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Truly Clean Pools

5.0 (1 review)
Open • 8:00 am - 5:00 pm

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Services - Truly Clean Pools

Pool cleaning

Pool maintenance

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8 months ago

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Tim's Pool Service and Maintenance

Tim's Pool Service and Maintenance

(4 reviews)

I literally downloaded Yelp to make this review, as it is my first EVER of ANY business. This has…read morebeen such a disappointing experience. First off, they have been the most expensive quote I've ever received. We've had the worst luck with pool companies - mainly the guys just quit showing up. The reason for the higher price was "our pool was more complicated than most." It is large and has a strange design, so at the end of the day, I agreed to what they quoted and honestly - just wanted someone reliable. The first 3 weeks were great. The guy came every Monday as that was our scheduled cleaning day. 2 weeks ago no one showed up at all. By the time he showed up the following week on Tuesday (no one showed up on Monday and I had to call) - the pool was green. Technician treated it and turned all pumps off and put pool into service mode. I just assumed he'd be back in a day or so. Here it is the following Friday, 10 days since they last came and since our pumps have been on and still no one has showed up. I have called everyday this week and every day I'm told "it will be either today or first thing in the morning." And that's when I can actually get someone to return my call. I left a message this morning at 10:30 asking for a manager to call. It's 1:30 - still nothing. I would typically get put there and work on it myself (although I shouldn't have to since I'm paying for a service) but we are dealing with summer travel sports and we just aren't home a lot. I can't even turn the pumps on from my phone because if it being in service mode. So frustrating. Would definitely not recommend this company.

Tim's Pool Service is excellent. I got different quotes from many companies before making a…read moredecision. And once I met with Daniel I was sold! He fixed the problem from the root, was very honest, and left the pool running in perfect condition. I recommend them 100%.

Truly Clean Pools - poolcleaners - Updated May 2026

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