I would have to say that my experience with Tryax has been better in other places. Tryax was recommended by a work colleague almost two years ago. I have since come to realize that his praise of the management was overzealous. I have dealt with an extremely noisy neighbor above and have called and emailed management several times in 2014, 2015, and now 2016. Nothing was done in 2015 until the former super contacted the tenant and she came to speak with me. It was her child under the age of five that she allowed to run improperly supervised during these late hours. After our talk, I thought we had come to an understanding. A few months later the noise issue returned. It seemed even more robust this time. I spoke with her again. The situation improved for a short period. It then got worse. Finally, about two to three weeks ago I contacted management via the given email. I got no response. I went to the tenant again after hear lots of banging and stomping, April 27, 2016. The tenant preceded to tell me that she was moving out. I thought that strange given it was after or around midnight during the work week. I sent management an email. Of course, I got no answer. Although I don't hear the same noise, I hear someone stomping about day and night. If this tenant moved, did another tenant move in? Who knows. It does appear that whoever is currently above he or she has no job or attends any school. I took several days vacation and hear this person consistently banging and stomping. I will visit this person shortly to address my concerns. I will first call the management office this time, seeing how responding to emails seems challenging to them.
Chuck read more