This Walgreens is TERRIBLE! Honestly, I haven't found any good pharmacies in the Englewood area. I…read moretried using Kroger briefly and went right back to Walgreens. My biggest draw to Walgreens, was their points program. Unfortunately, they changed it a few years ago, and I no longer get points for my prescriptions that have no cost. I actually changed my insurance so that I could stay with Walgreens. Specifics about this location... They are S L O W. And not normal pharmacy slow, but slow like they just don't care about you slow. They have had a sign on their drive thru for months that the drive thru bell doesn't work, so you have to go inside. I started having my prescriptions shipped, because it was easier than dealing with them in person. I constantly have prescriptions that aren't filled or ones that are filled incorrectly. When you call, the pharmacist is trying to do 12 other things at once. I have never had their undivided attention in the nearly 2 years that I've been using this location. Lack of attention to the customer, lack of urgency to fix problems, and just overall lack of care, makes this a less than ideal place to get your prescriptions filled.

The worst pharmacy I have ever encountered. Some techs do their job, while others are just standing…read morethere or moving with zero urgency. When they do look for your prescription they can't find it and have to ask others to help them.

This is mainly for the pharmacy. I have an extremely complicated insurance and prescription ordeal,…read moreand while I was in Ohio, it jut so happened I needed a refill. I found this Walgreens via GoodRx, and I'm so glad I did. The pharmacist went above and beyond to accommodate me and her me the best price possible, while following protocol to make sure I wasn't scamming them with an out of state script. Everyone was so kind and helpful. It's not in a great area, but I highly recommend this place.

I ordered online for delivery. When my order was cancelled I called the store to see why the order…read morewas cancelled and to make sure the item was in stock. The man I spoke to said yes the item is in stock but they didn't have a driver. I drive to the store immediately and when asking where the item was the person in the pharmacy said they would be on that rack if we had them but we don't have any. What kind of customer service is this? I was lied to and wasted time and gas driving to this store. I don't understand why the person would just flat out lie about this. Doesn't make sense but this was my first time in this store and it will definitely be the last.

This is our regular stop for prescriptions and occasionally things like milk or cold medicine. The…read morestore is always clean and well stocked, and the employees are usually pretty friendly at this location. I've printed photos here a few times; when our Christmas photos were cropped wrong last year the employee offered a refund with no hassle and we walked away willing to use their service again because she was so nice. This particular store is a good Walgreens; overall I don't shop here much beyond prescriptions because I feel I get better deals with coupons/ sales across the street at CVS.

Excellent pharmacy and very effective part of my medical support team. The right pharmacist was…read moreinstrumental navigating rx vendor and insurance some months back when an life threatening issue called for very expensive medicine temporarily. Recently, one staff got a couple items for us while we were waiting in the car on a prescription to get filled. This was quite helpful as in addition to situation above earlier 2019, I have been sick with influenza A/copd since before Christmas this season and didn't want/need to come in. The only thing I could wish for is all the staff were as consistently competent and polite under pressure as the majority of staff are. That said, you have a range of quality service anyplace.

