Hotel offers bar and restaurant that are never open. We are on a long bike trip and purposely…read morebooked this place for those amenities. Oh and had to switch rooms because AC was broken

The fam and I were in town for a 95th birthday party! (Woo! Happy Belated Birthday, Ellen.)…read more Courtyard by Marriott Ames was conveniently located, well priced and offered most everything we were looking for during our short stay. (Check-In is at 3pm, Check-Out is at 11am.) Loved that there is a pool (no hot tub) and a nice workout facility. The rooms were modern with smart TVs (helllllo Netflix), the were well kept and overall comfy-- with AC that could get the room as cool as we wanted and water pressure/hot water that fit the bill. The staff was friendly. There as free wi-fi, too. But the coffee situation was less than ideal. (There weren't even enough kcups for two.) Additionally, I wouldn't really call the restaurant a restaurant-- but it does offer a bar that would hit the spot. Overall, I'd stay at this Courtyard by Marriot again!

We have unfortunately been here for three days, first two days they had want sounded like a pack of…read moreelephants in a marching band playing tackle football until 3 am and then started up the same around 7:30 each morning. The second night we actually called the front desk to ask them to help but the noise never stopped. Just a thought if your putting a team of 8 year old football players in a room maybe don't put them on a top floor. On the last night of our stay we return to our hotel around 10 and our key did not work. We went to the front desk to resolve and the night attendant was about as friendly as a wet raccoon locked out of its dumpster house. Don't remember her name but pink hair and started with a K- real peach of a lady. Instead of listening to the issue she insisted we were in a different room sending us upstairs to an empty room even though we had the envelope with the room number on it- we entertained the nonsense and sure enough she sent us to the wrong room forcing us to go back down to explain again to find out that we were correct all along. After almost 30 mins we finally were given a working key to our correct room. To top off the experience, when we get back up to the room it smells like hot diarrhea- not saying this for effect. It actually smells like straight ass and onions in here. We could go back and battle it out with the snippy front desk lady again but doubt she will be helpful at this point. 100% do not recommend this hotel, we've been loyal Hilton Honors members for years and this was enough to make me switch to another brand.

5 star Garden Inn alert! This hotel is fantastic! Everything is new and fresh. New, clean carpet in…read morethe rooms, nice showers, great water pressure, new beds. One of the best Garden Inn's I've stayed in in a long time. Parking is free and plentiful. And there is a nice steak house attached to the hotel. Also there is a free airport shuttle. You just have to call the hotel to request them to come pick you up from the airport. The hotel is less than 5 minutes from the airport. For an airport location Garden Inn, this is as good as it's gonna get. Reserve your room now, you'll be pleased.

My go to place when In travel to Ames for work!…read more Super friendly staff. Highly recommend getting the Marriot Bonvoy rewards if you will be coming more than once. With the app, and Gold status, I often get upgraded to a nicer room and late checkout. Which is always appreciated! Great free breakfast daily! Always very clean! I love the kitchens and kitchenettes - Super great if you are staying for multiple consecutive nights.

Gayle and I stayed her for 2 nights a few weeks ago. I had booked a 2BR (and bath) unit, as Gayle,…read moremy Son, and I would be staying here. Unfortunately, David's travel arrangements were compromised, and he was unable to make the trip. I've already booked a make-up trip in December, primarily to see his 96 year-old grandfather. Although you couldn't do cartwheels in this suite, it was very roomy and comfortable. And with 2 bathrooms, Gayle and I each picked one. The spare bedroom became a place to store or suitcases (and repack). We slept well in our bedroom and spend a lot of time in the living room, largely catching up on all of our volunteer work back home. There's also a nice small kitchen, which makes this and other suites a good choice for extended or larger family stays. Front desk staff were very engaged and keen to make sure we had a nice stay. The "free hot breakfast" was relatively standard, but tasty. I especially appreciated that coffee was available in the Lobby at all hours and that the breakfast food was out earlier than the stated time. This hotel is relatively new and has worn its age very well so far. Parking was free and plentiful and there was easy access to US 30. Having also stayed at the Fairfield Inn sister hotel, I would probably choose this TownePlace depending on the price comparisons at the time.

Gorgeous hotel. We couldn't be happier with our recent weekend trip to Des Moines. We loved our…read moreroom and the decor style. The inside coffee shop was delicious and the restaurant had a great brunch. We also loved how close it was to the farmer's market we were able to check out on Saturday. Everyone who worked there that we interacted with was very friendly and professional. We won't stay anywhere else if we come back!

