I questioned multiple employees about correct contents after dock workers tried to load me with a…read moreproduct box too large for my vehicle. They checked, rechecked and guaranteed me the contents were exactly what I purchased! Unfortunately, they were closing in 30 minutes and forced me to eat a 562-mile round trip in order to return Monday with a larger transport or be in serious trouble for not getting to my contractor in time. I called Shakira who is based at HQ in Indiana to help me ship it via a currier since the dimensions my install team obtained from the "Surplus web site" should have easily fit my hatchback. She was not allowed! I repeated the 281-miles drive to Grape obtaining a larger truck...... only to be loaded with a coil unit 1/3 the size of the incorrect oversized box load before. Tim in sales, warehouse reps, etc...None are allowed to fix any wrong once you've paid. They are taught to delay, deny or banter until you give inn, or have to be referred to their most gifted grifter, "Brandon". His only goal is to obscure truth and win the argument, not the customer. That call will cease the moment it becomes blatantly obvious that Surplus City has grievously erred and he'll need to get right back to you with a solution...... He never will.

This place sucks. When the shipper they choose damages the item- they just say take it up with the…read moreshipper. The shipper says take it up with the seller. If I could give this seller a negative number I would.

I'll keep my 5 star review. We decided to get a new air conditioner, got several quotes and Rob…read morewas the only one that diagnosed the entire issue with our air conditioning (needed another return and register in an added on master bedroom) instead of just getting a larger air conditioner that other quotes pushed. Loved the service from start to finish.

I had an excellent experience with Airforce Heating and Cooling. From the start, they were honest,…read morereputable, and incredibly knowledgeable. They quickly diagnosed my HVAC issue and clearly explained what needed to be done, offering me multiple options to choose from. Unlike other companies that might push for a new unit, Airforce was brutally honest and only recommended what was truly necessary. I really appreciated their transparency and integrity. I highly, highly recommend them for anyone's HVAC needs--trustworthy, professional, and reliable.

Airy Time is a fantastic company that offers exceptional customer service! They provided our family…read morewith one of the best experiences we've ever had with home repair. Their staff is incredibly kind, courteous, timely and knowledgeable. I truly appreciated that they not only fixed the problem but took the time to explain the issue as the work was being performed. It is a great feeling to have found an HVAC company I know I can rely on for years to come. I strongly recommend them!

Buddy came out and indicated nothing was wrong with my HVAC system. I knew he was mistaken and had…read moreanother company out that confirmed system failure with a fire hazard. Daniel Eckerle, the owner, acknowledged his workers mistake and offered a refund and to make the repair the following day. Daniel informed me he was giving me his personal number to reassure me he would remedy the situation personally. I reached out the following day directly to Daniel to find out it was not his personal number. Daniel called me later that morning saying it would be a few days before he could complete the repair. He knew it was an emergency and strung me along. His company is now refusing to provide the refund after I chose to have a timely and competent company complete the repair. Do not fall for this company! Daniel, the owner, will feed you whatever he believes is needed to take your money and get the job. I highly recommend avoiding this company at all costs.

We love working with HomeSense Heating and Cooling. I have been a customer of theirs for over a…read moredecade. I always feel that they are giving us honest information and appreciate all of the communication touch points from booking to when the technician is arriving and follow-up after the visit. We've been lucky enough to have Darren for most of our visits and he always puts my mind at ease. We also are signed up for their annual membership, where they come twice a year to tune up our air conditioner and furnace when the seasons change. It's reasonably priced at $99 and helps keep us on schedule and everything operating smoothly. If you're on the hunt for a heating and cooling business, I highly recommend them.

These guys will rip you off. They installed a 2ton unit for my 2100 Sqft house. 2ton is for 1200 or…read moreless. Ive tried to tell them and they told me they would only replace it if I paid them 3000 more dollars after I already paid them 13000. they have since ghosted me because I refused to pay them more money.

Scooter was extremely professional wirh top quality service. I would highly recommend this company.read more

From the owner: Blue Fox Heating, Cooling, and Plumbing offers comprehensive HVAC and plumbing services, including…read moreinstallation, repair, and maintenance solutions. With a team of skilled and certified technicians, we provide efficient and reliable services that ensure optimal functioning of heating, ventilation, air conditioning, and plumbing systems. From expert installations to diagnosing and addressing issues in a timely manner, we prioritize client comfort and satisfaction. Our maintenance programs are designed to prolong the lifespan of equipment and prevent potential problems, saving clients time and money in the long run.

Jason put in an AC & Furnace for me. Was very pleased with work and price. Will not hesitate to…read morecall them again.

Griffin Hall from Good Guys HVAC, during a previous repair, noticed a dangerous issue with the main…read moregas line to my furnace. He observed there was a lot of offset tension on the gas line connection to the furnace due its improper installation when the furnace was originally installed. He used a flexible gas line connector to alleviate the issue (see photo) and was very meticulous to ensure the new pipe had no leaks. Furthermore, he applied additional stabilizers to ensure the pipe was properly secured. I certainly appreciate his attention to detail and his outstanding professionalism to make my furnace safer and more efficient. Griffin Halls demonstrated superior skills and willingness to go the extra distance to help his customers brings great credit upon himself and the Good Guys HVAC company. Others would do well to emulate his attitude. There is no doubt who I will call in the future for HVAC service.

Oscar came out and repaired our AC that ended up being a loose wiring. I was so grateful for the…read morespeed with which he found the issue and was able to get us back up and running. I have purchased my last 3 furnaces and AC from this company and will continue to do so based on their excellent service, knowledgeable service techs and their quick responce.

I had an AC that kept freezing up and they told me it was a refrigerant leak and were pushing me to…read morereplace my ac and furnace since it's 13yo. Was quoted 13-15k. Had another smaller company come out and after running some tests they told me my system was completely fine and it was just my air filter needing changed. They also let me know One Hour disconnected my ac and never connected it back when they left. Shout out to Indy Comfort Air for being honest and trustworthy people!! Didn't even charge me for coming out to take a look.

Very prompt and friendly service. thank u for your time in coming out after hours. you're greatly…read moreappreciated

From the owner: Mr. Fitz It is owned and operated by the Fitzgibbon family: Aaron, Josh, and Brycen, a…read moremulti-generational team with more than 30 years of experience in handyman repairs, HVAC systems, lawn care, and power washing projects. Fully insured.

Called Boone Heating and Cooling this morning at 9 and was told they would be out between 11 -2…read morethey were out about 11:30. They checked the furnace and there was a fuse that blew in the furnace. They looked over everything. We have heat and it didn't break the bank. Reliable service. Great value.

Lindley has been our HVAC contractor for over 14 yrs have always been happy with the work done,…read moreJustin has always been so helpful.

Lindley installed our Geothermal system several years ago and has gone above and beyond to take…read morecare of any issues that arose. They are great to work with,