I don't usually write reviews, but this one is absolutely deserved! From the moment I walked in, I felt welcomed, comfortable, and truly cared for. I had just moved to Federal Way, and it honestly felt like the universe brought me here because I've finally found a place that understands me and my style. They didn't just do a fill--they listened, they got creative, and they literally had fun bringing my vision to life. That kind of energy is rare, and it made the whole experience so enjoyable. There's a legend here by the name of John, and let me tell you, he is a true artist. He didn't just do my nails; he understood exactly what I wanted, added his own creativity, and turned it into something even better than I imagined. If you're looking for a nail salon that's welcoming, fun, and filled with talent--you've found it. I'm beyond happy with my nails and grateful I found my new go-to spot. read more

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Would not recommend this place. Pricing is not consistent. Too many upcharges. Everytime I am there the prices changes and if you ask questions the owners push back, gaslight you and give you a lecture on how they feel disrespected because you asked. SAVE YOURSELF A HEADACHE. Will never return. read more

TJ Nails - Nail Salons Near Me - Federal Way, Washington

Clean, bright space. One of the largest color selections I have seen in awhile. Friendly and welcoming employees. Got a deluxe pedicure and it was along the lines of other salons in the area. Reasonably priced. The jets were not working in the tub but the massage chair was working fine. read more

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I usually have Hana do my sets, she's always very friendly and kind. I visit every 2-3 weeks and the whole staff is very professional and polite. I get seated quickly and even at times with no appointment they make me feel like a priority when I step in. My nails are very healthy and Ive never had a problem with service or treatments (as sometimes I also get my eyebrows threaded) read more

TJ Nails - Acrylic Nails - Nail Salons Near Me - Federal Way, Washington

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So they messed up my appointment. I scheduled an appointment online and they called an told me that they were closed at that time. No worries, right? I can reschedule, right? The lady on the phone was then so rude to me, and told me they were booked up. I then said, okay well maybe you should work on fixing your website, because it let me schedule an appointment when you weren't open. She said that was impossible. I said obviously not, because you clearly got the appointment, hence why you are calling me. No worries that there was a problem with the website, it happens all the time. The lady on the phone continues to be rude to me, so I said to just not reschedule my appointment. After hanging up the phone I received a text saying that I was banned for unfairly canceling my appointment. I never canceled mine lol, they did when their website messed up. Although I don't recommend going here at all because of how rude they were, definitely don't book online because their website doesn't work and if it messes up they might screw you over. read more

So apparently my post was removed because TJ Nails is now opened again on Sunday. My initial complaint was that I had a standing appointment every other Sunday. I went to my Sunday appointment only to find out they were closed. I went online to see if they changed their times and it said closed on Sundays. No one called to tell me that they weren't going to be opened on Sundays and to reschedule. I felt that this was poor customer service especially since me and my daughter had been going there for years. I stand by what I said TJ Nails doesn't have good customer service. I now go to a nail salon close to my house that has wonderful customer service and great prices. read more

I am a repeat client at this nail salon because Tim is a perfectionist! My gel - chrome nails look beautiful every time! Very friendly vibe there, too! Thank you!!! Rebecca read more

I have fungus growing on 4 of my nails after 2 months of recent visits acrylic nails with gel polish. Tried to go in and talk with someone but the lady said this happens to her nails too, and that I probably left them on for too long. She offered to file them down and put something on them, but I don't trust this salon with the safety of my nails any longer. I visited on 4/4, 4/18, 4/25 and had a pedicure on 5/6. My nails DID NOT look like this prior to visiting this salon. I'm paying $70+ for nails every visit, to get a fungus. I've never in 20+ years of having my nails done experienced this. YES TJ NAILS WAS THE SALON WHO DID MY NAILS. read more

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Very lovely place to be in. The quality of service is top notch. They take their time to work on you read more

TJ Nails - Nail Salons Near Me - Federal Way, Washington

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I went here to get a pedi for the first time, I picked this place because it was super close to my work. They got me in right away, everyone was nice. Overall the service was good. My issue is after the appointment, at 3 am I woke up and my big toe is completely swollen and was bleeding. I'm 3 days after and it's still in the same condition with a scab and throbbing pain. I won't be coming back here. read more

I came to do pedicure, the staff was very enthusiastic, beautiful shop clean airy,good service

Called in on a whim on Veterans Day to get my nails done. A very nice day of pampering and they were able to fit me in for my Mani-Pedi! Very gentle hands did my fingers and toes, and I felt well taken care of. The massage chairs are your typical spa chairs at any nail place, but the real treat was the jostling that was my shoulder and neck massage, not for the faint of heart, but it sure did feel good. They were able to do my nails and toes with Gel polish that matched my natural tone, not clear coat, and I am very satisfied, more than 2 weeks later and the gel is mostly intact. I have only heard about this place from my cousins who frequent this place often, and I'm glad I finally checked it out, I will definitely be back again soon. read more

