The last time I ordered food here, they ran out of beef broth, which is ok. But instead of calling…read moreme to advise me so I could choose a substitute or cancel the order, they sent a veggie broth instead that was grossly lacking in flavour and then gave me a hard time when I called them out for it. The previous time, I ordered extra meat which they forgot, and again, they acted like it was somehow, my fault. I'll never give this place another penny.

Great Waterfront ambiance - decor was pleasant and airy…read more We shared a variety of spring rolls - crisply and delicious. 4/5 I had the chicken Banh Mi - Brad was fresh and crusty in the best way, the ingredients were nicely balanced 4/5

We have been missing this restaurant since it "temporarily" closed in the early days of this Covid…read more We have been waiting since but it has not reopened yet. Since we moved from Vancouver to the island 3 years ago, this restaurant is the best Vietnsmese food we have had in this island. We finally broke down today and did a take out from well reviewed Vietnamese restaurant in Nanaimo today. But no comparison. This restaurant we did a take out was so much more expensive and not very good. We said to each other how we miss Pho Ti. I am writing to encourage the owners to reopen if they are reading this.

I got take-out once and ate in once but I won't be going back…read more When I was ordering take out for my family, I called and asked for 3 orders of pork and shrimp salad rolls and 2 orders of spring rolls. The person on the phone kept saying 2 salad rolls per order, which I knew. That's why I specifically asked for 3 orders and not 2 salad rolls. This went in a circle for a good 3 minutes and I finally said that I would come there and order. When I got there, I took the menu and showed her that I wanted 3 orders of A1 (the menu number) and 2 orders of A3. The food didn't take too long but when I got it home she still had it wrong and only sent 1 order of spring rolls. Not a great first impression. A couple of weeks later, I went to have dinner with a friend hoping that they had worked out the kinks..... No such luck. When we got there it was about half full. We took a table at the back and were brought water right away, but no menus. After about 15 minutes I had to ask and then we got them. Both my friend and I ordered spring rolls to start and different dishes. It took a very long time and when we were served, it was our main course, and mine was wrong. I pointed out that my meal was supposed to have two kinds of pork and it didn't. He said sorry and went to the kitchen to bring me a fork, which I didn't need. Again, I said that my meal was incorrect and also pointed out that we had not received our appetizers. He went back to the kitchen and came back with another employee. I explained again that my dish was missing one of the pork items. She looked at my plate, pointed at the pork that was there and said "that pork". I was getting really frustrated at this point so I picked up the menu and showed her the description of the meal. She finally acknowledged that what I had ordered was not what I had, but said that they had decided not to used that kind of pork anymore (it is listed on several dishes on the menu and nowhere does it say they don't have it or they are out). I was not told that when I ordered because if I had known, I would have chosen something else. When I said that she smiled and walked away. Realizing that I would not be getting any resolution I ate it and it was not bad. Our spring rolls finally came when we were done our meals but I didn't want to sit there anymore so I took them home for my daughter. When I got the bill, I was charged for the whole dish, even though it was missing 1/3. Disappointing as I was excited for them to open so close to home.

Food was delicious! I ordered Pho Ga and a coconut drink and both were perfect. Service was…read moreexcellent - thank you!

The food here is very affordable. But the noodles are a bit over cooked and the soup is a bit…read morebland. It is pretty warm inside without ac. Parking in front is easy. The people who work here are nice and come to check in frequently.

This is a very good place to eat. The food is excellent and the service is tops! Every order I…read morehave had is outstanding! It is the best Vietnamese food in the area. In addition to local customers tour companies are bringing their people here for the food. The restaurant is very clean and the decorations are very nice to add to the decor. This restaurant is highly recommended.

Wonderful fresh food, delicious, fabulous flavours, and spicing, large portions, you can't…read more go wrong with the taste of Thai, and all the tables always full, great family service, and business. We went with 8 and within 40 minutes we all had our dinners.. Was fabulous, and great atmosphere... Highly recommended...

Grabbed takeout for our first night in Nanaimo and was very impressed with the food! Great portion…read moresize and was accommodating to our order even though we called 10 mins before closing time. The food was fresh and we even had enough leftovers for the next day! Highly recommend the vermicelli plates

Prompt service, clean interior. Pho and salad rolls were reasonably tasty, with fresh ingredients…read moreand generous portions of meat. The place had no sign and is in a weird place, a strip mall that was deserted on a Thursday afternoon, so we drove past it at first pass. Overall, I would return.

We stopped in here for lunch and ordered the supreme banh-mi. The sandwiches were excellent! Crusty…read morebread, fresh pickle, tasty marinade on the meat. They were served slightly warm. The water was nicely flavoured with lemon. Service by was also friendly and attentive. Would definitely go back!

We were in town for a long weekend. Came for some hot food/soup type meal as it was raining when…read morewe arrived. The service is quick, and food was good and there were plenty of seats when we came. We had ordered the lemongrass beef pho and pho sate with chicken. Both had good flavor and the meat was tender. We would come back if we're in Parksville again or driving through.

