Having reviewed this company's report, I have had several different licensed contractors look at the report and then attempt to verify and or repair the True North Home Inspection recommendations for repairs. This inspection report proved beyond any shadow of doubt that the inspection was conducted by a incompetent, uninformed person that either never read the the written code books or did not understand what the code books were stating. As such it cost the seller thousands of dollars to prove the useless condemnations that the inspection falsely stated. Human error is always possible and understandable but gross negligence and a vivid lack of understanding what the code states and how it is applied is criminal. I would suggest that one hires competent qualified professionals to complete a knowledgeable competent home inspection read more

Keven is fantastic! He is competent, knowledgeable, thorough, and produces fantastic work, including wonderful diagrams, photos, videos, and clear, understandable sections of a great inspection report. We are thrilled with Keven's work and recommend him unreservedly. read more

Bryan did a great job. 1st, when I call I spoke with him and not an answering service. 2nd, Fast service and noticed little details. 3rd, Gave me a great rundown after the inspection and the full report came the following morning. read more

Bryan Zimmerman is an absolute hack. Better off hiring a blind person to do your inspection work.

Keven (yes that spelling is right) was incredibly nonweldable, helpful, and tactful. This latter point was important because I was in the middle of a sensitive purchase negotiation. Keven took the time to answer my questions, and explain everything in details. He took high res photos and videos and provided a rapid turnaround on a high-level summary of biggest ticket items. Pricing was reasonable, scheduling was flexible and service was exactly what I needed. Not sure what more I could have asked for, I will definitely work with them again, though next time they'll get that elusive "sixth star" from me if they actually fix all the issues when they find them :-) read more

Wow! I can't say enough good things about Keven! Just had my one year warranty inspection done by him and the things he found was incredible and disappointing on the builders part. The videos and pictures he took to prove what he was saying was great as well. I had a different inspector for when i bought the house and i can't believe he things my first one missed the keven found! Wish i went with keven from the beginning! I would recommend him ten times over! read more

True North Home Inspections - Home Inspectors Near Me - Monroe, Washington

Very impressed by Keven and his work that he did inspecting a home we are interested in. True North Home Inspections uses all the latest tools and technology (drone, thermal detection) and was very impressed by the report and the explanation of what needs to be fixed. Some issues that didn't seem to be problematic, Keven was able to give real examples of why it might be an issue, and it just made sense. Very impressed with the report and findings, and really appreciate his ability to explain what needs to be done. Having had multiple reviews over the years with different inspectors, the style, format, report with videos has been the best so far. read more

Five star. Very professional and helpful. We lived out of state and did all our home inspection requirements done over the phone and internet. Kyle's work was very intensive. I would have no problem recommending his service. read more

Keven is an absolutely fantastic home inspector. He is a pleasure to work with and is professional and thorough. His reports are very easy to read as well. I have done a few home inspections with him now and he is always on time and always fun to work with. He has been very patient with me while he explains how the inspection works, the tools that he uses, and how he draws up the report. I highly recommend Keven! Please note- there is another home inspection company with a name very similar. Make sure you are working with this one and not the other one. This is the true True North Home Inspections- do not hire anyone else!! read more

We have now hired Keven for 4 different home inspections. We have saved a ton of money by avoiding a few homes we were planning on buying until Keven uncovered some issues. His report is very clear and delivered in a timely manner. We will use him for any future home purchase. read more

Our friend recommended Keven to inspect a house we were interested in buying, and we owe that friend a drink. Keven was polite and prompt when I contacted him to schedule the inspection, and that professionalism continued throughout our contact with him. He showed up on time to our inspection and immediately go to work. During the inspection, he pointed out the more significant concerns and allowed us to read the report on his fancy tablet so we could ask questions about any of the smaller issues. Also, when we found a homeless woman in the house (!!!!!), he stayed collected and had a sense of humor about it (as did my husband, realtor, and I). (But seriously, wtf???? Less stable folk would have been unpleasant in the circumstances.) Our inspection started at 9 AM, ended by noon, and he had our completed report emailed to by 1:30 PM. The work was thorough and it included images from his thermal imaging gun. (Amaaaazing tool! It comforted my husband to know there were no rodents in the walls, because he would have seen those mofos with the gun.) We don't use home inspectors every day (or ever before now), but our friends told us the his prices were even better than theirs though the houses they inspected were smaller and newer. In sum, hire the heck out of him. read more

