I came to Swift Passport Services on very short notice, and Jennifer and Kamille were absolutely…read moreincredible. They were extremely professional, friendly, and reassuring throughout the entire process. I felt completely comfortable entrusting them with my passport, which says a lot about the level of service and professionalism they provide. I would highly recommend Swift Passport Services to anyone looking for a safe, reliable, and professional passport service in the Chi area. They made a stressful situation feel easy and seamless. Thank you, Jennifer!

Swift Passport and Visas made it very easy to apply for a multiple entry visa for Vietnam. Both…read morePaul Sewell and Kamille were very helpful. I visited their Chicago office and they helped me through the process. They helped calm my nerves

Yesterday my wife and I had to get our passports renewed. Sadly my wife is fighting cancer. The…read moresecurity guard R. Lyons was a great help getting her seated. He introduced us to the young lady that checks your paperwork then we were quickly sent to see Femi in his window. He also instructed my wife to go back and sit down. He processed our paperwork and sent me to see Lissette. After making a payment she instructed me on the choices for pick up. We decided to stay and go get a snack. Thanks to the hard work of everyone in that office we were able to return home with our new passports. I cannot thank them all!!! By far the most efficient government I have ever been to.

Nothing will spike your blood pressure quite like realizing your passport is expired... a few days…read morebefore an international trip. That was the situation I recently found myself in. While gathering my travel documents, I discovered my passport had expired a few months earlier. Cue the rising panic! Thankfully, living in Indianapolis meant I wasn't completely without options. After a little persistence (and a few rounds battling the automated phone system), I was able to secure an emergency appointment at the Chicago Passport Agency for the next morning. From the very first phone call with the gentleman who scheduled my appointment to the follow-up email and text reminders making sure I had the right documentation ready, the process was surprisingly organized. Once I arrived, the experience continued to impress. The check-in line moved quickly, the security staff were friendly and professional, and the agent who helped me at the window was efficient, kind, and clearly knew exactly what they were doing. Government jobs can often be pretty thankless--especially when you're dealing with stressed travelers who are only there because they waited too long (guilty as charged). So the fact that every person I encountered was patient, helpful, and completely on their A-game was genuinely impressive. I certainly don't plan on needing their services again anytime soon, but if you ever find yourself in a passport panic, just show up with the documents they tell you to bring and they'll take care of the rest. Moral of the story: check your passport expiration date before booking an international trip. But if you forget like I did, the team at the Chicago Passport Agency can definitely save your trip and might just make your day!

Shawn is terrific and world-class. I have worked with him on two separate occasions and he…read moredelivered above and beyond. Whether that be providing thoughtful guidance around the application process to taking the time to review my documents with a fine comb, his team supports you through each step of the way and is readily available. The really daunting task of applying for China Visa (and all the many documents) gets 100% simpler working with this team. Give Shawn & China Visa Solutions team a shout if you're looking for a positive, and smooth experience! cheers -

At the moment, going through the process of trying to obtain a Chinese tourist visa. However,…read morealthough there seems to be good reviews regarding Shawn, my experience with him thus far as been very difficult. So far, when I correspond with him by email, he comes across as arrogant, abrupt and rude. He has had my visa application since late December 2025 and up until the week of February 22 through 28, 2026, I did not hear from him regarding next steps in obtaining the Chinese tourist visa. When I finally heard from Shawn, he still did not provide clear procedures to complete the Chinese tourist visa. I've come to learn that an individual can easily procure a Chinese tourist visa directly with the Chinese consulate. However, at this point, since my application has been submitted with Shawn, not sure if I can still take this route since the trip to China will be in April 2026.

They made it so easy. It was completed in less time than originally thought. They called me twice…read moreto let me know what step the process was in.

The staff and office was very efficient, and we received our passports very quickly as we had a…read moretrip coming up and we misplaced our passports almost at the last minute. Thank you for all your help

Excellent visa service. Thank you, Ricky, for the kindness and professional visa for my family for…read morereceiving the visa on time. will recommend this business.

Was very worried this would not work .. and to my surprise it did…read more very detailed on what is needed and was very happy to receive my passport in record time for my trip. would hight recommend Urgent Passport to anyone needing expedited passport service. Very happy and grateful i used them.

Best customer service I have experienced in years. Fast, efficient, reliable, seamless. Highly…read morerecommended.

AVS assisted us in renewing our passports. We had a trip planned in Sept, going to Canada and we…read morehave a world cruise in Dec and we needed 10 empty pages in our passport. We only had 5. Our travel agent recommended AVS so we called last Monday. They said they would get our passports back in 7 to 10 days. With all the horror stories about getting or renewing passports we thought what do we have to lose? Last Tuesday we dropped all the paper work and our passports off at AVS. They were extremely helpful and professional. Today is 8 days later and FedEx dropped our new passports off. The service was well worth the additional fee. Thank you for your fast efficient service.

American Visa Service provided assistance for the renewal process of my Crew Chinese Visa. They…read moreare knowledgeable, efficient and make the process "painless." Their communication is excellent and immediate. I'm very happy that this service is available to crew members for processing assistance. The processing time for my renewal was less than 2 weeks. I highly recommend this five-star service for my fellow crew members!!!

I can't recommend this service enough. My boss had to get a visa for Saudi Arabia, which is pretty…read moredifficult to obtain. Aftet working with CIBT Visas last time I went through this, and having a terrible experience, this company was a delight. The instructions were clear, the service was fast, and the customer service was great. Also, it was cheaper than CIBT, and you didn't have to spend the extra money on a "concierge service" just for the privilege of having the same person to talk to throughout the process. I highly recommend!

The service and environment were amazing and professional I was please with the help I rwceivedread more

Awesome family owned travel agency that excels at customer service. Their prices on flights are…read moregreat, pretty much what you see online. But it's always great to be able to talk to an actual person if I have questions as well as personalized travel spot suggestions.

From the owner: Servicio, Honestidad, y Buenos Precios…read more Nuestro personal altamente calificado, pondra toda su experiencia a su servicio. Cada año realizamos un viaje en grupo a una maravilla del mundo. Los viajes son totalmente familiares, donde todo esta incluido: avion, hoteles, desayunos comidas y cenas, transportaciones, paseos, y todos los guias en español.