I have been going to them for the last 4 years and they always deliver a friendly service and beautiful nails. Highly recommended!

Horrible! Avoid at all costs. Went in for a pedicure and the women were talking shit about me the whole time, not to mention the service was shit! DO BETTER! read more

This place is clean. Great gel pedi's, gel fills and dip! A multitude of colors to select from. Highly recommend.

I used to come here all the time, and I loved it here. The quality was great, they were quick without rushing through, they were all super nice, and decently priced! We moved away and I hadn't been here in a while, but my friend and I started coming here 2-3 months ago again and I was making the drive because I loved this salon. My first time being back, no one recognized me, which was understandable and would have been fine, but I was treated completely differently. They muttered under their breath the entire time, ignored my requests multiple times, and I left with less than good quality nails. Disappointed, but I assumed it may have been an off day. The next time I came in, they asked me if I'd like to get a pedicure with my nail service at least 5 times. I can respect the hustle, but because of my last experience I decided that I wanted to just get my fingers done. After I declined, their attitude completely shifted. Pretty much same experience as the previous time, but they cut me multiple times. I'm sure it was an accident, but there was no apology or anything, just an eye roll and a spray down with rubbing alcohol. I decided to give them one last chance, and my friend and I came in on a week night at 6pm for a fill. When I called to make the appointment at 10am that morning, I confirmed that 6pm was not too late to come in and they didn't need us earlier. When we got there 10 minutes early, they seemed irritated right off the bat. This was our worst experience so far. One of the ladies was working on someone else's nails when we came in, and basically said that customers who come in at 6pm are disrespectful to the fact that they close at 7pm. We ignored the comment, seeing as I had already clarified with someone else earlier that it was okay. My friend and I sit down and start looking at colors, rushing because both of our technicians are irritated that we don't already know what we want. We both choose a color, but change our minds in a few minutes. Now our nail techs and a third tech are all irritated. Whatever, we move forward. My friend said she wanted a red color, and she picks one out. The nail tech looks at the color, says "that's pink but okay". I leaned over to see what color she picked, and my tech pulled my hand and said "don't move" and then smiled. I apologized. She proceeds to rush filing my nails, filing my skin numerous times. I look over at my friends nails, and she has literal circles on her fingers. She normally gets almond, but the nail tech told her she was unable to "do almond shape", despite her nails having already been almond shaped. More of the same stuff from the previous two visits happened, so I'll spare the rest, but we were completely unsatisfied with the results. Both of us have uneven shapes, lumps, uneven paint jobs, and lengths to our nails. We were charged $140 for 2 fills, and tipped $15 instead of our normal $40. We won't be coming back here, but I hope they improve and go back to their old customer service. read more

We love this place! The technicians are friendly and do a great job! When my daughter and daughter in law want to do something together, it almost always involves coming here for pedis. They offer cold water and sodas, and are usually available for walk-ins. The hot hot rocks and wax treatments are wonderful, as well as the leg and foot massages. We've come here about 20 times, and it's our go-to place! read more

If you're looking for the best nail salon in the Washington area, ask for Wendy she is the best of the best her and her husband are. What can I say about them? They're amazing people they really listen to what you want. Every time I came here my nails always looked gorgeous. Always the way I wanted. read more

True Nails & Spa - Nail Salons Near Me - Bonney Lake, Washington

It's my first time here, and I usually go to puyallup but because I want to be closer to where I live I went to this place, and I wanted to try this "True Nails & Spa" and they welcome me with Greetings they also offered me a drink while doing my meni pedi. The guy who did my nails listen and understood what I want, I will definitely go back. I dont remember the guy name but thank you! read more

True Nails & Spa - nails manicure - Nail Salons Near Me - Bonney Lake, Washington

I normally get my nails done in Tacoma because I live there but I was in BL to work and I decided to stop and I couldn't be happier. Wendy was very pleasant and so polite. She did an amazing job on my nails. She made sure that everything she did was to my likings. Thank you. read more

