General synopsis (or else it would become a short story). I used to actually enjoy going to him…read morehowever after the pandemic it was quite the opposite. Uncaring except for how much money he was to make. He and his assistant would talk about the previous patient in a demeaning​ manner.They were like a bad comedy team. He would not address the issue I was having~ both telling me I was wrong. Finally and stupidly I just said remove all the teeth instead of finding a competent dentist. The tooth removal however did fix the the chronic pain I had been suffering for years. Oh, he offered to take care of my husband's teeth for half price, $2,000.00, if I paid in cash and came in on off hours. Pathetic.

I went there for the first time since my husband and my son starting using this dentist. (at the…read moretime- they took our insurance) I met Dr Clemente for the first time after an inspection of my teeth after a cleaning. He stated " Whoever took care of your teeth before, did a great job, you should go back there. I don't know why you are here; you won't get that type of care here?" I was really surprised at his rude, unprofessional manners. Especially to a new patient. However, the rest of his employees were very nice and friendly. But not going back....

I just wanted to say thank you for being so understanding and I appreciate all of you in this…read moreoffice. You were honest you were supportive and understanding. I walked out being so happy. I was able to smile and feel good about myself. Thank you all.

Professional and friendly all around! Went for my first checkup and cleaning last week. Dr. Maloney…read moreand Carolyn, the hygienist, addressed all of my concerns with a clear action plan. I couldn't be more pleased. Great new office space too!

The nurses are amazing but the dentist himself absolutely rude do not recommend this place.read more

Today I woke up with a massive tooth ache and when I walked in, I fell to the floor because I was…read morein so much pain, the receptionist and the dentist assistant help me into a room and my wife took care of the paperwork and the bill. They got me seen very quick, and they called the doctor, and he came in and told me everything he was going to have to do and it was over. They are very nice and very patient because I was in so much pain. I will go back to them because they help me and I feel no pain.

I had a filling done with this dentist. It fell out within a month. Stuff happens. Made an…read moreappointment for it to be fixed. Had an X-ray done and the filling replaced. They had told me it would all be covered due to it being their fault. But they billed me for the X-ray and would not refund me the money. Terrible dentist. They do awful work and bill you for their mistakes. I would never go there again. And it was the most painful 2 fillings I've ever had done.

I went to this dentist in Nov 2020 for a cleaning and was told I needed a pre authorization. I…read morereturned somewhere around Jan/feb for a filing and was told pending. Called the insurance sometime later, they said the never received anything. Insurance reached out to 1st adv. dental called several weeks later they hadn't received it. called to cancel my cleaning and mentioned the issue and never heard back.

I hated going to the dentist until I found Dr Frank. He's great, patient, caring and takes time to…read moreexplain everything. The entire staff is wonderful. If you're in pain they will do everything they can to see you the same day. Go see Dr Frank!

Dr frank has been my dentist since I was a young tyke. Great "bedside" manner, great with kid…read morepatients. And the staff here is great as well.

With an estimate of over $3,500 for ONE tooth, I decided to go elsewhere. In getting my x-rays…read moretransferred over, the new dentist could not read them as they were not formatted correctly. As well, I got grilled by Chi's wife when I told her I was switching dentists. They have my 88 year old mom going every 3 months for a cleaning. Correction: they HAD. No more.

I am very disappointed with the ethics of this provider. I was told by Dr. Chi that I would need a…read moreroot canal, but could see an endodontist If I wanted. I declined, but changed my mind since my financial situation changed and I now have low income dental insurance. I really liked Dr Chi and his office staff. The office is very nicely decorated and clean. They have new and sophisticated equipment which always makes me feel more at ease. I called to cancel my root canal appointment and I asked IF I could get cleanings and future fillings with Dr, Chi. (Using a specilist who would take my new insurance would save me $2700k - Dr. Chi's fee for root canal and crown). I was told NO I had to get my root canal with him ONLY and I could not even return there for cleanings or fillings!! This literally brought me to tears on the phone with his wife/receptionist! She didn't seem very understanding or compassionate. She just said he has a strict standard of care. *** Here is the kicker though! Today I went to a very well known root canal specialist who has been practicing for over 30 years, and he said this tooth/molar needs to be extracted because it is so severely cracked that a root canal would not even be successful! * standard of care, eh!? I really question the ethics of this dental practice. The root canal specialist said he has never heard of a dentist dropping clients for wanting to see another provider. He also said that it appears as if Evergreen is more motivated by money than standard of care! There are a lot of great dentists in this area who are more interested in the health of their patients, than the money in their pockets! I'd be wary to go here $$$

The Doctor has a great bed side manner. His listen to you without pushing you into work. The best…read morepart is your appointments always feel painless.

I have seen a few dentist in my life. By far Dr Wynnykiw gives you the truth of how things are in a…read morecompassionate way so you can make the right choices for you. also when having treatment he is very gentle which makes your appointment much more easy for you. he also has friendly and informed staff that can answer questions for you.

