every step of the way, we were in good hands with Neil. Now as we walk through the property, we appreciate the beauty and workmanship created by Sitescapes. We highly recommend Neil and his hardworking team for their knowledge and capabilities. They will do wonders for your landscape and your home.

Unfortunately, I did not even get a chance to use him since he spent an hour on the phone with me…read morediscussing every single thing I wanted done in my bathrooms and kitchens, I sent him pictures, did everything he asked me to do like email him what I wanted, email him ideas etc and never heard back from him again. This is the same guy that promised me he's been doing business in my town for years and cares so much about his reputation that he would never screw me over and yet that's exactly what he did. We even had a discussion about just being honest since I've had so much trouble finding someone right now to do work and he agreed that honesty is the best policy. He told me he had openings in August in September and he would never just ditch me and then he did the exact thing he said he wouldn't do. Red flag!!! Do not use him since he's is obviously deceptive and does not hold to his promises or keep his word.

Zach did a phenomenal job replacing our front steps and building a custom portico on our house. He…read moreand his crew were on time, professional and did great work. Really went above and beyond in every way and communicated clearly throughout the job. He was very reasonable and I can't say enough about the quality and attention to detail. Will be using Zach again on our next project.