My fiance and I are in the process of buying our first house, so of course one of the first things we wanted to do was have the house inspected. After looking through a few inspectors, I came across Keven Swartz at True North Home Inspections in the Yelp forums, after someone had asked for recommended inspectors in the area. We decided to go with Keven after seeing that someone found him to be thorough and reliable, and also his prices were hard to beat, considering his inspection also includes pest inspection (which is normally an extra charge). He also offers a thermal imaging inspection (part of the original price!) of the house, which is helpful in finding leaks, missing insulation, heat loss, etc. that are not apparent to naked eye. Keven showed up early for the inspection and was absolutely wonderful. He was friendly, professional, and extremely thorough in his inspection of the house. He was totally willing to explain things to us, and how important they were in terms of being fixed immediately or in the future. He also had a laptop with him and would constantly update any issues with the house, along with photographic evidence, so we could look at his report while he was still inspecting other areas. The inspection lasts 3 hours, so you know you are getting a thorough look at the house. I'm so glad that pest inspection was also part of his services because after Keven went through the crawl space, he found evidence of some rodents that we would probably never have found otherwise until it turned into a bad infestation. Our house is 2150 sq. ft. and 27 years old, and for all of his services it only cost $395, which is amazing in comparison to some of the other inspectors around here. We were beyond happy with our experience and I cannot recommend Keven enough! If you want a great inspector who is super friendly and personable but also extremely professional and well-priced, go to Keven. You will not be disappointed. read more

I could not be happier with the service. Keven was prompt, courteous, incredibly thorough, and open. It was one of those consumer experiences that make you want to tell everyone what a great company you found. The price was very reasonable and, although many things were found in our home is normally not a thing to be happy with, finding them now, was well worth it. We used him for our one year inspection. He inspected everything from the roof to the crawl space. From evaluations of the heating system to the plumbing to pests to insulation (with the help of his thermal imaging gun). For an idea of what the report may find go here: http://truenorthinspections.net/samples/samples.html I referred a few neighbors and all have been very happy with the service. read more

Keven had top of the line equipment and provided a thorough inspection report. However, there were multiple high end areas that he overlooked and has now cost us over $4K to fix. If you plan to hire True North, you will want to walk through the house with him and make sure he looks at every detail.... Otherwise you may be better off looking elsewhere read more

We have owned and sold several homes and know that having a home inspection is an absolute necessity when you're making one of the biggest purchases in your life. As we were new to the area, we did a lot of research on home inspectors and ended up hiring Keven at True North Home Inspections. Keven is extremely professional, thorough, and most importantly, unbiased. During the inspection, he used some pretty advanced tools (FLIR cameras, moisture meter, gas detector, etc.) and found a way to inspect almost every single nook and cranny, donning full coveralls for the crawl space inspection. He is keenly observant and caught many issues that most home inspectors might not find. His reports are detail-oriented and include multi-media videos/photos (you can actually see the report in progress on his tablet during the inspection), which we found to be an extremely valuable tool when we were negotiating with the sellers. On top of that, Keven clearly has a passion for the industry - he continuously educates himself in the field and even trains other home inspectors. Already reasonably priced (prices are listed on the company's site), the advice he provided was above and beyond a typical inspection and we felt were worth every penny - we ended up hiring Keven 4 times in 8 months! read more

Keven was hired by the buyers of our current house to do a home inspection. It was by far the laziest and most inaccurate home inspection I have ever seen. It was clear that he has very little experience in doing real home inspections, other than using his little infrared camera. Our house was built in 2009 and was in immaculate condition. He went into our crawl space, took a picture of a few loose strands of insulation hanging down, then claimed it was clearly a rodent infestation. Due to this, we hired Orkin to come out and do pest abatement. The Orkin technician found ZERO evidence of any rodents or any possible access points. He set traps and came back to check them only to confirm that there was no evidence of any rodent intrusion at any time. He has told us both times that he has come out that based on what he saw, it was a giant waste of his time and our money. Keven then walked around in our attic with blown in insulation, stepping down the insulation as he walked. He took pictures of that and said that it needed to be fluffed back up. (He was the only person to go into the attic since the house was completed and was registered as Energy Star Rated). Keven then noted that our hot/cold water manifold had several lines that were shut off and could not identify what they were connected to. If he had just leaned forward a few inches, he would have seen that they were all extra water lines for future additions if desired. All of those lines were capped and hanging just 3 inches below the access panel in clear view. Again, laziness was on full display. There were multiple other things that he brought up which clearly showed he has no business doing home inspections. If you want someone to make up non-existent issues that cause everyone problems and money, then THIS IS YOUR GUY! read more