Highly recommend, staff is amazing and so friendly. Have had several cavities filled and a root…read morecanal and all of the work was a great experience.

Dr. Julia Cerny took me on as a new patient almost 4 years ago. Afraid of dentist like most people…read moreI only went when I needed emergency dental work. I waited a few days after my dental appointment to post a review because I could not stop crying. (Don't worry they are all tears of Joy) Dr. Cerny's office is nothing but professional. Each member on her team plays a vital role. Alice is wonderful she goes above and beyond helping patients figure billing out so we don't have too. Amanda the dental assistant is always smiling and a will go out of her way to make you comfortable. Lisa the dental hygienist is real gentle and the whole time she is cleaning your teeth she's educating you about proper care of brushing/flossing. I have never touched that charcoal based toothpaste again! Even the new girl Kaylie it's like she's been there since I became a patient. Everyone there is awesome all kind and respectful. It's comforting going into a Dentist office and not experiencing any anxiety or feeling judgement from any of her staff. The office is always clean and never smells bad. Dr. Cerny She is very honest and knowledgeable about cosmetic dental work but also what really is the right course of treatment. Most of all Dr. Cerny listened and only stated facts. She told me what she can deliver and not only did she make it happen but she truly cares about each and every single patient. She fixed my dental issues that were results from careless work performed by another dentist. I can chew properly now and there's no pain anymore. After the work she did to my mouth I have had nothing but compliments and people wanting her contact info. I can't Thank you Dr. Cerny and the team enough for making me smile again. I have all the confidence now to take more selfies with my daughter. Without you taking me as your patient and working with me this would not have happened. I actually can't wait to see them again in a few weeks. If anyone is looking for a respectful dentist office and a professional team please check Dr. Julia Cerny out. Oh FYI not only does she do dental work both general cosmetic and orthodontist she also does Botox, lip fillers, Euro/threading etc. I think it's safe to call her #SuperWoman in the white lab coat. I have shared before and after pictures on her business fb.

Communication! Nobody communicates the specifics. Went to this dentist with intention of having a…read moretooth extraction. He had xrays and I was sent there by my dentist with a message from her for an extraction. They tell me no this is just the consult. They had my health questions filled out on the email they sent me with meds and health issues filled out. I don't have a lot of time as I work full time and care for an ill family member on hospice. My time is limited. There is barely a tooth there as it was decayed under the crown. When I did see the dentist he asked me two questions stuck his finger in my mouth and said ok we can do this today but I have to fit you in. Two hour wait time. If they had told me that it was a consult I would not have taken the appointment. He may be a good surgeon but there was no communication. They asked me to be there at 720 and they didn't open the door until 730. Then they wanted a fee for a consult, that was a hard no. So no I would not recommend him. His office was all pretty furniture and big screen TVs but I feel it was just a little too foofoo and not enough medical.

My recent experience with Dr. Smail and his very professional staff to remove a tooth was a very…read morepositive experience, The doctor and his staff made every effort to make an unpleasant task as pleasant as it could be. Thank you to all for keeping this nervous patient a very satisfied patient.

This place sets an example for the rest of the medical industry. If you're tired of corporate…read morebullshit "healthcare," go here. This is a true family practice, run by the doctor and his wife. Dr. DeSantis cares more about the patient outcome and experience than he does about the bottom line. He works for himself, not for a profit-driven corporation that will still try to upsell you when your teeth are falling out and all your credit cards are maxed out. I came here as a last resort after having my mouth ruined at a corporate dentist's office. I had two baby canines, which my former dentist pulled and fitted with temporary bridges...which proceeded to fall off six times in a month (which is great if you want to lose weight, since I couldn't eat properly). I ended up enduring at least two weeks with four tiny peg teeth on each side. Thank god I work remotely. See my review for 1st Advantage Dental for the gory details. Enter East Greenbush Dental. I sent them a (probably) panicked, overdramatic email explaining my dire situation. They agreed to see me last minute even though I was a new patient. Dr. DeSantis checked out my tiny stub teeth and did some 3-D x-rays, and then proceeded to build from thin air a set of temporary bridges that lasted not 3 days, but over two months. Early this week, he put in the permanent bridges and they are perfect. I'm not afraid that my teeth are permanently damaged or that these bridges are going to fall out in 3 weeks. I know that this doctor knows what he's doing and actually cares about the outcome. Dr. DeSantis will explain everything and he takes his time. You won't see the doctor for only 30 seconds (or not at all) like at ordinary practices. He has a varied background that includes some programming and graphic design so if you're lucky, he will be able to whip some teeth out of the ether and into the 3-D printer like he did for me. He's also funny, and has a bit of a Beastie Boy vibe (if you're not an elder Millennial or baby Gen X, that statement won't make any sense, so just don't worry about it). I'll be a patient here until they either fire me or the doctor retires.

Cadillac dental care from a true family practice. They go out of their way to meet your needs and…read moremake you comfortable. Dr. DeSantis has mad skills. Don't hesitate to use this practice, especially if you have complex dental issues. Best in the Capital District, hands down.