I worked with Paul at swift passport & Visa services and he was prompt, courteous, and helped me…read moreget my visa the day before I left. Thanks again Paul for all the help that you gave me.

If I could give them zero stars I would. Swift Passport services used to be great. I've used them…read morefor the last six passports for my family. They are either under new ownership or they changed their system completely. There is absolutely no need to use Swift. When you call, they direct you to the US government website to find the passport application yourself. Then they have you make your own appointment with the passport agent, usually at the post office. Then, there is no one answering the phone ever. They call you back after you leave a voicemail so if you don't have time to wait for them to call you back, don't bother. You can expedite your own passport with the post office in two-three weeks or go to another passport expediting service. Swift used to be the best in town. They had an in-office staff, they even took the pictures right in their office. That appears to be gone. For $349 I expect more than an email basically telling me to do it myself.

I had to leave the country for an Emergency, but my US passport was expired, and I did not have the…read moreappropriate paperwork to enter the countries of travel. AK and staff were courteous and knowledgeable about the approach and accurately completed the necessary paperwork. The end result was - Getting my US Passport on time and traveling stress-free! Thank you, Chicago Passport & Visa, for all your help!

said they'd have my passport in 2-4 weeks and got it in 10 days. That's a flex. the chubby Mexican…read morefella needs to get out more. Iykyk

Shawn is terrific and world-class. I have worked with him on two separate occasions and he…read moredelivered above and beyond. Whether that be providing thoughtful guidance around the application process to taking the time to review my documents with a fine comb, his team supports you through each step of the way and is readily available. The really daunting task of applying for China Visa (and all the many documents) gets 100% simpler working with this team. Give Shawn & China Visa Solutions team a shout if you're looking for a positive, and smooth experience! cheers -

At the moment, going through the process of trying to obtain a Chinese tourist visa. However,…read morealthough there seems to be good reviews regarding Shawn, my experience with him thus far as been very difficult. So far, when I correspond with him by email, he comes across as arrogant, abrupt and rude. He has had my visa application since late December 2025 and up until the week of February 22 through 28, 2026, I did not hear from him regarding next steps in obtaining the Chinese tourist visa. When I finally heard from Shawn, he still did not provide clear procedures to complete the Chinese tourist visa. I've come to learn that an individual can easily procure a Chinese tourist visa directly with the Chinese consulate. However, at this point, since my application has been submitted with Shawn, not sure if I can still take this route since the trip to China will be in April 2026.

I received my passport within a week of applying through this service. John is a true professional…read more Would highly recommend to anyone who needs a passport!

John is amazing and the real deal. He has gotten both my passport done, and my daughters extremely…read morequickly. Both less than two weeks.... Even in the middle of the pandemic for mine and with an issue on my daughters. When I was trying to get my passport renewed, it was the middle of the pandemic, and John gave me advice to wait, hoping that they would real open expedites in the later part of the summer and then I could get it in a short period of time versus the 4-6 month period that was being cited at that time. John is extremely lovely to work with, reasonably priced, and make some thing that's normally a huge headache extremely easy to do. He's worth every penny. I recommend them to every single person that I know, and we're not hesitate to use him again.

I wish I wouldn't have used these guys we did not get our passports before the trip. We took them…read moreour itinerary so they would know we needed them back by July 13. We have been waiting for 4 weeks and we still haven't received them. THERES NO WAY THEY CAN GET OUR PASSPORT BACK THE SAME DAY THATS NOT TRUE. I called the office and talked to AK on so many occasions and he was no help but he did tell me that 6 weeks was the fastest service they had when you expedite it you will get it in 1 to 2 days after it has been processed and approved by the government which takes 6 weeks. So we missed our trip. It says same day passports you will not get it in the same day next week are the week after. You can apply for a passport at the post office and save $139. Do not use same day pass port visa 203 North LaSalle on the corner of Lake and LaSalle in Chicago Il

If I could give 0 stars I would this guy took my passport form and typed it into his computer with…read moremissing or incorrect information and then charges me $139.00 for 2 minutes of his time and told me I had to go back home to get my divorce decree and come all the way back the next day. I bright that paper he photo copied it. And I took all of that to the post office. WHERE I STARTED!!! My original form was correct DO NOT USE THIS SERVICE IT IS COMPLETELY UNNECESSARY AND I WAS CONNED OUT OF MY MONEY!!