Keven is exactly what you want in an inspector: detail oriented, hard working, professional, experienced (12+ years), unbiased and knowledgeable. He got to the house early and got to work right away. He was recommended to us by a friend and was able to get in on short notice (next day) and tight timelines (8 am). He was able to explain things he was seeing that might be cause for concern and back it up with solid evidence and experience. He could then give recommendations for what things were the most serious, to repairs that could happen down the road. We gave Keven a BIG job. It was a house over 100 years old, with an addition, and a lot of different era remodels. He could not only point out small issues that we never would have noticed, and why we should take note of them, but could point out quality of upgrades that had been done, where the previous contractor may have cut corners, and explain reasons behind why something like "sluggish drainage" could be indicative of a bigger problem. It gave us such peace of mind to go over the initial finding of the report on site and as he inspected the house where he could answer any questions we might have, but the final report he sent the next morning was impeccable. Easy to understand, good use of photos and embedded with explanatory videos. My husband and I aren't particularly knowledgeable about home structures and so to not only have the information, but the explanation, put us in a great position to negotiate with the home seller. Keven's professionalism & ability to remain objective is what really impressed us. When giving his report onsite our real estate agent began to push back aggressively on his findings of water in the basement and mold in the attic, trying to make the issues seem less serious than they were, and attribute them to the house's age to make a sale. Keven was able to calmly explain his observations, back them up with video he had taken, and reiterate his concern that these were health & safety concerns that would just need to be fixed regardless of the age of the house. He wasn't recommend that we buy or don''t buy the house, or that the seller would have to make the repairs, simply that they were big issues that would need to be addressed by SOMEONE. He was very objective and he didn't back down when our real estate agent got very aggressive. Plus, he utilized cutting edge tools to get us the most accurate information. He wasn't depending on the tools to do his job for him, but using them as a way to back up his finding and go deeper in the inspection. The thermal camera helped find missing insulation, drainage issues, etc.His report was done on-site and had clear image call outs, videos, thermal imaging and thorough descriptions of everything he called out. We would ABSOLUTELY recommend True North Inspections to anyone looking for an objective, thorough, professional inspection that will give you peace of mind that you're going into a purchase 100% informed. read more

He did a great job for the inspection of my home 2 years ago in Gig Harbor and came back a second time free of charge. There are some things that could have been recommended but I don't think you really know until you move in and know 2 years later. I've been really lucky. I'd definitely hire him again. He was very kind and thorough and got into spaces that I didn't think such a good size man could fit into! Thanks Bryan. I still have your #. read more

I see Keven with True North very often since my employer is hired frequently to inspect sewers for presold houses. I also meet multiple other home inspectors as well. I have never seen the same amount of thoroughness and professionalism that Keven brings to every inspection. The amount of times I hear Realestate agents rant and rave about him makes me feel good to go out of my way to refer him. I was talking to an agent one day and he said "I even find myself getting upset when my clients do not hire Keven". read more

Keven was excellent to have as a home inspector. We were thoroughly impressed by his comprehensive approach to each area and his professionalism, knowledge and willingness to educate and inform us throughout the inspection process. The first house we brought him in to inspect we ended up walking away from, largely due to some of the not-so-apparent things that Keven found. His inspection report contained relevant photos with areas of concern circled and commented on, including thermal images where appropriate, and a pest inspection to boot. In my opinion, "competitive" doesn't begin to describe his pricing; it's more like "sets the bar for everyone else to try and come close to matching." When we found another house that we wanted to buy, it wasn't even finished being built but we knew we needed to get it under contract fast. Despite many people commonly foregoing an inspection on brand new houses, there was no question that we wanted Keven's keen eyes to come in and give us his opinion. Despite his inability to inspect everything due the incomplete nature of the house, he found many areas that we were then able to work with the builder to ensure they were done properly. He even gave us an unsolicited discount for repeat business, and then offered to come back once the house was fully finished and complete the areas he was unable to inspect the first time around, free of charge. I can't imagine how he could have exceeded our expectations any further. read more

We are in the process of buying a home and had Keven do our inspection, and he completely exceeded our expectations! I have had many friends tell me when they purchased their home the inspection was quick and vague and they weren't even sure what the inspector checked. Not the case with Keven! He was very thorough, and even took pictures and/or video of all issues found, and sent us an extremely detailed report the next day outlining the issues he found. What I most appreciated was how he clearly communicated which issues were okay to push off and not worry about, and which issues were a big deal and should be addressed with the seller. I am not a very 'handy' person and have never had to fix or maintain a house so I would have never been able to determine these things on my own, so it was key in us being able to make a smart decision as we moved forward with our purchase. I would absolutely recommend Keven to any home buyer! read more

Keven saved us from purchasing a very pretty money pit. I can't say enough good things.

