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Truck On Call

3.7 (3 reviews)
Open • 8:00 am - 5:00 pm

Services - Truck On Call

Junk pickup

Recycling dropoff

Property management

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10 years ago

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CMR Auto & Metal Recycling - Thanks for the lousy service!

CMR Auto & Metal Recycling

(3 reviews)

Nice staff. Went there twice. In and out very quick. Price paid for old aluminum rims was good.read more

I guess the the bad part or the reason I even went there in the first place was Ed on the phone…read moresounded really friendly, helpful, interested in having my business all that stuff but once you park your car and try to walk in, he's an asshole start to finish. He'll ignore you while you're clearly the only person there and talk to other coworkers. He changes the hours whenever he feels like it. I can't tell you how many times I've rushed to get there b4 3 ( posted hours are 5 I think. But ed says he stops taking customers @3 so they can clean up) it's never clean from what I see. Last time I got there b4 three but Ed said he stopped at 2 today. All his guys are home!?! doing it at two or no OK pleasure not doing business with you everybody I've encountered that works there which is very few people. They're all pricks. They all treat customers like shit they rip you off and be honest, I really don't care scrap I'm not trying to get a lot of money. I'm just trying to not pay to throw my metal away, but he's just a liar. I can honestly say every time I've been there and even seen him deal with other customers he is a dick. There is a guy that does that nonferrous his name is Tom, I think Tom he's a good guy I think sometimes Ed's shittiness rubs off on him and he starts trying that out but for the most part he's always treated me with respect but one good guy doesn't save the bunch. They're all a bunch of pricks I'll never do business with them again ever And why would I there's better options that are close and closer to home

Waste Management - Marysville Commercial Hauling - Damage to property

Waste Management - Marysville Commercial Hauling

(5 reviews)

We continue to have issues with Waste Management. The driver's latest tactic to divert…read moreresponsibility off himself for the poor service that he provides is to accuse us of putting non recyclables in the recycling bin. We places a clear garbage bag full of Styrofoam outside next to our garbage bins to be picked up by the garage truck. He accused us of putting it in the recycling bin. I know this because I received a letter from Waste Management warning me not to do it again. I am contacting WM and the city of Marysville about this because he is not going to harass me because I call about our recycling being missed every other time. Do your damn job and take responsibility for when you are not doing it.

Your handling of non-business and residential dumpster accounts is absurd. One rep tells me my…read moreaccount is merged with my residential service, while others argue it's not allowed. It seems to depend on who helps and how much effort they put in. This puts residential dumpster renters at risk of thinking their bill is current when it's not. Despite being told otherwise, I still can't see anything but my main residential account, which is paid in full. Now, I find out I'm 240 days past due on a bill I had no access to--no online visibility and no paper bills at all until it's already 240+ days overdue and about to be sent to collections. Then, when I call for help, I'm treated like a liar and made to feel like an inconvenience to the very person who was supposed to assist me. Meanwhile, WM has no problem calling me multiple times a week, yet when I try to resolve the issue, I'm met with generic responses like, "That's not my department." Your billing process desperately needs improvement. WM has a responsibility to ensure all accounts and services are automatically or manually linked under one login. Customers should not bear the burden of tracking down hidden accounts, requesting merges, or manually linking services. In my case, I had no way to access my dumpster account or receive invoices until it was 240+ days past due--only then did a system finally trigger a notice. Paper bills should be sent monthly, not just when an account is severely delinquent. Customer service reps must follow a standardized process for account linking to ensure transparency and consistency. Past-due notices should be sent for each individual account--merged or not--to prevent situations like this where customers are unknowingly accumulating debt. Automated email reminders for upcoming payments and past-due balances would also help ensure customers stay informed. WM should proactively manage accounts, not leave customers in the dark until collections become involved. If I had any other option, I would switch immediately and never look back. Unfortunately, WM is the only provider in my area, meaning I'm stuck dealing with their incompetence, poor service, and lack of accountability. If I could give you zero stars, I would, but it forces me to give you at least one.

Truck On Call - junkremovalandhauling - Updated October 2026

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