Have been a returning customer since 1985! I have purchased several custom pieces from Michael…read morestarting with a wedding ring, 2 cocktail rings, 3 necklaces ... and today added custom gold earrings with diamonds. He listens to what the customer wants and creates a unique design. All of my pieces from Michael are unique. Quality work. Highly recommend. And while started out living local to Michael's shop, I have moved out of state and he handles remote communications promptly and clearly with email.

Joe and Michael are amazing! I have been coming back for the last four years. Excellent customer…read moreservice and beautiful pieces-Michael is a true artist! I have four pieces and two of them are custom made. I never take them off. It's the only Jewellery I've ever put on that has felt right, like it was meant to be! Thank you Joe and Michael-

Absolutely terrible. I paid to have a flask engraved and when it was finally done it was messed up…read moreand you couldn't even read the engraving. They claimed that it was "too difficult" to engrave a curved object, (Seriously? You have one job. Incompetent nit wit) and that they were afraid to do a deeper engraving without knowing the thickness of the metal flask. I would never take my business there again, never in a million years.

Very helpful and good to work with. They gave good advice, did quality work, paid attention to…read moredetails and stayed on schedule.

Could not be any happier with my new business cards! The staff is exceptional! Coolest business…read morecards I have had in over ten years! Thanks again!

I have been using Pacific Digital (formally Lazerquick) for over 20 years. There isn't anything…read morethey can't do. From printing invitations to designing large commercial plastic signs. The service is always friendly. They listen to what it is you have need to have designed and do a great job! Pricing is very competitive and reasonable. Locally owned is how I choose to do my business! CeCe Kelly

What a wonderful experience our photo shoot was! We're from AZ, and we booked for our vacation in…read moreNewport, OR. We had the best time with the photo crew at Devil's Punchbowl, and now we have beautiful photos to always remember the trip. Completely professional and great with catching just the right light, our photos are incredible!! I cannot say enough good things about Simply Design!!!

All I can say is WOW.. the work and quality of photos are mind blowing. Recently had my daughters…read moreSenior pictures taken by her. You can surely tell she loves and enjoys what she does. It's her passion you can tell with ever click of the camra. I would totally recommend her for any photo shot you need.

First time visitor and I will return! They repaired my ring and not only was the charge VERY…read moreaffordable - the repair was done in a timely manner. I was very satisfied with the ring repair and their professionalism.

A special thank you to Brittney for helping me customize my wedding engagement ring into a mother's…read morering as well. The only confusing part of the process were the itemized statements. But when the ladies verbally explained the cost breakdown, it made sense; if I need a custom piece I will definitely go back!

My friend and good customer, brought me to SJ so I could sell gold jewelry. The folks were so…read morefriendly and helpful. I must say the service provided rivaled the best couture shops in Europe! I appreciate their fair pricing and again a wonderful experience. Highly recommend!