We've been to this hotel on two occasions. One to stay for a wedding celebration nearby and one to…read morecome back a few years later for the brides funeral services. While both times we visited showed two different slew of emotions, the consistent variable was the stay at the Surety. This hotel is beyond accommodating and gives a very cool vibe of old and new and is beyond successful at it. There were several of us that stayed here recently and the staff and management couldn't have been more accommodating. We had lunch one day at the restaurant and the server was accommodating as service was ending at 2p (our order was placed around 1:58p for about 6-8 of us). Later we were told by one of the GM's (Tim?) that would change as they look to remove the time constraints. Going back to (Tim - sorry if that was not your name), he came by later in the night to check on us, was courteous and offered us a free round, which some of us took him up on his offer. We'll be back in the future and do wish this location well!

I just wanted to give a good review to the Manager Caitlyn Waller. We arrived August 1st of this…read moreyear for the Jr olympics held at Drake University. There had been some booking errors made prior to her help which she immediately corrected and ensured our visit to La Quinta was enjoyable and stress free. Thanks D.T. and K.T. Checked out 8/8/2026

Searched for a place east of Des Moines via my Chase travel rewards, and saw that this one had good…read morereviews. And surprise, this is a new build! Don't know how long it's been open, but it's in a rather desolate area - Prairie Crossing, according to all the "Coming soon" signs posted about advertising new businesses/hotels/strip plaza to come. The inside lobby is very spacious with plenty of seating. A full bar to the right as you walk in (I'm assuming this is due to the sparse amenities around this hotel's freeway exit), more seating to the left (close to the breakfast alcove, and a nice big welcome desk to check in. I did take a peek at the indoor pool. It was nice and clean, towels folded in places in on wooden shelves, even had a left for ADA compliance which was a nice surprise. Our room was fluffin' huge! Based on the size, I think we were put in a handicap accessible room, but I'm not positive, as there wasn't anything outwardly saying "Hi, welcome to your ADA room"; even the bathroom had a tub, not a roll-in shower. At any rate, the room was clean and looked brand new, so obviously no complaints here! The nightly price was great ($95), and the morning included continental breakfast was pretty darn great, too. Your typical scrambled eggs and sausage patties, hot oatmeal, apples, and bananas, but it was nice to see a steam tray with tortillas and sausage gravy for breakfast tacos. I definitely recommend this La Quinta if you're looking for a place to stay on the west side of Des Moines. To get to this building, it is a bit convoluted, so pay attention to your phone/GPS. Easy access to/from I-80, a decent amount of parking, brand new, good price-point, you can't beat it.

This was my second stay. First was about four years ago and it was lovely! Large, full rooms with…read morefull kitchens, friendly and helpful staff. Things have changed, my friends. First, I want to be clear that the person at the front desk was very friendly. He had our cards ready to go at check in. I'm wondering however, if our first stay four years ago was the last time the place was cleaned. Cockroaches in the bathroom, blood stain on the bed (yuck!!) guess your stains and gunk everywhere else. People fighting loudly next door, maybe long term tenants. Possibly under new management? Regardless. Stay ANYWHERE else at this point. Even if its sleeping in your car. Sad to say this place is filthy.

Booked this hotel room while in town for graduation. Big mistake. Checked in, saw the state of our…read more2 queen bed room, reported our concerns to the gentleman working the front desk who was only able to offer us a 1 bedroom with a pull-out sofa, and immediately asked to be checked out and refunded for the room. The walls were scuffed, dishes left in dishwasher, stains on couch and chair, poor job vacuuming, and there was mold in the bathroom in addition to water on the floor from some leak. Additionally, the supposedly secure entrance on the side of the building was unlocked. See for yourself.

Common areas of this hotel are all very nice, clean, and the employees friendly and helpful. Our…read moreroom was extremely clean, comfortable and well laid out. Glad we stayed here, would stay here again.

Stayed here 1 night and had a fine stay. The rooms were clean enough but were dimly lit. All the…read moreusual amenities were supplied. Our room auxiliary lock was wiggly which was a little concerning but no issues during our stay. They offer a basic breakfast, nothing fancy but a nice amenity.

This hotel was great!! The hotel was very clean and the staff was extremely friendly. The beds and…read morepillows were very comfortable and the sheets were very soft. I actually asked when we checked out if they sell the pillows and sheets because I would use them in my own home. My only 2 complaints would be that the walls are extremely thin so we could hear people in the hallway and the pool water was very cold.