If you're desperate and have no other option, this motel will suffice. I booked it thinking I'd save a little money since I was going to be in town for close to 2 weeks. My experience was as follows:
1. They advertise free wireless internet. It is true, they have it, but the signal is weak and doesn't work half the time. Once you get connected it kicks you off. When you call the office to inquire about it, you're basically told "I don't know what to tell you."
2. The cable television connection is horrible. The majority of the offered channels don't come in, and those that do only stay a portion of the time.
3. My electronic room key card expired every 2 days despite the fact that I was staying so long. I was told this was for safety, but I didn't feel it was very safe when at 11:00 pm trying to access my room I could not do so. Granted, Warsaw is a fairly safe place, but even so.
4. I saw the same KFC cup sitting in the parking lot for the majority of the time I was there. I'm not sure that they ever cleaned the grounds.
5. This was the worst one. I spilled salsa on the coverlet on the bed. While trying to get something to clean it up, it soaked through the coverlet, the blanket and onto the bottom sheet. I stripped all from the bed and put in corner for maid to change. When I came back later after the maid had serviced my room, the coverlet and blanket were back on the bed. That made me question just how clean the room was to begin with.
6. I had to leave 2 days early and asked for a late check-out. The person who answered the phone (not positive, but I'm pretty sure was one of the owners) was extremely rude to me and told me that I absolutely could not because they had many people checking in that night. When I pointed out that I had had the room reserved and technically it wouldn't have been available anyway, he was still very rude to me.
I will say that the front desk help that I did interact with in person, were very friendly to me, so it's not everyone who is not helpful or rude, Just a few select people.
Would I stay here again? Never! I'd rather stay in another town and drive to visit my family and friends than stay at Truman Lodge. read more