Today, I went to speak with a banker about a few accounts and I worked with Dorothy. She was…read moreincredibly courteous, professional, and empathetic. She gave me a call back after my visit, and offered me some valuable education on the services that Wells Fargo offers. As someone who can admittedly get frustrated when dealing with larger institutions, and who has a natural paranoia for banks, she put me at ease and even offered that I reach out with questions about my financial goals in the future. I look forward to working with this team again when the time is right!

They are horrible, and also racist. they deposited the same check twice in my account and blamed me…read morefor it as if i was working there and did the mistake, i've never seen such a racist manager. I recall her name was Wendy Readman. She gets in the middle of other people's problems and acts like she's the victim. Wells Fargo is just losing customers with her. She pretends like she cannot understand anyone who isn't white. No matter if they are fluent in english or not. She refused to help me or let anyone help me...

What a terrible management system and horrible treatment of none Regions account holders…read more.. We cash check here every week totaling above $20k per week and are fine with paying the fees. That is not the issue here Today We would loved to open a new account, a New business account, and two safe deposit boxes as well. A simple process. After informing the nice Teller Our intentions We simple waited until an unkept man came from behind his desk as screamed 'What Do a you Want?' Whoa.... We asked him to try again with a better approach but repeated his yell again to Us. 'What do You want?' We asked he step away and said we'll simply cash another $5000 check and maybe someone else can help Us. Only the pleasant tellers helped Us. Received our cash and refused by management to even be afforded the chance to open a new account as previously stated. Told they did not want Our business. So, I have banks across the street at Centennial, Navy Federal, Hancock Whitney and Community next to Rouses,. Simply thought a bank that I move thousands through each week might like a high wealth client. So We told them that We will simply bring 20 of My friends, in separate transactions, to come and cash checks totaling over $500,000 in a single hour and The asst Mgr said You have to tell Us 10 days in advance before doing that. So, this bank obviously doesn't have enough $$ to cash simple $5000. Checks from separate individuals in separate transactions? I hope a Run on this bank does not take place? They can't cash simple checks and don't want Your business, only the fees! Guess when Fox News and the local ABC news is on scene on this hour from the individual people cashing their checks are turned away because Regions cannot provide actual cash? Only takes a few folks wanting to cash their checks,,,, Looks like a run on the Regions a bank at the corner of Hwy 59 and Old Ft Morgan Road here in Gulf Shores, Al. See You at 1:pm on Friday to run the bank

So this my latest bank. I already got barked out for lining up in the wrong place. No ATM Inside…read moreand long waiting time to get a signature. My soon to be ex-bank always greeted me with a smile, offered me bottle of water & had fresh fruit. I now know how spoiled I was thiscentury. No branches here so welcome back the bank I dumped over 25 years ago. Best newsies their tech looks so good I may not have to see an employee. Yep sometimes automation looks good when the wrong people are the choice. I had a funky experience with this bank back in the 90's & dumped them but because they are in other states & cities where family lives I thought I'd give 'em another shot. But the attitudes and now discovered fees and dirty tricks means I'm gonna have to dump 'em again all these years later. Good news is that PNC bank is even closer & both my kids bank with PNC in Pittsburgh so just waiting for them to open back up. Obviously they get the job job done for some people but for me they bite. Bottom line: movin' on ASAP

Have been a member of Alabama Credit Union for 3 plus years. Very friendly and knowledgeable…read more Highly recommend.

I was in banking for thirty years, most recently a branch manager for five years before I retired…read more My husband and I are snowbirds, spending the winter in Gulf Shores. We wanted to open an account in Gulf Shores to give us a local bank while leaving our bank account in Wisconsin. Frankly, I have never encountered a branch manager with worse people skills. Rude, unhelpful with no customer service training. Our friend had the same experience with the branch last year, which probably should have been an indication to me but I wanted to open the account at a Credit Union. Don't waste your time on this branch, if I could have given less than a one I would have.

After being refused by Wellsfargo and Regions bank because I had a out of state commercial driver…read morelicense and passport as ID, I was able to open an account in 20 minutes and deposit of $5000 cash was gladly accepted.

This the only other local PNC bank in the area. We chose PNC after retiring down here, mainly…read morebecause it's a Pittsburgh based institution and both are kids are in Pittsburgh. But I did my due diligence prior to opening accounts and was satisfied that they're a solid institution. I have written a full review at the other branch but as for this location the people have always been friendly and accommodating and they are the only local branch that can issue a debit card while you wait. I find this out after losing mine on my recent trip. Bottom line: Solid bank, tech savvy, nice app, good staff and lots of options.

WORST customer service ever. Do you ever answer your phones?…read more Ridiculous Rude tellers (Bella, Jamie). Ariel (manager) is a joke. No one there gives any care whatsoever to assist customer. Their main customer service # is TERRIBLE...hold times of an hour or more and still don't resolve the issue. Ariel, if you tell someone you are going to call them back.....do it. Stop wasting people's time. All of you need to look up the definition of customer service because you ALL are lacking!!!

Twice I've set appointments and twice I waited half and hour (walked out the second time). When I…read moredid open the account, even though it was a trust account already approved by PNC the manager did not know how to open it. Not a good first impression.

I have had nothing but great results with Mccarron. Kimberly is always spot on calling me and…read moreletting me know when insurance rates go down and letting me know if there's a better insurance option Lisa is always pleasant to talk to on the phone when you call the office.

This group is fantastic!!! We have a condo at Turquoise Place and they have gone over and beyond…read morewith communication, customer service, and overall professional. Our building got hit by the hurricane. Although our unit didn't sustain any damage, we were unable to rent out our unit because the building was damaged tremendous. McCarron was so prompt in paying a "loss of rental income" that we didn't even know we had. The amount was very fair and they were wonderful to work with during a crises. We've used them for 6 years and have had nothing but excellent service. They are that "southern" sweet with great integrity and kindness.

Disclaimer: I use online banking almost exclusively in my dealings with these folks. I also have…read morehad a few dealings with the office folks including one who actually called to thank me for being a customer. Online is pretty easy and I pay most if not all my bills using the app. Also easy to make transfers between accounts and find past transaction in your account. Every now and then things go down but not often. I have no reason not to recommend you give them a try.

From the owner: Looking for a bank in Orange Beach, AL? The Orange Beach Blvd branch is located at the intersection…read moreof Orange Beach Boulevard and Martinique Drive, across from the Orange Beach City Hall in Baldwin County. Regions Bank has knowledgeable professionals to help you take your next step while providing exceptional customer service and financial guidance. Regions has 231 branches and 321 ATMs across AL that can offer you a full range of personal deposits, loans and credit lines, business services, insurance, investment products and more. You can also take advantage of Regions services without an account, such as check cashing and/or Western Union money transfer.

This branch is amazing but do not go to Robertsdale unless you absolutely have to. Foley has never…read morecomplained about doing separate deposits for me and is always very happy to do so, very professional and inviting staff.

Can't believe a bank refused to accept an out of state commercial driver's license and a passport…read moreas ID to open an account,,definitely not a place I would recommend to anyone