An absolute gem in Nanaimo!…read more upon the recommendation of a very good buddy, on my way to tofino, i passed by nanaimo for a hearty lunch in this family owned Vietnamese restaurant. Staff and owner very hospitable and welcoming! never in my wildest imagination did i expect to find excellent Vietnamese food the city of Nanaimo. this restaurant puts many Vancouver restaurants to shame. Their level of dedication to their craft is admirable and impressive. For appys...We started with fried wontons and the beef roll. My on my, the wontons were crispy-liciously goood! They were not your typical chinese fried wontons...the wrapper is paper thin and had a yellowish colour. And its because they used the spring roll wrapper to make It, making it super extra crispy. The pork filling was hot and juicy. Seasoned perfextly With a touch of cumin. One bite, and you will be in wonton heaven. the beef roll was truly a unique masterpiece. Whoever thought of putting a friend spring roll inside a salad roll and enveloping it with grill beef is a total genius!! You get a plethora of different textures and flavour profiles. With every bite, you get crunchiness of the spring roll, smokiness of the grilled beef, green leafy vegetables, and juiciness of the pork filling...all rolled into 1 roll! How could you possibly go wrong? Its a masterpiece like that of the mona lisa! We also tried the beef curry. Succulent pieces of beef slowly simmered rich thai curry sauce, Complimented by soft jasmine rice. Not a vietnamese dish, but executed with perfection. Curry was rich and robust. Quality coconut Milk and curry paste was used. Now..unto the pho!!! the ultimate test of an excellent Vietnamese restaurant is the PHO. More specifically, the PHO Broth! the PHo here is nothing short of spectacular! You can tell bec of 3 important factors. One, the aroma. Two, the clarity of the soup ( aka i how clear is it). And three, the taste! ( how deep the beef essence is!) This place exceeded expectations and passed with full flying colours! One sip of the broth, reminded me of vietnam. It was absolutely amazing! Head and shoulders above many restaurants in vancouver. Plus, no msg was used. We never felt Thirsty or craving tea. I could tell there was a lot of time, labour, and love invested into making the broth. No shortcuts! Just sheer excellence from chef. I feel very blessed to have been a patron of such fine vietnamese cuisine. Definitely a must try when in the city of Nanaimo. Service was quick and efficient. Will i repeat? As many times as i can! ;) Cheers! Happy eating!

The food is so nourishing. Service was fast and friendly. Restaurant set up was quite friendly…read morefor dining conversation as well as clean and tidy. 2 thumbs up. I will definitely go again.

Love Huong Lan! The food is always pretty decent, and the soups are spectacular, but the service…read morefrom Chantal just adds to the meal . Her laughter is infectious, her little sarcastic side is hilarious and she's worth her weight in gold. All the other servers are constantly smiling and do their job very well but Chantal just goes above and beyond

Nothing great I tried here. The spring rolls were expensive at about $4USD for one roll. The pho…read moresoup was more reasonable about $14 USD. The noodles were dried and then rehydrated as I tasted the starch from it.

We were pleasantly surprised with how good the food was here…read more We had just finished a backpacking trip in Garibaldi Provincial Park and decided to grab some food on our way back down to Vancouver. We parked on a side street nearby and snagged one of the few open tables - it was pretty busy the entire time we were there (on a Thursday ~2pm), with both small and larger groups coming in and out. Service was speedy and polite. FOOD // We got the grilled chicken pho and shrimp spring rolls. Both were yummy and satisfying after our hike - no complaints! Prices felt reasonable, considering the food quality and scarcity of other Vietnamese food options in the area. We'd definitely consider coming back here the next time we're in the area.

Very busy and popular local place. Came here for a quick dinner and they got my order wrong - pork…read morebut I wanted chicken over rice. However the food itself was delish. Note that the $2 extra "omelette" is actually a fried egg. The pork was really tasty though - and I loved that they included some pieces of grilled fatty pork which taste so goood. My son also enjoyed his pho. I can see why the locals like it there.

We finally had to find out what all the hype was about!…read more We kept seeing this Japanese restaurant get top ratings and heard it was really popular in Nanaimo, so we decided to try it for ourselves. Was it actually worth all the hype? We ordered the Sora Omakase Sashimi (8 types, chef's choice) along with a few other special rolls, and the sashimi was the real star of the show. The fish was incredibly fresh and generously thick-cut, with a great variety of premium sashimi. We were impressed by the creativity, generous portions, and presentation. Compared to other sushi places we've tried in the city, the quality and attention to detail here really made a difference. The prices are a bit higher than some other restaurants on the island, but after tasting the food, we thought the quality made it worth it. If you love sashimi, we especially recommend trying their sashimi options. There are plenty of premium choices. The restaurant itself has a modern-chic atmosphere, and it was BUSY. We saw a mix of locals, visitors, and a steady stream of takeout orders. Despite the crowd, our food came out surprisingly quickly, and the quality stayed top-notch. Whether you want a casual sushi night for two or a place to celebrate with a group, the menu has enough variety to please everyone. We came in wondering if the hype was real, and left understanding exactly why it's so popular. Honestly, Nori deserves the 5 stars from us. We're not the Michelin Guide, but we can definitely see why people are talking about it. Food: 5/5 Must Try! Service: 5/5 Kids: 4/5 Presentation: 4/5 Parking: 3/5 Tips: * Reservations are highly recommended. * Walk-ins are accepted, but be prepared for a potentially long wait during busy times. * The menu is extensive, so take your time deciding. * Great option for everything from date night to group celebrations. Would I Return: Yes ‍

Great service and the food is excellent. Our best meal in the 5 days we were on Vancr Island.read more