I had recently applied for a Tourism (L) Visa at the Chinese Consulate in Chicago (FYI- they do not…read moreaccept appointments for applying for a visa). I'm visiting from out of state so it did mean I was taking a mini vacation ...twice, unless I decided to stay for 5 weekdays as it takes 4 business days to process and then you can pick up on the 4th day. I applied on a Friday and it was ready by the following Wednesday according to the pickup receipt. The day of pickup, I got there by 9:05 and I was like 3rd in line to wait for the office to open but once it's almost 9:30 you won't see the line in the lobby because the people will be making their way upstairs to go through security. You stay in the same order as when you line up downstairs after you sign in with security. Once upstairs, the line splits off depending on what you are doing. There's a separate line for pickup and a separate line for applying for the visa- so just because you see 10 people ahead of you, maybe 3 of them is for pickup. So, before you go to the embassy, you need to apply via the online form and you need to include a headshot of yourself on a white background, not off-white because the application will not let you move forward. I typed just my personal info in CAPS but did everything else in normal writing with some capitalizations. Though it says that filling in your "position" at your job and "job duties" as optional--You actually need to fill it because they will make you fill it on the spot if you don't. The "where you stay form" is not optional, though it says that...I had to fill it at the embassy so just print and have it ready to give to the officer. I had all my photocopies in color but I'm not sure if that matters but to be safe, I wanted the copies to look exactly as they are. I put that I wanted multiple entries for 9 years and something, and I got multi for 10 years and I am a US citizen who had a 6 months Chinese visa 15 years ago when I was studying abroad in HK. If you have all your documents, it should be very fast at the window. The day I applied I got to the building around 10:30AM, silly me brought a coffee up thinking I can drink it while I wait inside...SIKE. You can't bring any drinks or food inside the office. So, I was outside chugging my coffee! This meant, like 7-8 people passed me while I was drinking my coffee in a span of like 7 mins and I finally went through security at around 10:35AM? I was #19 but they were on #5. I was called around 11:30AM and it took less than 10mins for the officer to review my docs and approve it. They give you a pink receipt to bring back to pickup your visa! You can pay with credit card on day of pickup and it's $140--NO CASH ACCEPTED Here's what I brought with me: - my actual valid passport with at least 6 months - printed copy of my passport -my actual copy of old passport (this is required because I had a visa before) -printed copy of my OLD passport (this is required because I had a visa before) -printed copy of OLD CHINESE VISA (this is required because I had a visa before) - copy of your state ID - printed copy of your completed Visa application with the QR Code -copy of marriage certificate (because of name change) -Where you Stay Form They had 2 officers that were just for the visa application line.

The address is 1 E. Erie. Everything was very fast and efficient. They no longer have computers…read moreto use and making copies is .25. It would have taken us a few minutes because they are so fast and efficient but we needed to take pictures which took longer that the actual processing our documents. It is a great deal for the pictures and they looked better than the ones at Walgreens.

If this is triple a towing services I'm at the right place. They sold me a 300 faulty battery and…read morewon't replace it and I have a three year warranty and purchased it three months ago. I was told from triple a it was my alternator and it's not And if I took it to a a mechanic shop and they put it in writing that it need to be replaced they would come out and replace it and I took it to dodge dealership paid 150 to check the battery and alternator And the replaced the auxiliary battery and didn't replace the main battery because I told them I had a warranty with triple a so they put it in writing that it needs to be replaced And it's gonna drain the auxiliary battery again.

I have had experiences with AAA, Allstate and State Farm insurance. AAA never call regarding…read morepayment issues. Allstate and State Farm will have an agent call. Is it any surprise that Allstate is our preferred agent for over 50 years? AAA, on the other hand has lost all of my families business in less than a year? AAA is horrible customer service.

I used their service to apply for a family visit visa. Definitely satisfied with the service and…read moretimeline and the price was cheaper than other service provider that have similarly great reviews online according to my research. All you need to know about them : 1. Clear instructions. 2. Great communications. 3. Speedy service and they actually got the thing done! Definitely recommend using them

Not the cheapest option, not by a long shot, but if you are under a time constraint and need your…read moreChinese Visa done right, this is the best place. I thought they were very prompt, super helpful and delivered on-time. Their website has a lot of very helpful information. I recommend spending at least 30 minutes reading about the requirements and then following them exactly. Overall, they are really professional and I would recommend them to anyone.

Windy City Travel helped us arrange a trip to London. Paula was very helpful in putting together…read moreour travel plan. Her assistance made the trip run smoothly and left us to enjoy a great experience in London.

We finally did it! Our family trip to Europe. Our boys are big history buffs like my husband and…read moreasked for a trip to Europe to visit specific sites/locations they chose. We decided to start planning and quickly realized we were over our heads. We found Windy City by searching online. Dana did an amazing job of listening to our wants/needs while guiding us to make wise choices as we went along. It was a terrific trip that we will never forget and we are on to planning our next two trips with her already.