True Nails & Spa - Nail Salons Near Me - Bonney Lake, Washington

I use to come here years ago before I had my son and they always did such an amazing job + very fairly priced. Then a few years later I decided I wanted my nails done again. As a single mom to a 3.5 year old he had to come with me & wanted his nails done. ALL of the workers made me feel so comfortable bringing a young child to a more "adult" setting. He LOVED it and honestly it gave me a momma break with how attentive the workers were with him. Amy did an AMAZING job on my nails and got us in/out asap. I can't remember the ladies name who did my sons nails but she did such a good job on his as well. Still very fairly priced and still doing an amazing job. Will defiantly be getting my nails done more often again read more

True Nails & Spa - Everything I asked for + more - Nail Salons Near Me - Bonney Lake, Washington

I got my first pedicure of the season and my feet were so dry and jacked. They made me feel super welcome and were very accommodating. The staff seemed to work together well. They also fit me in near closing and I had a big event the following day. read more

wish I could give more stars as they truly are my favorite nail salon!! Every time I come I have a design and they never let me down! Always willing to go above and beyond from making sure the shape is how I like to the design!! when people compliment my nails I always tell them True Nails and Spa in Bonny Lake there the BEST IN THE NORTH WEST!!! read more

Terrible customer service and crappy service. I got my toes polished and the tech barely covered my toes with polish. I went back and they wouldn't even fix it. read more

This was my third time ever having my nails done (always do them myself) and this was my best experience so far. I had a few intricate textured nail designs that I showed to Mimi and let her pick which one to do. I also told her she can freestyle/do whatever else she wanted to them. I attached the inspo pic she chose and then a photo of my left hand. They look great! Not perfect, but I've accepted no where will ever give me *exactly* what I want except myself. She did a great job, fast, offered me a beverage, cleaned the station as she went and asked my opinion throughout (I'm very quiet/reserved and don't easily offer my opinion, so I appreciated that she did this). Top coat was forgotten on one, only realized when the chrome came off a half hour later with hand sanitizer - I went back since I was in the area and although Mimi was with another client, someone else redid the chrome and top coat immediately for the one nail and didn't make me feel bad for coming back lol. Overall do recommend and I would go again, but for my wedding/when I need them perfect, I will still do them myself. read more

True Nails & Spa - Inspiration pic - Nail Salons Near Me - Bonney Lake, Washington

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if you want the most long lasting yet natural looking acrylics go to Leena. She's wonderful at what she does and truly goes above and beyond to make customers happy. I will never see another person again if I can help it. read more

Love this nail salon. Clean, friendly, awesome mani & pedi's with paraffin dip for hands & feet. So glad I discovered this place. read more

Been coming here for years and never disappointed . They always remember me , kind and fair prices .

Got my nails done here on July 30th. Still, almost A month later I have the worst indents in my nails I've ever seen. They're so damaged from them. Also, while doing my nails, the woman cut me pretty bad with her file where there was blood dripping down my finger. Not the usual tiny cut ou get. All my nails began lifting almost immediately. The shapes were completely uneven, and the "nail art" was not in any way what I asked for. When I asked her to fix it she covered it up with polish on the rough edges and said "it doesn't look bad from far away" no one should ever go here. If you want quality work, definitely go somewhere else.. anywhere but here. read more

True Nails & Spa - One month after getting my nails done. They have no regard for how horrible they treat your nails. - Nail Salons Near Me - Bonney Lake, Washington

Went here today and they were all so nice. They listened to my preference of just filing my nails rather than cutting and made sure the water temp for my pedicure was the right temperature. Toes look great and felt taken care of :) read more

True Nails & Spa - Pedicure - Nail Salons Near Me - Bonney Lake, Washington

I've always wanted to give this nail salon a try since it it in close proximity my house. My daughter got basic gel polish and I received a full set with gel polish. We paid $85 and by day three the polish on my daughters fingers had completely peeled off. My full set is thick and uneven and the shape is terrible, not to mention they started to lift away from my natural nail within 4 days. I will not be returning here again. read more

