The quality is great, the work is great one of the best places in Peoria if you want your vehicle…read moredone right this is the place ,Todd kept me informed thru everything I was very pleased with there work ,I hope I never have a problem with my vehicle again but if I do I know where im going !!!

Great service Honest assessment. Friendly service agents…read moreTrustworthy advice and estimates

Stay away from this place they are there only for scam i give my car for fix and they didint fix…read moreand they charged me for parking SCAMERR

Just went there to discuss mounting tires. I've known the owner and his family for over a decade…read more Neil was too busy to chat today. In walks Adam. Not sure if he was withdrawn from meth (allegedly) or if he was trying to feel important, but he was 3x over priced and extremely rude. After finding out he would be the one mounting my tires I opted to go somewhere else. Too bad Neil hired people like this. Makes a once family run business look extremely bad.

From the moment we walked in we felt comfortable. Our salesman Silas Miller met us with a smile and…read morelistened to our particular situation and needs and worked very hard to put us in the right vehicle. Management was friendly and during the whole process we never felt pressured. In particular Jon Tharp their business manager who handled our financing and paperwork. I've never purchased a vehicle and had that part of it go so smoothly. He had everything in order, explained it thoroughly, especially the extended warranty options, and again with a smile and a no pressure approach. Thank you to Silas, Jon, and the rest of the Lighthouse family for making our buying experience so pleasant. I highly recommend this dealership!

I can't redeem to 5 stars after my initial experience(s) however, if the quality of service I had…read morereceived from the start had been congruent with the level of care received on the tail end, I would have certainly been happy to share that to begin with, instead of the negative. In fairness, as a follow up to my first review - I do absolutely care to share the 'good' too. As well, to maintain integrity and continue to only share honestly. I'm not sure if the treatment change resulted from me writing a public review, but, since then the 1st free oil change (after some back and forth) - was taken care of. The service department folks who took care of me and my car were wonderful. Specifically, Julie and Cole, the Service Advisor - who was extremely kind and genuinely seemed to care about my experience. Also after some back and forth, the windshield agreement has been satisfied. Again, thanks to Cole, whom I appreciated for stepping in to not only solve the issues, but treat me and my experience as something that mattered. The collision center took care of my windshield replacement, and did a great job. Riley assured it would be done same day and it was, promptly. My experience over there was also pleasant. Maybe all genuine, or just due to my first review, but in any case - I'm not looking to complain for the sake of it. The issues were ultimately all resolved, and for that I'm thankful.

We brought our 1984 Porsche 944 in for electrical repair and the experience was excellent. The team…read morewas professional, and transparent about the work needed to be done. Friendly, reliable, and fixed right the first time. Great job! thank you!!!

I have a Porshe 911 which had an airbag light that was constantly on. I took the vehicle to K & M…read morefor service and paid approx. $140 to get it fixed, or so I thought. The next day the airbag light was back on and ultimately, they told me to go to Isringhausen to get it fixed. No mention of a credit for the $140, even though I had been a good customer for some time. Isringhausen charged more to initially fix it, but that didn't last very long either. So, Isringhausen had me bring the car back and they did ultimately fix the problem and credited me for the initial service against the final bill. At that time Isringhausen informed me one of the radiator fans wasn't working. I arranged for K & M to fix this as they are closer to my home (I didn't have time for Isringhausen to fix it when I was there). Took it to K & M who said they needed an additional part that will be delivered to their location in a couple days. Given that the front part of the car was taken apart it was decided to leave the car there. Big mistake! I picked up the car and immediately noticed a couple things different. For starters the gas needle was on empty (the gas was at a quarter tank when I left it there), one of the gauges was changed to G Force and the vehicle had 45 more miles on it! Luckily, I made it to the closet gas station, where I called the service desk asking why there is no gas in my car and why did someone drive my car 45 miles. I asked to speak to the owner but was told he wasn't available. I asked for the owner's email but was told by the service advisor all emails go to him, then he forwards them on. I didn't believe that, so I tried to call the owner several times but was always told he wasn't available. I asked the service advisor why there were 45 more miles on my car and he informed me they have to drive the car to make sure the repair was successful. I began to wonder if I was speaking to the individual who took my Porsche on a joy ride. I left several messages for the owner but never heard back. I take no joy in writing this review, but people need to know this happened.

Locally owned business that care about the community. Communication and open about the repairs.read more

In this day and age it's so hard to know who to trust your vehicle's maintenance to. Well, look no…read morefurther. After several years of trial and error, we have ALL of our vehicular issues taken care of at Martin Automotive. Clean, efficient and with the latest diagnostic equipment, their staff is dedicated to providing impeccable service. They have always come in under quote, and always finish the work in less time than agreed upon. Come on in and say hi to Lizzie and Nate, they'll get you taken care of.

This is by far the BEST automotive repair shop around. They are so knowledgeable and courteous…read more They really do care about their customers. I am impressed by their service every time. Thanks for the great service!!!!!!

Worked on our truck $900 + still with 2 engine lights on took it back lights off just 2 days back…read moreon. So over $900 and still problems

Quick and easy oil change. They fit me into their schedule with ease and gave fair pricing…read more Great customer service.

Most customer focused business out there. I have gone here numerous times without an appointment…read moreand they fit me in, provide great service at a fair price. I sit in the waiting area and they treat everyone the same. Model local business.

Dropped off my car and it was running. i needed a new pcm. we bought the pcm ourselves. we just…read moreneeded it installed. they did it within a day and we went to pick it up and it wouldn't start. but what's funny is they told us they drove it around the block before they called us. and when we dropped it off it would start but now it's not starting at all? thats just a whole bunch of money down the drain. i'm so infuriated

My family and I have done business here for years. The owner, Jeff, is honest and a great mechanic…read more He will be straight with you and won't work on your car unnecessarily if it doesn't need to be fixed.