When I think of Oshkosh, I think of primarily babies, and small children. Oshkosh actually covers…read morethe full spectrum of baby and children's/ youth sizes. There is also a much larger selection of their products than found in department stores. Products are well made. Out of all the stores we visited this Black Friday, Oshkosh was by far the cleanest and well-organized of the lot. By the time we started our shopping, it was clear that the Cincinnati Premium Outlets had been hit hard by holiday shoppers. Oshkosh looked like it had just opened. Not only was it clean and well organized, but it was also well stocked. When not assisting customes, employees were welcoming those who were walking in.

Over priced ugly clothes. Lots of them have stains. Broken toys, and broken baby things. Rude…read moreemployees and managers and owner. This place needs to be closed down. It has bugs everywhere. I dont recommend this place at all. Dont waste your money here.

This place used to be amazing with a great selection. Now it's picked through with barely any…read morevariety and the clothes are not in good condition. Not to mention I can go to any decent retail store and buy something brand new with the same prices. I took two totes of clothes up, some had tags from Carter's and other stores, and they accepted maybe 10 items. I even tried to sell them brand new Nike shoes never worn and they sent them right back. Highly disappointed with how the store has went in a different direction.

Very unhelpful staff. Needed to return a pair of trousers (wrong size bought as a gift), but did…read morenot have the original receipt. Had the credit card that they were bought on, but they were 'unable' to look for the purchase or even contact the store they were bought at. I shop so much at Lacoste, but will avoid this location in future. Poor customer service at a time when they were not even busy.

Of the Once Upon a Child stores I've been to, this one is my favorite. It has the same great…read moreselection of "gently used" children's clothing, toys and gear as all the others. The low, low prices are the same. The employees and customer service make the difference. They seem to understand that, as moms, we don't have all day to hang around a strip mall! I sold them some of my kids' clothes, and since it took longer than they promised, they apologized profusely and gave me an extra stamp on my frequent shopper's card. I'm not asking for much-- just a little friendliness. See y'all at Once Upon a Child next week when my boys outgrow this week's clothing...

If they have "buying guidelines" said guidelines are inconsistent, WILDLY inconsistent…read more I mean, this happened a little over two months ago and I'm still not over it. See, to shore up funds for a pre-order, I tried to sell a few things for some pocket money (because we know how consignment stores work) and I didn't really get anywhere with it . Apparently, they won't buy dolls without clothes, which completely ignores that the kids will redress them anyways, while selling toys that are either missing pieces or beat to hell, matter-of-fact, one of the toys I've seen was practically broken, with one being a dollhouse that has a broken elevator being sold for $18. They passed one of the items that I attempted to sell but I wasn't given a reason why. All this isn't getting into how they lowball your items and the owner's response was especially unhelpful. If you have some baby items and toys that need a new home, I'd suggest donating them to charities. Need some extra funds? I suggest selling on Marketplace, Letgo, Depop, Poshmark, or eBay, NOT at Once Upon a Child. Fairly negative experience and I don't see myself selling here again.

I was bummed that they closed down the H&M in Kenwood. I don't like ordering online because their…read moresizing is weird and all clothes fit differently. So I have to go to the store to try on all my clothes. Haven't been to Liberty Center for years. We were here for lunch and happen to stumble on it. Was super stoked. Because didn't know there was one in this area. The set up is women's on first floor. Upstairs so is men's and kids combine. It's connected to the mall. Everything is organized and not cluttered. Of course I had to take advantage of the sale rack. Ended up finding two sweaters for $13.99 and a pack of workout socks for $9.99. At checkout the cashier mentioned rewards program which is free. If you first sign up, you get 10% off your first purchase. Had to take advantage of that. Overall, I love H&M, good to know that I can shop at one even if I have to drive 40 minutes out of my way.

I've been to this location twice and both times were train wrecks. The customer service is beyond…read morelacking. An employee will be within 2 ft of you and not acknowledge you at all and when you have a question, you are disturbing them. Today took the cake. Ordered a bunch of stuff online for my daughter and none of it fit (not H&M's fault...I blame the 90's style clothing). Went to this location because it is the only one around. There is a sign on the door that says fitting rooms aren't open and we find out because they are staffed for it. It is back to school shopping time and you can't staff your fitting room? I returned my items (which were paid for using 2 gift cards and credit card). The girl told me it was all going back to my credit card which is never what happens when you use a credit card, so I went outside to call my credit card company and H&M. No credit back to my card pending (understandable) but H&M customer service told me the store told me the wrong thing and I was being emailed two e gift cards, plus credit card refund. So now I'm stuck buying clothes without the gift card that should have just been handed to me. We make our purchase and get to the car and bam, an e gift card back to my account. So now we are walking back in to make them refund and rering the items so we can use the gift cards and forever be done with this store.

Carter's has a wide variety of clothing for babies and children. Articles of clothing are well…read moremade. If looking to coordinate matching outfits, or semi matching outfits for children, Carter's is one of the easiest brands to do so with. At this particular location, it is so smart that that they have activities to keep little ones busy built into the register area. It is so much easier to pay when children are otherwise busy. Well stocked, especially on Black Friday. They were also the second cleanest store we visited that day. First place went to their sister store Oshkosh. These two stores seem to be being well managed. They were clearly prepared for the holiday shopping rush. Points may be earned through their rewards program. The program is good at Carter's, Oshkosh and Skip Hop. One point is earned for every dollar spent.

Love shopping here! Store has a great selection of clothes and all the employees are extremely nice…read moreand helpful.

Think I'm relearning what I like to find here. Most of the time, I find I haven't been crazy about…read morewhat they really feature at the front of the store and on mannequins. But when I do a little browsing, I've found that I can get my hands on some awesome summer dresses. Some fitted at the bust, and other that or float and look good with a belt. I'm always in need of things that are sleeveless! I've also had luck with finding some great pants and shorts. They've had comfortable fits, really decent prices and I love their bright colors! We'll definitely keep visiting whenever we're in town.

This young woman... I can't remember her name, but she was extremely attentive and helpful towards…read moreme and provided excellent and exquisite customer service. She just recently graduated high school and I wouldn't be surprised if she chose to make a career out of this because of how good at her job she was!! She made me experience excellent! I love the gap!

Robyn was probably the most helpful person I've encountered in 2021. I walked in on a Thursday with…read morea very important career moment occurring on Monday. This was the first and only place I had to stop, as Robyn went ABOVE AND BEYOND what I had expected. She pieced together multiple outfits for me, however every time we thought we had a winner, the jacket in my size wasn't there. Called a few stores and had my jacket overnighted from Pennsylvania last minute. Not shopping for business attire with anyone else. Thank you, Robyn and Brooks Brothers!!!

Been on a FTR roll, so here I go again. Looking for a sport coat for my husband we saw a friend…read morewearing, so stopped here on our way home. It's very clean and well stocked, also well displayed. Personnel was extremely helpful. But they didn't have what we were looking for. Stock is not the same as the full priced stores, and still not cheap. But things did seem quality. So we will be back in the future. It helps when your not shopping for something so specific. And I'm never opposed to a little shopping!