Ripped my first time acrylics off damaging my natural nails. So painful. So disappointing. Now I know better. If a technician pulls out the clips and tips to remove acrylics...run the other way. That technician either doesn't know what they are doing or just doesn't care. read more

True Nails & Spa - Nail Salons Near Me - Bonney Lake, Washington

I should have read the reviews before I came in. I got a gel polish manicure and it started lifting within a week. I didn't have time to come in immediately to get it fixed. I came to the salon to take it off 11 days after my manicure and they charged me. Usually manicures last about 3 weeks for me. I will not be coming back here. read more

It's hard for me to give stars on this one because I love the people here and they do a great job BUT...the last 2 times I have been here, they have called me after I have left to tell me that they didn't charge me enough and ask me to come back and pay more...we paid in cash to get the discount...gave them a huge tip and now they want me to drive back to town and pay them another $30 EACH??? I'm having a problem with this...Hate to say it but they have definitely lost my business and all my friends too.. read more

The only good thing about my experience was I didn't have to wait for my services. The mani pedi I received was sub par. After spending $70 my toe nail polish is already cracking and even after telling her I had old clear polish on she didn't bother to take it off and painted right over it. Now my nails are bumpy. I also don't like that she was more concerned about taking to her co worker than ensuring I received the best service possible. I felt I was more of a bother than anything. Will never go back. Too many other locations to choose from. read more

Ana did my ombré nails - I didn't realize what they meant by base color and should have went darker but they still turned out great! read more

True Nails & Spa - Nail Salons Near Me - Bonney Lake, Washington

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I switched to True Nails about a year ago and I couldn't be happier. My favorite is powder but they are great at gel and French tip as well. There pedicures are also amazing and they dip your feet in paraffin wax. Tina is the best. I make appointments to make sure I get in since they are always so busy. read more

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This used to be my favorite nail salon. The quality has gone way down and the prices have gone way up. I got a gel manicure that lasted about 3 days before major chipping. They offered to fix it, but I'm going to take my business and time somewhere else. read more

True Nails & Spa - Nail Salons Near Me - Bonney Lake, Washington

They are really pricey but you are seriously paying for their time, service, and what you are getting since they don't rush you out at all and take their time on you and also if you are someone like me who goes all out with designs then you will love the designs that they can do and they hand draw on your nails. It is truly a talent and art of what they create on your nails. I wasn't disappointed and you won't be either if you go here. read more

I went and got my nails done over the weekend. They did a decent enough job, very slow however and started my sister AFTER people that walked in after her. My complaint is the customer service. After spending the day with my sister I went to leave and noticed I didn't have my keys. The last spot I had them was at the nail salon. I waited for them to open the next day and called. The gal on the phone REFUSED to go look for my keys. She told me there was no way they were there because they weren't in the lost and found. I asked her to walk over to the second table from the door and look. She said no! After I told my kids and I were stuck at my sisters and couldn't go anywhere because they were my only keys, she said to call back at 5! I of course got upset and raises my voice, which made her give the phone to someone else. Guess where my keys were!! That's right, right where I told her I left them! I will NEVER go back to that place. read more

I love this nail salon! Tina is always super nice and does an amazing job!! She takes her time and gets everything perfect! Finally found a reliable nail salon! read more

True Nails & Spa - I love this nail salon! Tina is always super nice and does an amazing job!! Finally found a reliable nail salon! - Nail Salons Near Me - Bonney Lake, Washington

I went in to get a full set 2 days before I went on vacation. while getting them done I felt she was in a hurry because there was people waiting. When I got home I put on my glasses and realized they were not even so I filed them. The day I was leaving for my trip I started lifting and had to go buy nail glue as I didn't have time to go back to get them fixed. While on my trip I started lifting more. I will not go back. read more