ima Be 6 yrs clean on Nov 17th, I am a recovering addict. Im protected by Americans w disability…read moreact and everytime I get a RX at this Walgreens it's a nightmare. Ada violations. Hippa. Insane. Deny or delay. The last visit 4/22/26 the pharmist told me 30 mins When I called. I said you're telling me that at 11am i can pick up my script, no probs and no delays? He said yes. he here's my phone say this call is being recorded. He slams the phone down hanging up on me!! I go to the store at 11am. Wait 28 mins in line and then wait til I get my RX in hand bc if you say anything they don't like, they will refuse to fill it And call it Pharmacist discretion. So i ask the pharmacist why did u hang up on me when I called just bc you heard it say im recording? he said it was a accident lol. I said sir it's an old school plastic busn phone. You can clearly hear you slam it down. I am 13 days from major elbow tendon surgery that controls my fingers And in an immobilization brace. I'm legally temp handicapped. My left arm just had the exact same surgery done isn't even 100% 24 weeks ago. It's a 3/6 month recovery. I had them done back to back. So 13 days after surgery this pharmacist thinks he's caught lying on recording. My phone was in my rt hand against my left bicep until I look to make sure its recording. When I take my eyes off of him, he panics and snatches at my phone. See pics. He hits both hands and the phone. Phone screen cracked from compression cracks either my fingers or his squeezing so hard. Idk how I hung on. I don't but I'm glad I did n bc it woulda ended badly had he gotten it. Walgreens blames me and says I'm fishing to sue them lmao. Bc iv video'd every time I got a prescription to document the ada violations and discriminatio. Iv wrote the head of the legal dept and even text w him. I don't want the money from sueing them!! I want to walk in and get a prescription like everyone else. In and out. Treated equally!! They seem to think I'm the addict still that won't see this thru or can't afford to bang it out w them. I think my 5.5 yrs clean, full time plumber,no kids. Home. Nice car paid off w full coverage and 738 credit score says I'm not the addict you are estimating me to be. lol. Before you think oh you can't record in Walgreens. Sure you can, there's no expectation of privacy in public, the store can ask you not to record and if you'd don't complain you to leave but I have video of me and store manager discussing the issues previously about ada violations. Also notice their licenses are not in clear readable public view. They are above the drive thru window at multiple locations. Illeagal. My IP16 pro camera couldn't zoom in to read a name. Have the video to show too lol. Avoid like the plague and if you've been harrassed bc of your past and in recovery hmu.

Store associate said they don't price match with online prices from walgreens website. Manager…read moreerica was rude.

I've been going to this location for years for our family's prescriptions as well as to pick up…read morevarious items. Sadly I've seen the service decline a lot in that time. PHARMACY: This is the main reason we're about to move across the street to CVS. I can't count the number of times recently that one of our routine prescriptions has been delayed or out of stock. And each month for four months now when I go for my refill on one med, it takes about 20 minutes and two people to make it go through the system right. Each time they're sure they have it fixed, and each month I go through the same thing again... come on! This defeats the purpose of using the app to "call in" needed refills ahead of time if I still have to wait at the register that long. OVERALL: The store itself is clean. The employees are a mixed bag. Recently they've clearly been coached on better customer service as they yell "welcome to Walgreens" at you when you walk in (kind of comical). Some are very friendly during check out, others give you one word answers and no eye contact. ‍

Horrible pharmacy. Rude, ignorant, useless, unprofessional, and unorganized staff.The pharmacy…read moreitself is wreck, boxes of medications everywhere. My daughter had a prescription sent there (for a pretty important medication) I went there 4 HOURS after the prescription was sent only to be told by the completely unprofessional and useless tech that they didnt have the medication and MAYBE they would have it Monday (its friday). When I asked if another Meijer might have it i was told "I mean, you can call and check." Are you kidding me?!! I'd have loved to do so... 4 HOURS AGO. Absolutely useless. Running around like a bunch of chickens with their heads cut off while ignoring patients and pretending to work, because judging by the look of the place, no one is actually doing anything. I think Ill head way south of Dayton for my prescriptions from now on.

Waited 17 mins 9:17 am before anyone came to the window. Still has never called Dr after several…read moremonths to get missing prescriptions. Moving on and over them. To disorganized. Clearly there are serious problems at this location.

This is a class joint. I love nothing more than pulling around back next to Naughty and Nice to…read morewait in a slum lot for meds.

My wife's Rx are filled here. They are customer oriented and always courteous, whether in the…read moredrive. Thru or over the counter inside the store. I have no issues with accuracy in filling the prescriptions, always right on point.

With out question the BEST in Montgomery County. I have had a Kidney transplant almost 3 years ago…read morenow, and with a transplant comes a lot of experiminting with drugs to see just how well tuned they can get that new kidney. All of the people working in the Pharmacy have done an excellent with taking caution to make sure that all of the meds that I received, even from local doctors will not effect any other meds that I take. They stay on top of the meds and their expiration times, not only for me but for my wife as well.If they don't have a med available, and I need it right away, they find another Pharmacy that has it, and they send me there. Wonderful, polite, and alway smiling.