Everything from my greeting to service. Always keep my nails nice. I get compliments even when I na fill. My favorite place for 5 years now

Yesterday I had a nail appointment with Tina and I did not like how my nails turned out. One of my nails already came off and she did not shape them how I wanted them nor did she add the gel correctly either. She had made a rude joke to me which I did not appreciate but had the audacity to tell her coworker in front of me and not only that but she made me bleed when she was filing my nails but did not even bother to apologize. Never going back again worse service ever read more

I came to get a pedicure after work right at 6 pm, i thought my service was rushed by Hana , i asked to put tips on my toes when i came in, and i thought my service was not what i paid for such as a relaxing experience, customers came in as closing time came closer, my appointment was rushed , my tips were long on my toes, i did not get cuticle removed off my toes as that is my favorite part of my service, since i grow a lot of cuticle on them. I asked Hanna to remove them because they were not removed during my service she told me no because she put paint on them already. I also asked for my tips to be shorter and she said no as well. I felt like they do not care for customers but to get money in. I did not feel good during my service. They should care about the customers during their service and not rush through them to get the next person in. I know it would be a problem if i didn't pay for the service i didn't receive . I felt like i dropped my hard earned money tonight. Talk to your employees thank you. read more

Service has been great to me so far, they do an amazing job and have lots of different shades to choose from. Walk ins are welcome but if possible to avoid a long wait call in and make an appointment. I've loved all my sets here and I think prices are fair for the Federal way area. read more

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Every time I come they do a great job! Tbh I was just here last night & double backed to come back get my toes done today! read more

TJ Nails - Nail Salons Near Me - Federal Way, Washington

Was my 3rd time coming here and today definitely was the best. I showed Jonny a picture and he hand drew the lines and the snowflakes ... unbelievable Absolutely recommend this place read more

TJ Nails - Hand painted snowflakes.... Awesome - Nail Salons Near Me - Federal Way, Washington

Eric is truly amazing! He can duplicate most designs. If your looking for a clean place not priced high this is the place. read more

TJ Nails - Nail Salons Near Me - Federal Way, Washington

The wife and I tried several nail salons throughout the area, but we've always come back to TJ Nails. We been a customer for over seven years. Jenny is our girl who always does an outstanding job. Mark Tacoma read more

I have not looked through the reviews to understand why they only have three stars. They are defiantly a solid four, if not higher. The prices are reasonable, the staff are friendly, the services are great, and overall the facility is clean. I always get a mani/pedi and like the fact that you can choose different levels of service depending on the treatments you want. Totally worth it! read more

This is my go to place, everytime I get my nails done they look great!! Pedicures are great here aswell!! read more

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TERRIBLE. TERRIBLE. Thank god I had a gift card cause I'm not coming back! Came for an eyebrow wax and the lady applied HOT wax and it literally burned my eye. Now, I am left like this. Shame on you guys. Never again. I shouldn't have tipped the stupid lady. Ugh. read more

TJ Nails - Right eye - Nail Salons Near Me - Federal Way, Washington

Very disappointed with this place. First within an hour the polish on my nails was chipping. Within a day the polish on my toes began chipping. For $75 I expect better. On top of it all the tech who did my pedicure cut my toe and even though she tried to get it to stop bleeding and the tried to polish the nail on that toe it ended up getting screwed up by the cotton and bandage and I also have a cut on my toe. Did I get a discount for this no they made me pay before they would put polish on my nails. This place is horrible. I will never go back! read more

TJ Nails - Nail Salons Near Me - Federal Way, Washington

I am a loyal customer...i will not go anywhere else...Sarah is my nail artist...but every single one of them are amazing! I feel very welcomed everytime i come in.... read more

Nail Technicians with great style and customer service. Attending to all service needs with care and attention to all details to make sure you have enjoyable experience. Space is clean upbeat and professional. read more

I decided to try a new place for a pedicure. This place is very nice and clean looking, which is a nice start. You have to check in electronically, which is quite cool. However, I noticed the older customers had a hard time with the technology, as well as the staff members. What I cannot get over is: THE TIMERS - literally a kitchen timer. When you select what pedicure you want, they will set a timer. The entire time, you just hear all the tickings from everyone's timer. Tick, tick, tick, tick, tick... then the annoying ring that follows when the time is up. It is so hard to relax with this constant ticking and ringing. The staff are super friendly and professional though. There was an extremely rude customer there, talking down to them, just being arrogant, but they all kept their cool. No one was talking about him in Vietnamese, they all complied with his requests. My pedicure was OK. The nails on my big toe were cut way too short, it's quite uncomfortable. Oh! The soothing pedicure comes with a scrub and a hot stone massage, which is nice. read more

TJ Nails - Smoothing Pedicure. It was fine, but she cut the nails on my big toe way too short. - Nail Salons Near Me - Federal Way, Washington