#1 place I recommend to all my friends and family. I come back each time. Great service, and a great salon owned by the sweetest couple. I see some with a different experience then I and that's understandable. However, after the new management, the place turned a whole 360. Remodeled the salon into such a beautiful, relaxing one. Like I said, recommend to my friends and family this place and they are as well pleased. I can't compare my experience to those who had it "worse". Again, I've come here many times and each time is a pleasure. I really recommend everybody to go here. Ask for Tina!! She's the manager and does such pretty nails! The sweetest pea you will meet. Also, I've done a wedding party here once and it was fabulous! Great place for party as well. Very welcoming. Please, take my words and go in and treat yourself for their pedi and manis. You won't regret! read more

Been here a few times and it has been a pretty good experience. Made an appointment and even asked what was a good time to come I so they weren't busy. When I got there they were busy, I had to wait about 10mins no big deal. But then Tina the manger rushed to do my nails and did such a terrible job so she could paint a 5 year olds nails because the mom wouldn't shut up about it. She spent less than 15 mins on my nails and it shows! All different lengths, didn't reshape them, barely any acrylic and she cut me! Then when she painted them she didn't even paint the sides. Time to find a new nail salon because they just lost a customer. read more

True Nails & Spa - All nails are different lengths and shapes. - Nail Salons Near Me - Bonney Lake, Washington

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Just got done getting my nails and toes done for my bachelorette party! I have been to this nail salon a couple of different times and have always had a great experience and outcome. I absolutely love how my nails turned out today. I would definitely recommend this place. :-) read more

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I have not gone here In a long time, so with the new owner I didn't know what to expect. She did a great job on my nails and they look so good. Defiantly going back ! read more

True Nails & Spa - did a great job on my nails and they look so good. Defiantly going back ! - Nail Salons Near Me - Bonney Lake, Washington

The girls here are rude. Decent job on the nails, but it feels awkward in here. Work on your customer service ladies. Wouldn't recommend read more

Just had the worst pedicure I've ever had here! Got a guy and he was so rude the entire time. He rushed though EVERYTHING!!! He cut me and made me bleed while trimming my cuticles then didn't even apologize and put some sort of blue stuff over the cut which stung immensely!!! Then scratched me twice while taking off paraffin as fast as he could after the two second massage.... I have been here before and it was good but now I'm so mad I wasted my money and am in pain still and my polish I could have done better. Definitely disappointed...I won't be back I would give 0 stars if I could read more

BEST pedicure in Bonney Lake! Plus lots of options for nails , gel, glitter acrylic, etc.... New Owner has made LOTS of improvements. Friendly staff. read more

Visited True nails on a recommendation- never again! No foot soak, no massage, do not speak English! They do not allow your pedicure to dry and rush you out the door as fast as possible, after demanding "I need my money. You give me my money" immediately after they finish painting your nails. My pedicure looks terrible - smudged paint, uneven nails, oh I could go on. If you like to watch horror movies cranked up to full volume while the employees slurp their noodles this is the place for you! Is no star an option? read more

I give her credit that she tried but if you cant do something just say so. 48$ for something that looks like I did it at home. read more

True Nails & Spa - What she said she could do - Nail Salons Near Me - Bonney Lake, Washington

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This was my first time getting any service here and it was a set of nails. The shop is cute, but could really use a cleaning. I went there around 1:30, so not at closing time, but it was just so dusty and the floors were sticky. This salon does seem to move people in and out quick, but at least dust the station off before your next client sits down. I didn't get a pedicure here so I'm not sure how clean the thrones are. They might be just fine. The staff is friendly enough, but it's more like your just $20.00. I was never asked my name or told what my nail tech name was. I was in and out. I got a set of pink in white nails. The set was nice enough for what I paid. She was quick and gentle. The nails I'm sad to say started to lift 3 days in. I am a big believer in "You get what you pay for." Their prices are very reasonable, but I'd rather pay a little more for better quality. Give it a try tho. It might be better for you and I was there on the to do list for a clean the shop day. read more