I find myself compelled to offer this commentary on my experience at Tahoe Forest Hospital because…read moreI have read some of the reports and cannot believe those people were at the same facility. I am a 94-year-old male adult who believed himself to be in reasonable health for his age. I was visiting family at Donner Lake when I found myself short of breath and the left arm swollen beyond normal. My son drove me to TFH. I entered the emergency room and was immediately seated at the in-take desk. There were two other patients seated in the ER waiting area. My information was recorded quickly and efficiently. I was seated in the waiting area for about 5 minutes before being called to go to the treatment area. The staff helped me get to bed in the ER and shortly I was examined by Dr. Amy Little. We described all my symptoms and she ordered tests. About 20 minutes later she returned and very comprehensively explained that I had problems more serious than I had thought. More exams were ordered and treatment was initiated. Dr. Nicolas Vargas performed a thoracentesis on my left lung cavity and removed 1.15 liters of fluid I did not know was there. This was done in the ER with no pain at all. Dr. Haven Ritchie recommended I be admitted for an overnight stay to make sure there would be no complications from the procedure. She also carefuly outlined other issues about which she had concern in terms that I could understand. By late afternoon I was transferred to a room on the second floor. I was received by Nurse Anne and made most comfortable. I remained in the hospital for another day and a half while they were making sure it was safe for me to travel by air to my home in Arizona. During this time, I was being cared for by Dr. David Richie and Dr. Ann Little. At no time was I left I the dark about my condition. Nurse Anne was extremely attentive and there was nothing I needed that she did not supply immediately. She was the day nurse. I received the same quality care from the night nurse, Amy. I must mention that the quality of the food was excellent. It was more than I could eat and the nurses were very good to me, they allowed me to leave food on my plate. By the third day they had me up and walking in the hall. I was deemed eligible for discharge. The discharge activity was conducted very efficiently. I would score this facility and the staff a 10 on a scale of 1-10. Thank you for allowing me to express my views on the excellent care I received. Douglas J. Halbert, Sr.

terrible to have an emergency. nurse billy will make sure he doesnt treat you with any respect. no…read moredoc on duty at 9pm on a Tuesday night. what a fucking joke. no water given to me, made sure to touch me when i asked not to be touched. refused clean socks after 3 days of dirty socks in a disgusting ER room that was never cleaned. fucking gross and poor taste in help. both annas are malicious and evil. contact me for more info. ;)

There is not a nicer medical facility on the planet!…read more Amazing people from being admitted (Brooke) to the nurse (David) to the incredible Dr Richard Herring... I have written few reviews in my life but my visit there tonight was so wonderful that it inspired me to share with others...

I did one of those things you hear about from other people (fell down stairs and broke my upper…read morehumerus near the shoulder. I am housesitting here for a friend and drove myself over to the ER. Everything that happened after that was so slick and easy. It's always tough when you are in pain and alone. They made it easy. They are a great staff and had me checked in and x-rayed in less than a half hours. I received great care from a very kind and caring staff. They followed up with a phone call the next day. Thanks so much! You are a wonderful staff for the wandering stranger.

I had an appointment with my Primary Care Physician. The handicapped parking garage was fairly…read moreclose to the building entrance. The parking spaces are poorly marked. They need to be re-striped. The cars park as to take up spaces the don't allow sufficient parking. The medical building was well maintained. The elevator worked well. There were a lot of vacant offices.

I had lunch the other day in the cafeteria. Everything is a fair price. You mostly pay for suff by…read moreweight. However, I got the club sandwich and I think it was just a little over six dollars. I can't find their menu posted anywhere in line, but it changes daily. There's also a really good little coffee cart. Rene makes the best coffee! #lunch #cafeteria #price #staff #sandwich #menu #coffee #cart #rene

I'm currently undergoing treatment there. Top notch so far. The staff are knowledgeable and…read morecompassionate. They understand this is going to be rough going and are patient with our never ending barrage of questions.

Easy access to the facility by phone or personally. Very friendly staff, nurses and our own MD, Dr…read moreSemrad. Dr Semrad was not rushed, explained well the issues we were dealing with, and made logical recommendations. Unfortunately, it was too late for us.

NICU (Neonatal Intensive Care Unit)…read more I now have experience with almost two dozen families that have expanded or began their brood at Saint Mary's labour and delivery department. Amazingly, they all sing praises to the doctors and RN's on that floor. I also know that the more complicated obstetrics cases are sent here. Sometimes via helicopter, if necessary!!! Wow! Sometimes things don't always turn out as easy as ABC. Due to pre-existing conditions or complications some babies need a little help after they're born. Enter the Neonatal Intensive Care team at Saint Mary's. The knowledgeable doctors and incredibly caring nurses at Saint Mary's are the best when baby is in duress. There is picture after picture on the walls of many of these babies and how big and healthy they are today. Miracle workers might be too strong a word. I don't think so. I recommended a neighbor use Saint Mary doctors and facilities. Her little girl ended up 6 weeks premature and so sickly they didn't expect her to live. I can't tell you what these women did, but right now that same little girl is turning cartwheels in the park by my house! I'm sold.

My daughter recently gave birth at St. Mary's and the experience was EXCELLENT! This hospital is…read moreso quiet and calming, from the location at the end of Arlington, there is basically NO street traffic and then once inside, the atmosphere is VERY calm and serene ~ just what new mom's and their families need! The nurses are sooo tenured, enformed and patient ~ Rebecca (30 years), Leann (15 years) and Mita (15 years) will ALWAYS have a place in our hearts! Thank you ladies for making this new chapter in our lives a VERY pleasant one!