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Hannah took care of me today and did my full set of acrylics. She is sooo sweet and was concerned about me breaking my nails since I told her I was getting this set for my vacation trip, so she kept reminding me she was gonna make them a little extra thick so they wouldn't break :) I also noticed how much care and time she put into my nails. It was my first time here and they took good care of me !! read more

TJ Nails - Acrylic set by Hannah - Nail Salons Near Me - Federal Way, Washington

I love TJ nails! I've been going here for 2 years, and Eric and Hanna are my favorite, they always do an amazing job, and I love going here because the atmosphere is always very pleasant, everyone is very kind. Hanna always takes her time and is very sweet, as well as Eric, he is always very positive, and is really good at replicating and design you want! The nails in the picture were done by Eric! read more

TJ Nails - Nail Salons Near Me - Federal Way, Washington

Found a really good new place.. happen to walk by and ended up getting mani with gel and pedicure. Hanna was my nail technician. She was very friendly and did a great job. Made be fell pampered. I am always Leary about nail shops as I've had bad experiences before. Hannah did not once cut me. Very pleasant experience. Definitely would come back and also recommend this place if you are look to get pampered. read more

TJ Nails - Manicure with gel and pedicure - Nail Salons Near Me - Federal Way, Washington

I love getting dipped powder and my pedicures here. They have reasonable prices and great care. I travel from Renton to Federal way every time. i have been coming here a couple months now, I definitely recommend to everyone! They will take care of you! read more

TJ Nails - Nail Salons Near Me - Federal Way, Washington

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I love this place! The service was outstanding and they did the best job! We came late and they still took there time! read more

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Dip sparkle short nails turned out great! I didn't feel rushed and I am very pleased with the results of my nails. read more

TJ Nails - Short , sparkle dip nails - Nail Salons Near Me - Federal Way, Washington

I have been here several times and questioned going this time, but location was convenient for my day. First, they continually up sell on their services, and they are pricey. Then, the woman that did my pedicure kept digging under my nail and I was in complete pain for nearly 10 minutes. When I got home I saw that it had bled and I had to use hydrogen peroxide & alcohol on it. I feel it may get infected. And after she painted my nails she put top coat on right away while they were wet & I saw some of the polish came off on a swipe and she just wiped it on a towel-didn't add more polish, so now the coverage is very thin and already coming off two days later! She failed to paint the tips off my toe nails and looking straight on, they do not look finished. To top it off, I also had a manicure and another younger woman did that at the same time as the pedi with me having to reach across my body to do my left hand. It was very uncomfortable and definitely not a relaxing 'spa' type atmosphere! And for this, I paid $75! I will be finding a new nail salon for next treatment for sure. read more

This is my new favorite go to place. We recently moved to Federal Way and were thrilled to find a good nails place. It's very clean. None of the dust or strong odor you find at some places. They do a great job with pedicure that's called "Fire Walker" and the acrylic set. Also a huge selection of colors. They're so friendly! read more

TJ Nails - Acrylic Nails - Nail Salons Near Me - Federal Way, Washington

Been going to different nail shops here in federal way and I finally found a really good place. All the staff members are very welcoming. I've so far had Eric and Hannah as nail techs because I recently just found this nail shop. They're both really good. I usually book with Eric now, the picture I have here is by Eric. He's very nice and he's very good at what he does. He takes his time and his nail techniques are very good. I'm very happy that I have found a really good nail shop less than 5 mins from my home. I highly recommend this place!! read more

TJ Nails - Gel Nails - Nail Salons Near Me - Federal Way, Washington

Wonderful place to get your nails done. Johnny is great and he's so gentle, but your nails look so good when they're finished. Highly recommend! read more

I took my stepson to get a pedicure with me . They began to ask him what color he wanted his toe nails and began laughing at him. He got offended and told them he was a boy not girl . Really disappointing. I got really upset and told them he said no color and yet they asked him again what color he wanted. Also the prices were a bit high for a manicure not done the best. read more

***VERY DISAPPOINTED*** I went in last week and saw Leah and she was great! Today I went in and saw a lady who was completely rude and just rushed me through...she was also talking about me poorly to her friend sitting next to her in her language. It was obvious. I'm not stupid and it was the worst experience by far~so I felt the need to go out of my way to put this review up. It's really too bad because I would have gone back even with the mistake and how poorly my nails looked because of the fact that she was in such a hurry to just get me done she didn't care how they looked. My issue was how I was treated. I would strongly recommend avoiding this nail salon, I guess that's why they are not booked all the time. I'm read more

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Went in for a simple color change and results were okay..kind of uneven on my other hand. I also have very sharp edges left on my nails underneath. But prices are good. Last time I went I had a good experience, which is why I give it a 3. read more

TJ Nails - Color change - Nail Salons Near Me - Federal Way, Washington

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