I don't enjoy leaving negative reviews, and I've tried to be patient throughout this process, but I…read morefeel it's important to share my experience. My appointments were rescheduled six different times, which made things difficult to coordinate. When the work was finally completed, it was unfortunately left incomplete, and the water softener system itself stopped working after about a year. Recently I tried reaching out simply to see if someone could stop by to look at the issue. I called multiple times and did not receive an answer or a call back. When I finally did get through, the call was ended abruptly, and shortly after it appeared that my number had been blocked, which made it impossible to continue trying to resolve the issue. I'm not writing this out of anger, but out of disappointment. As a customer who paid for the service, I hoped for communication and a willingness to stand behind the work that was done. I sincerely hope the company improves how it handles customer concerns in the future, because good communication and accountability go a long way in building trust with people.

Update: We call and…read moreleave messages on phone and Instagram and no one calls back. It's been over 24 hours of trying to get a hold of a live person, to no avail. How do you run a business like this???

A great mom and pop business! Seriously the best boba tea I ever had and they are super sweet!! If…read moreyou're in the area PLEASE give this place a try!

Their staff is really nice :) water tastes really good! Also, they are selling boba tea you should…read moretry one :) mango is my favorite one! Aboustly recommended this place!

After the purchase of my new home I knew I wanted to have a water softner system as I had for 30…read moreyears in my previous home. HWS came and gave me a quote and as soon as I had my garage area cleared I called and set up an install date. On the day of installation the crew was on time and worked very efficiently to complete my install. Once completed they went over the unit and use. It has been a few weeks since the install and I am so happy! The system works as promised and I really love having the better water. It tastes so much better than straight out of the tap. After being in this home just a few months I had already started noticing the buildup of calcium/lime around the faucets and having to use more soap than I used to when I had the system in my previous home. My skin is getting back to what it was before, so soft. If you are thinking about a water softner system you can't do better than HWS. Ihave a Brita unit (one of the best names in the business) and the price was amazing. I had others wanting to sell me a softner system but they wanted to charge double and one triple of the cost from HWS. Best decision you can make, I swear by the system for over 30 years and forward with my new system.

Called Home Water Services today as my water softener has not worked for who knows how long but I…read morecould not get anyone to come by. Got a 3:00 PM arrival time and at 3:00, 3 gentlemen appeared in 2 very professional looking trucks and I watched them do what I could not, program this unit and now it works! Took them maybe 20 minutes but 3 experts and the overhead to get here was not cheap. I tried to pay but the owner refused just asking if I had any other home water service needs, to keep them in mind! They have a new customer, me.

Garcia Water Care helped us with retrofitting an old bungalow with a home water softener and…read morereverse osmosis (kitchen). We received higher quotes from other companies so we went with Garcia Water Care. The water softener job required additional plumbing of the main water pipe. The company was quick to respond and set up times to meet. They explained the homeowners' role in bringing the RO system up and answered our questions. They said they will contact us again to maintain the systems.

From the owner: 🏡 Are you looking to improve the quality of the water that you and your family drink? 💦…read more Our certified water softening and filtration systems will help you soften and filter the water in you your whole home. The effectiveness of our systems is registered and certified by the WQA and EPA. We keep our overhead low, so we can offer you the lowest prices on Puronics water softeners and reverse osmosis drinking systems. This is our guarantee.

This company is great. From the initial call (Jim) to the wonderful installer (Tony) our experience…read morewith Sun-Tech has been excellent. Great product, great service. 5 stars.

We asked that Sun Tech come to replace the Salt in our water softener. The tech that came was so…read moreamazing. He found a problem with our water softener and fixed it and filled it with salt. So happy that he was able to fix the problem.

Great company very fast and experienced! Nice affordable systems and they are very informative to…read morehow their systems work! Raul Salas did a great job! If you need a home water softener system I am sure you will be very satisfied with Aqua Crystal LLC! My family loves the new water system the water is so clean. If you are in need this is a great company! Thanks from the Smith Family!

This place is a scam they told me they were environmental water professionals and then done to my…read morehouse and try to sell me a water softener that is way over priced! They are quick to do a demonstration and then have you put down your information without asking you if you are interested in the product! They make you feel as though you are getting a great deal till there asking you for personal information and trying to get you a loan for there product they don't even require proof of income! Which is why this is sketchy how would you know if you can make the monthly payments and is it's a fixed rate. I would say be careful with these people they are very tricky.

I've always had a water softener especially living in El Paso and you get so used to the soft water…read more- the water softeners I purchased were from big box stores, i.e., Sears, Lowe's, etc...and then came Andy from Purity Bay - our first appointment was all about testing the water and educating us on the water softener process, he was awesome and with NO sales pressure! They offered us a tremendous discount if we paid cash with a life time warranty! After many months of saving we got our new Purity Water Softener, the top of the line system which included the tap water filtration under the kitchen sink! Andy was awesome, professional and just an overall great customer service kinda guy! We are so excited to finally have a genuine water softener that will help us save money on cleaning products and good for our health too! Thank you Andy and Purity Bay! Highly recommend! If you contact him, please tell him the Chavira's sent you!

Purifying the water coming into our home kitchen and showers was a life changer on so many levels…read more Then we bought a system for our Jacuzzi. That was so nice to get into the hot jacuzzi and not smell the chemicals and have it dry your skin! Then just last week we switched our pool to a no chlorine system and WOW!!! What a difference! The water feels SO DIFFERENT. Soft clean and chlorine free!! Thank you Dennis and the good water guys!