I'm not sure what's happening with this business, but my experience with customer service was poor…read more I don't have a lot of jewelry, but I aspire to. I'm not a wealthy person and I strive for quality at the best price possible. Recently I lost a 2 carat natural diamond from my wedding ring. I replaced it with a fabulous, spectacular-looking lab-grown diamond after spending hours vetting stones and discussing the process with experts. I bought the stone from an online wholesaler and got an incredible deal. We're relatively new to this area, and I worked with an excellent jeweler in Lincoln City a couple of years ago. The work was outstanding but the customer service was meh. I wanted to try someplace else. My husband went to SJ to sell some gold and liked Stewart, the owner. We decided to use SJ to restructure and rebuild my ring with the new stone. Not a huge project but highly significant in my 25 year marriage. Our first meeting with Stewart was good. I liked him, he was engaging, and I hoped I could build a relationship with him as I had with the guy who did all our work when we lived in CA. Stewart told me the ring would take 4 weeks. I didn't question it. Fast forward four weeks. Stewart called me and said his jeweler had gone on vacation and it was going to take longer. Fine. No problem. Good things are worth waiting for, right? I decided to pay the bill at that time and did it electronically with Stewart directly. It was nearly a thousand dollars. Stewart told me he was personally going to pick my ring up from the jeweler, that it was done, and he'd have it ready the following Monday. We called Monday. When I spoke to the nice young woman on the phone, she told me Stewart wasn't in and she knew nothing about the ring. Hmmm. We requested a call back which came the following day. Stewart told me he had an "old, slow" jeweler and the ring wasn't done. He then said I could pick it up at his Florence store the next day by 11. Hubby called before we made the 60 mile round trip. He was told the ring was done and to come get it. We drove down at noon. We walked in and saw Stewart and his employee chatting. No one greeted us, and we waited about five minutes before anyone spoke to us. Oops. Ring is not done. Sorry! Come back in 45 minutes. I had a bunch of people coming for the holiday. To say I was on a tight schedule would be to put it mildly. Nonetheless, we went, had lunch and came back in an hour and a half. Ring was not done. No one even acknowledged our presence, and we waited while Stewart spent 20 minutes with another several customers. I was getting heated by this point. By the time we left, which was 4 hours after we were told the ring was done, I had no desire to work with Stewart again. We paid for an appraisal and I had to remind him to do it. We waited for that too. He then told me I owed him the sum I'd already paid to him, on the phone three days before. When I reminded him of that, he hesitated and then said "Oh. That was you?" Like he had no clue who I was. I hate having my time wasted in a customer service setting--in any customer service encounter, really--but particularly when I know I'll have a decent amount of business in the future and that I'm an excellent referring client. Also this was a big deal for us. Obviously not to Stewart. We had another ring resized and cleaned etc. at the same time as I dropped off my wedding ring. Although I was told the ring was ready, it was not at the Florence store when we went to pick it up with my wedding ring. It was included in the money I paid in advance. Stewart told me that he'd left it at the Newport store. Several days later I came to the Newport store (40 mile round trip) and guess what? It wasn't there either. All told, I tried to get my second ring four times before it was eventually located. Of course, I was told by the clueless salespeople that I owed 144.00 for the work. Unbelievable. I will NEVER patronize SJ Custom Jeweler's again. It's ironic that when you look at their site they claim to "LOVE" their customers. Yeah. No. I've struggled to understand the behavior, and I conclude they deal with a lot of seniors. As a rule, we can be a vulnerable demographic with more money. I hate to think a small business would exploit that.

My daughter, son in law, and husband went on a Saturday, first week of the new year and had a…read moreblast!!! We were there for about 4 hours, going one at a time in "private lessons" with Jeff. First he has us look through the shop and select the patterns and colors we each liked. Then he works either each person individually, getting an understanding of our vision and explaining the overall process. He explains each step and talks you through it, constantly reassuring, complimenting, even celebrating how you do. He keeps checking our understanding or gently "correcting" by saying things like "great job with that, now this time, try to..." And as you move through the process, he is there every minute, every moment, every step of the way, and making sure he is helping us make our vision in glass! With each of our visions different, the pieces we made were unique. I wanted the bits of color to remain a bit of texture (like a piece I'd found in the shop), with an open hole in the ball for filling with agates, and a clear "window" for seeing the rocks inside. Jeff was amenable to leaving the open hole (which I plan to plug with a large cork) and the "clear window" worked! It was a special family activity and an experience we're sure to remember. Of course we've got the glass bowls and balls in case we need a reminder! Sure the glass molding and blowing was fun, but honestly, I can't imagine a better instructor and coach than what we experienced with Jeff!!!! Highly recommend it!!!

Jeff and Amanda have an awesome studio in Newport where we created a beautiful vase. My wife is an…read moreartist who loves to paint flowers in vases and loves the cobalt blue color. Jeff is a masterful instructor who is exceptionally talented at patiently and safely explaining while performing the glass blowing process. Jeff makes you feel good while ensuring the piece is created to perfection. We were in Eugene for Nike Nationals and my wife and 14 year old both ranked The Hot Shop as the top experience of the trip...even over Haywood Field which is awesome! The drive through the mountains is beautiful and walking on the beach at Newport was memorable. Amanda efficiently handled the paperwork and was great at communicating. The vase arrived at our house packaged very well and in a timely manner. Unlike other glass blowing shops, Jeff can make larger items and is extremely fair on the price. Do yourself a favor and let Jeff and Amanda help you create a lasting memory you will cherish. We will definitely plan to create a glass piece with them next time we're in Oregon!