Garcia Water Care helped us with retrofitting an old bungalow with a home water softener and…read morereverse osmosis (kitchen). We received higher quotes from other companies so we went with Garcia Water Care. The water softener job required additional plumbing of the main water pipe. The company was quick to respond and set up times to meet. They explained the homeowners' role in bringing the RO system up and answered our questions. They said they will contact us again to maintain the systems.

Presently surprised with this company which also does water heater replacement and installations!…read moreWe called them and they gave us a very reasonable quote over the phone and we set-up an appointment for the following day and in less than 48 hours we had a brand new water heater! Roberto, the technician, was very professional and took about an hour to complete the full install and they hauled away the old water heater. Excellent service, highly recommend! Thank you!

Purchased a complete system from them in mid 2020. Once the system was installed I never heard…read morefrom them. I called for service and they responded. No maintenance reminders or system follow up. When I called to schedule a service on 04-19-23, my call went to voicemail. The message was that no one was available so I'd have to call back. Of course the voice mailbox was full so you couldn't leave a message. Overall, the installation was satisfactory. No problem there; however, the follow up is non existent.

I've always had a water softener especially living in El Paso and you get so used to the soft water…read more- the water softeners I purchased were from big box stores, i.e., Sears, Lowe's, etc...and then came Andy from Purity Bay - our first appointment was all about testing the water and educating us on the water softener process, he was awesome and with NO sales pressure! They offered us a tremendous discount if we paid cash with a life time warranty! After many months of saving we got our new Purity Water Softener, the top of the line system which included the tap water filtration under the kitchen sink! Andy was awesome, professional and just an overall great customer service kinda guy! We are so excited to finally have a genuine water softener that will help us save money on cleaning products and good for our health too! Thank you Andy and Purity Bay! Highly recommend! If you contact him, please tell him the Chavira's sent you!

Purifying the water coming into our home kitchen and showers was a life changer on so many levels…read more Then we bought a system for our Jacuzzi. That was so nice to get into the hot jacuzzi and not smell the chemicals and have it dry your skin! Then just last week we switched our pool to a no chlorine system and WOW!!! What a difference! The water feels SO DIFFERENT. Soft clean and chlorine free!! Thank you Dennis and the good water guys!

Great company very fast and experienced! Nice affordable systems and they are very informative to…read morehow their systems work! Raul Salas did a great job! If you need a home water softener system I am sure you will be very satisfied with Aqua Crystal LLC! My family loves the new water system the water is so clean. If you are in need this is a great company! Thanks from the Smith Family!

This place is a scam they told me they were environmental water professionals and then done to my…read morehouse and try to sell me a water softener that is way over priced! They are quick to do a demonstration and then have you put down your information without asking you if you are interested in the product! They make you feel as though you are getting a great deal till there asking you for personal information and trying to get you a loan for there product they don't even require proof of income! Which is why this is sketchy how would you know if you can make the monthly payments and is it's a fixed rate. I would say be careful with these people they are very tricky.

Called Beto over the weekend to help repair a broken shutoff valve under the bathroom sink and…read moreinstall a new faucet. He didn't respond to the Yelp Quote Request so I called on Sunday, scheduling later an appointment the following day. I called on Monday to confirm we were still good for the afternoon slot but he said they were running late and asked to reschedule to the next day. Next day he texted me about an hour earlier than anticipated to say they were headed over; not a big deal as we were available. He and his crew were professional, quick, listened to concerns and finished the job, cleaning up the area to spotless condition. They did exactly what needed doing and did it well. So scheduling was not a strong suit for them but they did the job well, which is really what you want in a plumber. Thank you Beto!

Update: accidentally put wrong plumber's name on review,(thanks yelp). The plumber was " The…read moreplumbing guys" who over charged me a bunch, didn't finish the job, promised to return in two days but never happened. Never called Professional Plumbing but was asked to rate them as the plumber I used by Yelp. I apologize to Professional Plumbing as yelp tripped me up. This is the main reason I don't use Yelp.

Sal's Plumbing picked up on a Saturday and gave me a quote right away. They were very communicative…read moreand scheduled the job easily and showed up on time. I'm really happy with the work they did.

Can I do 6 stars? Angel, from Sal's Plumbing, was a literal angel! I have had previous companies…read morecome out to evaluate my concerns with my water pressure, and were unsuccessful. Angel was able to diagnose the problem in a heartbeat, and made the necessary adjustments, while also giving me information on how to adjust the part myself should something happen again. I am so happy to have found this company and they will be my first call if I need other repairs! I will be sure to tell neighbors and friends of this perfect experience. Thank you so much, Angel, you've made my day!

Excellent service, prompt timing, fixed exactly what I needed. Honest work and fair prices.read more

Raymond was fantastic! Always helpful and considerate!…read moreKaron, owner was amazingly helpful! Would not use any other plumbing business in El Paso!

Union Plumbing is professional and quick to answer, we call them for every plumbing need we have. I…read morehighly recommend, if the owner Ruben Cortez cannot answer the call his staff does an incredible job!

It seems like every year I have to call a plumber out to repair a leak in the water sprinkler…read moresystem/ shut off valve contraption that is ugly as sun and site right outside my front door. The top part has rings inside and they crack or warp. Last year the entire pipe cracked. What a pain. So this year was no different- and then to top it off, my front yard faucet AND the back one too were leaking! This year I called Union Plumbing. What I love about them right off the bat, is that a nice lady (yes a live person) answered my call instead of an answering machine- and it was the weekend. She told me the earliest they could get someone out was today but the would squeeze me in if there was a cancellation. They had a time window of when they were expecting arrive and I got a text message the night before as a reminder and another one this morning when they were on their way. Two really nice guys showed up and the showed me everything and explained everything. They had a tool that can sense water/ a leak inside the wall and that was a blessing- although Luciano would have loved it if these guys started cutting a hole in the side wall so he could have a doggie door! So they replaced the part, had me run the sprinkler for two minutes and rechecked for any leaks- it is nice and dry. Then they went o to work on the faucets, front and back, and replaced parts there also. Everything is nice and snug now! Best part is that when I went to check in on Yelp, they had a 5% discount coupon for the labor costs!!!! This came in handy today for sure. All in all, I am thankful they were able to see what they needed without tearing holes in the wall. They were on time and the service from the phone call I placed to them taking care of my property (rolling up the hoses) was A+++.