I visited TTMG in Olympic Valley to get a cast on my wrist removed and got cut/burned by the cast…read moresaw in the process. I'm disappointed with how the staff there handled the situation which left a nasty burn wound and likely scar. I got a "sorry", an alcohol cotton ball, and a bandaid and was sent on my way. While accidents can and do happen, at a minimum I would have expected a waiver for the fees for the visit, some kind of healing or ant-scarring ointment, and a follow-up call a few days later to see how/if it is healing. It has been 9 days and it still looks pretty gnarly and is quite uncomfortable, especially as the wound is right above the healing fracture. https://i.imgur.com/f71jfIl.jpg Not a good experience overall!

Used to be good, but now they can't handle the amount of patients they have. It takes eight weeks…read moreto get an appointment. The turnover in general practitioners and specialists is very high. Dismissive attitude in ER. When they leave there's nobody available to see. After 15 years at the clinic, I no longer can find a doctor.

This is the place to go if you if you are injured on the hill. They can do X-rays on site and have…read morephysicians and nurses that are experts in diagnosing and treating the breaks, sprains, and contusions that are the unfortunate side effect of our favorite winter sports. In addition to this expertise, we appreciated the caring and comforting bedside manner from the doctor, nurses, assistants and the front desk staff. Thanks for taking such good care of my daughter!

This is so so bad. I can't believe it! My son dislocated his pinky finger and the bill arrived…read moretoday 12-11-23 from the incident 4-6-23. The BILL is $ 2,195 they did an X-ray which is cheap today and pulled on it and put some tape on it. Seriously fraudulent billing practices have been going on for years per the other reviews. Sickening practice! No open skin no anesthetic nothing. They didn't even tell him any amounts.

Just went to Truckee Tahoe Medical Group today to have a knee checked out. I have to say, from the…read moreother reviews that I read prior to contacting them I was kind of concerned. I'm glad to report that I had an amazing experience in all ways beginning from my phone contact right through to check out. I found everyone to be helpful, professional, thorough, and nice. When I called they were very helpful, and I had an appointment in a few hours. I saw a nurse practitioner who was very knowledgeable and professional -- and very nice as well. They billed my insurance for me (and I was there for an urgent care appointment). No muss, no fuss. I would definitely recommend their services, and would go back if I needed urgent care again.

HORRIBLE place. Don't even bother because they don't care about patients at all. I tried taking my…read moremom here while she was having an allergic reaction so we called them at 5pm to make sure they were still taking patients (they close at 6pm) and they said they may close early since they are getting a lot of people right now. We informed them that we are less than 3 minutes away since we were already driving there from down the road and they said okay. We get there 3 MINUTES LATER and they LOCKED the doors!! They wouldn't let her in and told her to go to Truckee even though we called and told them she was actively having an allergic reaction. This place is run by heartless people that don't care about patient health.

My 83 year old Mom spent 5 days at Carson Tahoe and she raved about the staff, saying how kind they…read morewere. They took great care of her in the Telemetry department, which is greatly appreciated. She even liked the food! Signed, A Grateful Daughter

I can't stress enough that you should absolutely never come to this hospital. The emergency room…read morestaff are complete sadist seemingly to enjoy watching people suffer. My wife was in horrible pain, and the nurses stand over her making jokes. Then they make excuses why they can't get the pain medication in a timely fashion. Then they put her in a room with another patient whose loud alarm on her bed goes off time & time again. So she gets moved to another room where at night another alarm goes off every minute for 20 minutes before a nurse comes in to shut it off. Then they treat her like it's a prison, can't go out for fresh air. The hospital management of this place has set the tone from the top down, there is no accountability. The young blond kid in the emergency room brushed my wife's arms pinching them to point of brushing them horribly. The ordeal was too long and brutal to fully describe. Stay away from Carson Tahoe Hospital! if possible, go to Reno for medical care.

I was obtaining a referral for an ENT specialist in Reno and was initially referred to a provider…read more Unfortunately, I later discovered that the ENT office no longer accepts Aetna, which created an unexpected setback. As a result, I had to call back a second and third time. Both Lacy and Caitlyn were incredibly patient, caring, and friendly throughout the entire process. They took the time to answer all of my questions, provided the information I needed, and promptly submitted a new referral so I could be seen. Lacy and Caitlyn didn't stop there--they went above and beyond by providing additional resources and helping me explore other options. I truly appreciate their kindness, professionalism, and willingness to help. Thank you both for making what could have been a frustrating experience much easier to navigate!

Our experience on the medical-surgical floor was appalling. My family member was placed in an…read moreextremely cramped room with two elderly homeless patients from a shelter who were belligerent, fighting, screaming, and yelling at staff. One used a bedside commode only inches from her bed. The environment was chaotic, frightening, and completely lacking in privacy. After we requested a different room, she was left in a public family waiting room for more than three hours. Basic requests for water and assistance with painful, bloody IVs were repeatedly ignored. Nurse Camille was rude, confrontational, and dismissive of legitimate medical concerns. When we attempted to escalate those concerns, Charge Nurse Grace supported Camille rather than helping us obtain appropriate medical attention. Most disturbing, Grace repeatedly refused and physically blocked our attempts to speak with the House Supervisor. She told us, "He will not come down for this. He is going to follow my leadership." She also responded to our concerns with, "It is what it is." A charge nurse should help patients access the appropriate chain of command--not stand in the way of it. The lack of compassion, professionalism, privacy, and concern for patient safety on this medical-surgical floor was shocking.