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Trumark Credit Union

3.5 (6 reviews)
Closed • 8:30 am - 5:00 pm
Updated a few days ago

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Services - Trumark Credit Union

Personal banking

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2 years ago

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10 years ago

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10 years ago

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Marketing D.

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10 years ago

This Tru mark crew is very helpful and friendly. This site is convenient to my house.

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10 years ago

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11 years ago

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Ask the Community - Trumark Credit Union

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Firstrust Bank

Firstrust Bank

(2 reviews)

I tried calling 2 different branches to verify wire instructions. Called one branch was put on hold…read morefor 5 minutes then sent to voicemail. Called another branch in the same area and was told that they would not verify the wire instructions. I work for a Bank, trying to wire our clients large payment to this bank and was told that they would not give any account information out. Asked to speak with a branch manager and was told very rudely that she had just spoken to her branch manager. So, you want our bank to wire a considerable amount of money for a payment and won't verify the wire instructions. With all the wire frauds and fraud out in this world, your bank should not allow wires if you don't even have a wire room you can send us to, to verify emailed instructions. If you need to send funds, I wouldn't do it to or from this bank! I would not recommend as they are not willing to verify wire instructions that you received by email; you would think that you would want to protect our mutual clients' funds with all the fraud in this world. I needed to verify that the emailed instructions we received are valid.

I have been banking with Firstrust since I was 16. I never needed their help until I wanted to to…read moredo renovations on my home and take out a line of credit. I shopped multiple banks and this bank gave me the best rate and the process was so simple! Every time I go into to the bank they ask how the process is going and are always so nice! Megan is great and so easy to work with! They are loyal to their customers and I will never leave for that reason!

BB&T

BB&T

(2 reviews)

What a disaster this bank is! My husband and I applied for a home equity loan at the Chestnut Hill…read morebranch. All our paperwork was handled by the branch manager (initials DL) Right from the start, there were problems. Incomplete paperwork which she constantly excused herself with a "oops forgot to get this info from you" sometimes we had to go to her office to follow up with our questions and clearly she had to read all the information on her computer screen (while we sat there waiting) for answers because she didn't know her own bank's product! And she's the manager?? In the end we didn't use the line of credit then had a long struggle to get the lien removed from our own home's title! After SIX weeks of being put off, I went to the bank in person where a wonderful, knowledgeable person Cindy Rex issued a formal letter saying the lien was removed from our home. Strong advice, here: look at other BB&T reviews and you'll see my experience isn't unique. Avoid BB&T at all costs - this is your credit score and who knows what else that is at risk. Stay away.

I would give zero stars if I could. Heartless mega-bank. I had to get added to my dying father's…read moreaccounts and provided a duly certified original copy of my power of attorney so that I could pay the medical bills for this dying WW2 veteran. I was told I would have to wait from Thursday until Tuesday to get access to his accounts and safe deposit box. I tried to get someone to expedite the process and was categorically denied even the opportunity to talk to ANYONE about it. My bank told me they would have allowed access immediately given the same circumstances. The sign behind the customer service representative said they promise to be sympathetic. What hypocrisy!

Trumark Credit Union - banks - Updated May 2026

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