Now I understand why there are so many 5 stars for Keven! Keven did an inspection for me last Friday evening and I was extremely pleased with his service. He used thermal imaging during the inspection on top of regular gadgets and found some issues with it. Throughout the entire process, he was patient and explained problems, impacts, and recommended actions clearly. He also chatted about how he loved employing latest technologies in home inspections and making customers happy. After the inspection, his report was delivered at 5:26 AM on Saturday! Talking about timeliness! His report was very thorough and easy to read. Keven was also kind enough to answer quite a lot of follow-up questions. I'm one of the happy customers and I highly recommend him. read more

We are in the process of buying our second home and our realtor recommended True North Home Inspections. I would HIGHLY recommend anyone who is having a home inspection to use Keven. He is worth every single penny spent. He is very thorough and walks you through the inspection. He was very prompt and we had a summary of our inspection the same night along with pictures and videos of things he found within the home. He uses an infrared camera and is able to see things you would not see without one. I cannot say enough good things about him. I will never use another inspector and 100% recommend him to anyone. read more

We were given a stack of cards to decide which home inspector we wanted to use and so of course first thing we did was look on here to see who was the best fit for the job. Keven had all amazing reviews and of course these reviews were not lying! He was as amazing as it gets! When he arrived he wouldn't do our inspection because we couldn't get the heat and the water turned on as our house was winterized and he didn't want us to waste our money on an incomplete inspection, that was his first big win over with us. Then he was nice enough not to even charge us to come back out because it wasn't our fault that the companies wouldn't turn on the heat and such for us. He rescheduled with us and came back and did a fantastic job of checking out our new home. He used thermal imaging and showed us where heat was escaping water damage and everything! He was also very nice and defiantly didn't disappoint. He has defiantly made buying our first home a great experience and making sure that we don't get into a house that isn't worth buying and I hope he is still in the business several years down the road if we decide to move because we will 100% be using him again when and if we get a new home! read more

Keven is an awesome dude. When we first saw him, after we booked him over the telephone we were worried if this very young looking professional could deliver? We thought we had a rookie on our hands, but he turned out be one tough cookie. He assured me that he is an old pro and had more than a decade of experience doing home inspections. Turned out be first of our very good experiences of the hectic process of house buying. He gave us an outstanding inspection and his report was very detailed. He patiently explained the problems he saw and the possible solutions to each. The seller was mightily unimpressed and I am sure he will leave a vitriolic review for Kevin, but we got everything fixed thankfully. He has the gizmos to find out problems in every corner and crevice. All my friends were mighty impressed with his detailed report and some even asked for his number as they were planning to enter the house hunting game. We have had friends show us their unimpressive inspection reports and praise ours. Kevin not only inspected the roof carefully, but also comprehensively checked the attic. he even pointed out details which I thought were minor and unimportant at first glance and explained the dangers of neglecting them. When he saw me panicking he also calmly made me understand that the house was one of the better ones he had seen and the issues easily resolvable. He does nitpick ( in a good way, because the house we thought to be spic and span ran several pages of fix it issues ) but he tells you which one is a red flag and which one is not, which was extremely helpful for this perplexed first timer. He is very friendly and affable and we refer him to all our friends planning to blow away their life savings on that dream home. We cannot thank our lovely agent Roslyn enough for referring Keven. read more

We are buying an older home which many of you may know that comes with it's own set of special issues. Keven was awesome! He totally shifted some stuff around to make our inspection work, as I was set on having him do our inspection and didn't want anyone else. He does a thorough full inspection which includes a pest inspection and he does a thermal inspection. He walked us through everything and answered all of our questions. He found things we wouldn't even have thought of as being an issue. We were able to view most of the report while he was doing other things, and he had a full report to us the next day with a detail summary attached as well. He put together a binder for us that included everything you would need to know about your house and also fits the finished report. Between the technology that he uses and his overall knowledge Keven did not disappoint. I couldn't be happier with the service we received and if your getting a home inspection done all I can say he would be worth the wait if he's booked. You will not find a better home inspection anywhere. read more

I was buying my first home and not sure what kind of questions to ask or what to look for. Keven walked me through the process and showed me what to look for. He didn't sugar coat anything and showed me the places he was worried about. His report was easy to read and understand. I liked that he used videos and diagrams. He told me that the way the house was I shouldn't live there unless some of the damaged got fixed. I decided to take his advise and not buy the house due to too many issues. read more

We hired Keven after read his good reviews on Redfin. However, his customer service is the worst! He came in ~24 minutes late and didn't give us any discount. He didn't want us to follow him during the inspection and said that he would explain us the items in the report after he finished the whole inspections. He wasn't that busy since we saw him standing and doing nothing several times (such as watching the sky outside the house) during the whole process. We occasionally asked him questions, but he always said that he will explain us after the inspection. However, he just talked briefly about his findings and only pointed us 2-3 items in the report after finished it. He said that he didn't have time because he needs to rush to his next appointment and told us to read the report ourselves. Our agent had to meet us in house again to go over the items in the inspection report and tried to figure out what he mean in the report. The report is good and clear with nice photos and he did find the issues that need to be fixed. No phone follow up. He replied by email after 1-2 days. read more